Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10,参见 这篇文章

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Inability to surf with Firefox on Ubuntu 20.04.3 LTS.

  • 4 个回答
  • 1 人有此问题
  • 136 次查看
  • 最后回复者为 FredMcD
  • 已解决

Help please,

Firefox can't find websites on Ubuntu O/S. Yet when I use Tor browser on Ubuntu, I can surf. Firefox works fine on WIN 10 (Dual boot laptop).

ASUS VIVOBOOK 15 O/S: Ubuntu 20.04.3 LTS and WIN 10 CPU: AMD Ryzen™ 7 Mobile Processors with Radeon™ RX Vega 10 Graphics RAM: 12GB DDR4 - 2400 MHz Firefox: 94

ping tests failed nslookup google.ca failed

PC

Help please, Firefox can't find websites on Ubuntu O/S. Yet when I use Tor browser on Ubuntu, I can surf. Firefox works fine on WIN 10 (Dual boot laptop). ASUS VIVOBOOK 15 O/S: Ubuntu 20.04.3 LTS and WIN 10 CPU: AMD Ryzen™ 7 Mobile Processors with Radeon™ RX Vega 10 Graphics RAM: 12GB DDR4 - 2400 MHz Firefox: 94 ping tests failed nslookup google.ca failed PC

被采纳的解决方案

This could be a problem with the DNS server or by using a proxy or VPN that is not available.

You can use the DNS Lookup tool on the about:debugging about:networking page to test your current DNS service. You can possibly switch on DNS over HTTPS (1.1.1.1).


'(edited to link to the correct about:networking page)

定位到答案原位置 👍 1

所有回复 (4)

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

选择的解决方案

This could be a problem with the DNS server or by using a proxy or VPN that is not available.

You can use the DNS Lookup tool on the about:debugging about:networking page to test your current DNS service. You can possibly switch on DNS over HTTPS (1.1.1.1).


'(edited to link to the correct about:networking page)

由cor-el于修改

Thanks FredMcD and cor-el. I tried both resolutions to no avail. However, I have solved the problem myself. Thanks again:)

PC

That was very good work. Well Done.

Please tell us how you fixed the problem as this can help others with similar problems. Then flag that post as Solved Problem