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2FA Encrypted account forgotten password

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Hi I recently started using 2FA on my account. Unfortunately i have forgotten the back up password so can't access my encrypted accounts.. I contacted Authy and they said; " the best approach is to contact each service you have a 2FA token for in Authy and ask them to disable 2FA on your account so that you may regain access. This is needed because Authy doesn't store your passwords on our servers as a security measure to protect your accounts. " So how do i disable in Firefox? I don't see an option in settings. Thank you

Hi I recently started using 2FA on my account. Unfortunately i have forgotten the back up password so can't access my encrypted accounts.. I contacted Authy and they said; " the best approach is to contact each service you have a 2FA token for in Authy and ask them to disable 2FA on your account so that you may regain access. This is needed because Authy doesn't store your passwords on our servers as a security measure to protect your accounts. " So how do i disable in Firefox? I don't see an option in settings. Thank you