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firefox keeps opening an "install update" box.

  • 3 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 FredMcD

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Hi, I thought Firefox updated automatically so can someone please tell me why this box seemingly opens every time I open Firefox. I am using version 92.01 (64bit) . When Box first appeared I attempted an update and lost all bookmarks etc. would like to know what I'm getting wrong before I go any further. Thanks, John.

Hi, I thought Firefox updated automatically so can someone please tell me why this box seemingly opens every time I open Firefox. I am using version 92.01 (64bit) . When Box first appeared I attempted an update and lost all bookmarks etc. would like to know what I'm getting wrong before I go any further. Thanks, John.

被采纳的解决方案

eauxvives.jj said

. . . . I attempted an update and lost all bookmarks etc

Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

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eauxvives.jj said

. . . . I attempted an update and lost all bookmarks etc

Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

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eauxvives.jj said

firefox keeps opening an "install update" box.

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 94.0, first offered to Release channel users on November 2, 2021 Version 94.0.1, first offered to Release channel users on November 4, 2021


If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/