搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird 115 - multiple computers - WAV file fails with one account - See details

more options

Thunderbird issue:

System: Two computers running Linux Mint 21.3 - Google Chrome is the default browser.

Both running Thunderbird 115

Both have the same two accounts set up  : Pop3 – gmail.com

Both accounts were announcing ‘You Have Mail” using custom WAV file.

Both accounts are set for manual downloads.

I stay up to date on all updates for system as well as TB

Issue:

All worked A-O.K. until a month ago when one (primary account on one computer stopped announcing “You Have Mail”. The other account (secondary) as well as both accounts on the other computer still function normally, i.e. the wav file is functional.

I have tried everything that I can think of to address the issue but have been coming up empty handed.

I haven’t messed with the css files but have change paths to the file, used a different wav file. Tried oga, mp3, etc. all with no fix. I’ve changed themes and checked other add-ons. Still no fix.

I could live without it but I’m one that likes to have everything working!

Is it in my profile or what?

Any help would be greatly appreciated!

Ron Haltermon, Dothan, AL USA

'''Thunderbird issue: System: Two computers running Linux Mint 21.3 - Google Chrome is the default browser. Both running Thunderbird 115 Both have the same two accounts set up : Pop3 – gmail.com Both accounts were announcing ‘You Have Mail” using custom WAV file. Both accounts are set for manual downloads. I stay up to date on all updates for system as well as TB Issue: All worked A-O.K. until a month ago when one (primary account on one computer stopped announcing “You Have Mail”. The other account (secondary) as well as both accounts on the other computer still function normally, i.e. the wav file is functional. I have tried everything that I can think of to address the issue but have been coming up empty handed. I haven’t messed with the css files but have change paths to the file, used a different wav file. Tried oga, mp3, etc. all with no fix. I’ve changed themes and checked other add-ons. Still no fix. I could live without it but I’m one that likes to have everything working! Is it in my profile or what? Any help would be greatly appreciated! Ron Haltermon, Dothan, AL USA

被采纳的解决方案

Well, I couldn't come up with a fix so have downgraded to TB appimage that is working just fine. The other computers are still good running 115/128 so will leave them alone. I really like the 105 appimage though. Again thanks for your responses to my query! Ron

定位到答案原位置 👍 0

所有回复 (5)

more options

If you have gmail POP accounts on multiple computers, are they configured with 'recent mode', so that all computers can download mail? See the first section here.

有帮助吗?

more options

Hi! Many thanks for your response. I have several Linux system computers on line all with two accounts - My wife's and mine. It is only the one machine that has started experiencing the problem, Never had any issues when I click on either, or both, accounts until recently. It is just the one computer so I guess I will leave it alone or, possibly, roll back TB. I haven't got it straightened out yet but sure appreciate the reply. I'll keep digging until 'all else has failed'.

有帮助吗?

more options

Is the one machine using the sandboxed SNAP version (newer Ubuntu and derivatives) and the others are not?

有帮助吗?

more options

Thanks much for the response, Matt. No. Both of the machines are running 115 and was installed from the software manager. Both are working flawlessly except for this one issue. Thanks again. I shall keep digging. Got some football games to watch today. Take care. Ron

有帮助吗?

more options

选择的解决方案

Well, I couldn't come up with a fix so have downgraded to TB appimage that is working just fine. The other computers are still good running 115/128 so will leave them alone. I really like the 105 appimage though. Again thanks for your responses to my query! Ron

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题