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Blank page appears whilst filling in an online form

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I'm using Firefox 136.0 (64 bit) on my laptop

Up until now, I've had no problem with filling in online forms, specifically Amazon Returns in this case. Now I find that all goes well until a page appears with a selection of drop-off locations from which to send the return. Pressing the appropriate button just leads me to a blank page, with no message, no matter how many attempts I make, even after a re-start.

Not knowing any better, I wondered if this was to do with the pop-up blocker, so I gave the website address as an exception to the blocker, but nothing has changed.

The form was successfully completed when accessing it from my wife's ipad mini, so I conclude the error somehow lies within Firefox.

I also have found that on some websites where pages should show images, I'm left with just a blank space.

Any help appreciated!

Thanks.

I'm using Firefox 136.0 (64 bit) on my laptop Up until now, I've had no problem with filling in online forms, specifically Amazon Returns in this case. Now I find that all goes well until a page appears with a selection of drop-off locations from which to send the return. Pressing the appropriate button just leads me to a blank page, with no message, no matter how many attempts I make, even after a re-start. Not knowing any better, I wondered if this was to do with the pop-up blocker, so I gave the website address as an exception to the blocker, but nothing has changed. The form was successfully completed when accessing it from my wife's ipad mini, so I conclude the error somehow lies within Firefox. I also have found that on some websites where pages should show images, I'm left with just a blank space. Any help appreciated! Thanks.

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