搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Mozilla Thunderbird email / MS Outlook Link

  • 1 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 jon115

more options

Hi,

I have a Mozilla Thunderbird email client, which has been linked to my Microsoft Outlook account using IMAP for years, and has operated perfectly well for my personal preferences.

At some point overnight (26th / 27th May) this stopped working and I am now presented with the error message "Sending of password for user xxx@xxxxxxx.co.uk did not succeed. Mail server outlook.office365.com responded: Logon failure: unknown user name or bad password" when trying to download mail.

This is very strange as I can log in directly to my Outlook account using the same user name and password. No settings were changed by me in either Mozilla or Outlook.

For information, I can still send messages from Thunderbird but not now receive them.

Can anyone help, please?

Many thanks.

Hi, I have a Mozilla Thunderbird email client, which has been linked to my Microsoft Outlook account using IMAP for years, and has operated perfectly well for my personal preferences. At some point overnight (26th / 27th May) this stopped working and I am now presented with the error message "Sending of password for user xxx@xxxxxxx.co.uk did not succeed. Mail server outlook.office365.com responded: Logon failure: unknown user name or bad password" when trying to download mail. This is very strange as I can log in directly to my Outlook account using the same user name and password. No settings were changed by me in either Mozilla or Outlook. For information, I can still send messages from Thunderbird but not now receive them. Can anyone help, please? Many thanks.

被采纳的解决方案

Hello again,

I have just found and read Judy's help request of 18th November 2021 and subsequent responses, listed under "Email not flowing from/to Thunderbird via Outlook". It would appear she had the same problem.

Like her, with help from sfhowes and Matt (for which, many thanks), I have changed the authorisation method to OAuth2 (whatever that may mean) for BOTH incoming and outgoing servers - it doesn't work for just the incoming server - and you are presented with a Microsoft dialogue box about granting Thunderbird permission to access their servers.

So, solution found; panic over!

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

Hello again,

I have just found and read Judy's help request of 18th November 2021 and subsequent responses, listed under "Email not flowing from/to Thunderbird via Outlook". It would appear she had the same problem.

Like her, with help from sfhowes and Matt (for which, many thanks), I have changed the authorisation method to OAuth2 (whatever that may mean) for BOTH incoming and outgoing servers - it doesn't work for just the incoming server - and you are presented with a Microsoft dialogue box about granting Thunderbird permission to access their servers.

So, solution found; panic over!