搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

login goes into change password that is coninuously looping

  • 2 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

This happens with multiple sites, so it is a Firefox BUG issue.

  1. 1 - When I go to login at "office.com/setup" I try to set up a new account because I don't recall my login.
  2. 2 - I type in my login name, example: "email@domain.com"
  3. 3 - Surprisingly it says choose another email, that one is in use.
  4. 4 - SO, I go back out and try again only THIS time I try logging in with my email because it is ME, not a new person
  5. 5 - Then it sends me to a NEW window to change my pwd.

I enter NEW pwd twice. It sends me back to the login page, I enter my new info and it sends me back to enter my NEWER password twice again. I fall for it and enter ANOTHER NEW PWD.

  1. 6 - It sends me back out to login AGAIN, then it asks me to enter my NEW password twice again.
  2. 7 - repeat #6 indefinitely

This has happened to me at my bank and Microsoft office download. These two companies are NOT related. But I am using Firefox both times. SUGGESTIONS??? My bank locked me out for too many attempts to get in. On and ON and ON and ON.

This happens with multiple sites, so it is a Firefox BUG issue. #1 - When I go to login at "office.com/setup" I try to set up a new account because I don't recall my login. #2 - I type in my login name, example: "email@domain.com" #3 - Surprisingly it says choose another email, that one is in use. #4 - SO, I go back out and try again only THIS time I try logging in with my email because it is ME, not a new person #5 - Then it sends me to a NEW window to change my pwd. I enter NEW pwd twice. It sends me back to the login page, I enter my new info and it sends me back to enter my NEWER password twice again. I fall for it and enter ANOTHER NEW PWD. #6 - It sends me back out to login AGAIN, then it asks me to enter my NEW password twice again. #7 - repeat #6 indefinitely This has happened to me at my bank and Microsoft office download. These two companies are NOT related. But I am using Firefox both times. SUGGESTIONS??? My bank locked me out for too many attempts to get in. On and ON and ON and ON.

所有回复 (2)

more options

There's nothing surprising about 3. Does neither site offer to email you if you have forgotten your password?

more options