搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox randomly speak, and/or opens pages, in French (I speak English).

  • 16 个回答
  • 1 人有此问题
  • 29 次查看
  • 最后回复者为 Sea

more options

Hi,

I am signed into a Firefox account. I have used this account on at least three different computers. I have downloaded the application anew at least a dozen times.

Firefox randomly, from where I sit, opens things in French rather than English. How can I keep it in English unless otherwise specified (I occasionally want German or Japanese)?

Thank you.

best, Sea

Hi, I am signed into a Firefox account. I have used this account on at least three different computers. I have downloaded the application anew at least a dozen times. Firefox randomly, from where I sit, opens things in French rather than English. How can I keep it in English unless otherwise specified (I occasionally want German or Japanese)? Thank you. best, Sea

所有回复 (16)

more options

Hi Sea, I think there's a misunderstanding of what Firefox is. You don't need an account to use the Firefox web browser. An account is only required for using the sync feature and other services

We'll need some more info about your Firefox setup. Could you please follow the instructions in the following video to provide your troubleshooting information: https://youtu.be/8wKSowxEcbw

有帮助吗?

more options

Hi, Chris,

Thank you for your help.

I just mentioned the account in case it's something that is syncing, since it's been in many instances of the application on several different systems.

The information is here: https://pastebin.com/tzwbZHBT

Thank you, Sea

有帮助吗?

more options

Hi Sea, Did you mark that paste as private? I'm unable to view it.

有帮助吗?

more options

Hi, Chris,

No. But it says it's 'pending moderation.' Does that mean it will show up later?

I did it again: https://pastebin.com/tzwbZHBT But I'm guessing that it will be even later than the first?

best, Sea

有帮助吗?

more options

Pastebin seems to have a problem with Firefox data, so could you give it another try.

You can upload the file to a website like Pastesite if you can't post this content in a reply.

有帮助吗?

more options

有帮助吗?

more options

Are you using a proxy or VPN?

You can use websites like these to see how your location is reported via a reverse DNS look up of your IP:

有帮助吗?

more options

HI,

I am using Mozilla VPN, but keep it set to Seattle.

best, Sea

有帮助吗?

more options

Oh, and this last time it wasn't on at all (I'm not sure at other times).

有帮助吗?

more options

I have just received this, from you:

Nouvelle connexion via Firefox Firefox sous Mac OS X 10.15 Seattle, WA, United States (approximatif) Adresse IP : 97.113.2.138 Saturday, Jun 18, 2022 11:37:45 PM (PDT) Gérer le compte Il s’agit d’un courrier électronique automatisé ; si vous n’avez pas autorisé cette action, veuillez changer de mot de passe. Pour plus d’informations, veuillez consulter l’assistance de Mozilla. Mozilla. 2 Harrison St, #175, San Francisco, CA 94105 Politique de confidentialité de Mozilla Conditions d’utilisation de Firefox Cloud

I don't think it's the VPN.

有帮助吗?

more options

Really... please help me get Firefox into English.

有帮助吗?

more options

First you need to stop the VPN and download the FireFox-EN version after uninstalling the current version if it isn't FireFox-EN version. Only a VPN or Proxy would tell what language to use for the Browser so if this was FireFox-EN but your VPN is from EU-FR then it will direct it to show FR language first.

有帮助吗?

more options

Thank you for your suggestion.

I downloaded Firefox-EN, uninstalled Firefox, installed Firefox-EN, and started it without the VPN (which is Mozilla, and which I only use from Seattle). It still pulls some (not French) sites in French.

I have gotten a whole new desktop setup since I opened this topic. Still, I get some sites, and emails from Firefox, in French...

有帮助吗?

more options

有帮助吗?

more options

Thank you for the idea. Only English is in the list.

有帮助吗?

more options

Still really hoping to stick to English. I'm in the English version (having repeatedly reinstalled). Only English is in my language list. I just got this email from Firefox today:

Nouvelle connexion via Firefox Firefox sous Windows 10 Seattle, WA, United States (approximatif) Wednesday, Aug 17, 2022 2:48:54 PM (PDT) Gérer le compte Il s’agit d’un courrier électronique automatisé ; si vous n’avez pas autorisé cette action, veuillez changer de mot de passe. Pour plus d’informations, veuillez consulter l’assistance de Mozilla. Mozilla. 2 Harrison St, #175, San Francisco, CA 94105 Politique de confidentialité de Mozilla Conditions d’utilisation de Firefox Cloud

It verifies that it knows I'm in the USA.

Any ideas?

有帮助吗?

我要提问

你必须登录到你的账号才能回复。如果你还没账号,请提出一个新问题