Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10,参见 这篇文章

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解
话题已关闭并存档。 如果需要帮助请提出新问题。
Locked 已存档

blocked settings

Paul 已回复
SuMo Bot

Use Samsung android. General, Privacy+Security and Advanced sections in Firefox Settings are blocked. They show up as purple and will not open. How do I unblock Access? Thanks

Use Samsung android. General, Privacy+Security and Advanced sections in Firefox Settings are blocked. They show up as purple and will not open. How do I unblock Access? Thanks

所有回复 (4)

Hi

Are you able to attach a screenshot of what you are seeing?

Sorry , don't see how I can trigger screen shot from Settings. No menu items for this. All other Settings categories are black and open fine. These 3 are in purple and don't open. Perhaps there is another Settings category that overrides these 3. I do have Private Session engaged. Thanks.

This is embarassing. Just realized purple items are titles of sections not actual setting items. Sorry to bother you with this. Do appreciate your offer of assistance.

No problem, glad everything is okay.

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.