搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

LastPass extension broken

  • 1 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 rbmvickman

more options

I have used the LastPass extension to manage passwords in Firefox for ~5 months. Yesterday, clicking on the icon brought up only a tiny, empty dropdown box instead of the usual vault access. When I tried to open LasPass through a different route, Firefox told me that the extension wasn't installed--but it was visible in the extension manager. I toggled it off and on again, which forcibly logged me out of LastPass.

LastPass relies on the browser to store AND recover the password, so I am effectively blocked out of all my password-protected sites.

Has anyone else had this issue? Any suggestions on how to fix it?

I have used the LastPass extension to manage passwords in Firefox for ~5 months. Yesterday, clicking on the icon brought up only a tiny, empty dropdown box instead of the usual vault access. When I tried to open LasPass through a different route, Firefox told me that the extension wasn't installed--but it was visible in the extension manager. I toggled it off and on again, which forcibly logged me out of LastPass. LastPass relies on the browser to store AND recover the password, so I am effectively blocked out of all my password-protected sites. Has anyone else had this issue? Any suggestions on how to fix it?

所有回复 (1)

more options

By right clicking on the LastPass icon and then clicking on manage extension a window will open. Once there toggle the extension on/off and it starts working again. Not the real solution but at least a band-aid until the issue is resolved.