搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

My tabs keep crashing on every site

  • 12 个回答
  • 1 人有此问题
  • 10 次查看
  • 最后回复者为 powerbox1000

more options

I have tried EVERYTHING on the support forms, but it still crashes. I am running version 96, but this has been happening since version 95.

I have tried EVERYTHING on the support forms, but it still crashes. I am running version 96, but this has been happening since version 95.

由powerbox1000于修改

所有回复 (12)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

There is no crash reports. My browser is set to send crash reports, though.

more options

What happens when the browser 'crashes?' Does it just close? Does something happen? Any kind of messages?

What were you doing at the time? surfing, watching a clip, reading something . . . .


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

more options

It's not the browser, it's just the individual tabs.

Image: https://u.cubeupload.com/powerbox100/ScreenShot20220111at.png (for some reason it won't let me upload images)

由powerbox1000于修改

more options
  • Troubleshoot mode doesn't change anything
  • It's the tabs crashing, not the browser (screenshot )

由powerbox1000于修改

more options
  • The problem is still present in troubleshoot mode
  • Its the tabs, not the browser (screenshot)
more options

Mac OSX Catalina (10.15.7)

由powerbox1000于修改

more options
more options

sorry for the late reply, but that didn't work either

more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

Starting Any Computer In Safe Mode (web link) Free Online Encyclopedia

https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/ +++++++++++++++++++++++++++++++++++++++++++++++ If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.

more options

i am on a managed macbook, and cannot boot into safe mode.