搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Cannot create home screen shortcut

  • 无回复
  • 0 人有此问题
  • 1 次查看
more options

I keep encountering an error when using the "Install/Add to Homescreen" interaction. I will get an error that says " this shortcut already exists" even when it doesn't. It's happened a few times, and I can only assume that some sort of glitch is occurring as I move the shortcut around on my home screen. This error only occurs if I accidentally lift my finger off the screen while dragging the icon to a spot. It's like the shortcut is being placed somewhere invisible in that moment and I cannot see it. I only have one page on my home screen, and I have tried adding a second screen and moving my apps there. I've tried deleting all my widgets and Homescreen folders as well. It's still recognizing a shortcut that doesn't exist.

Phone details if that helps

OnePlus 11 Android 13 Oxygen OS Version: CPH2451_13.1.0.595(EX01) Firefox Version: 120.0

I keep encountering an error when using the "Install/Add to Homescreen" interaction. I will get an error that says " this shortcut already exists" even when it doesn't. It's happened a few times, and I can only assume that some sort of glitch is occurring as I move the shortcut around on my home screen. This error only occurs if I accidentally lift my finger off the screen while dragging the icon to a spot. It's like the shortcut is being placed somewhere invisible in that moment and I cannot see it. I only have one page on my home screen, and I have tried adding a second screen and moving my apps there. I've tried deleting all my widgets and Homescreen folders as well. It's still recognizing a shortcut that doesn't exist. Phone details if that helps OnePlus 11 Android 13 Oxygen OS Version: CPH2451_13.1.0.595(EX01) Firefox Version: 120.0