Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Downloading the latest version of Firefox

  • 2 个回答
  • 1 人有此问题
  • 21 次查看
  • 最后回复者为 cor-el
  • 已存档

I have downloaded the Firefox Installer several times, and each time the progress bar stops at about two-thirds progress above the words "Now installing." It then exits to a screen headed "File Not Found" which says "Firefox can't find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties."

Our HP desktop computer uses Windows 10 Home.

I have downloaded the Firefox Installer several times, and each time the progress bar stops at about two-thirds progress above the words "Now installing." It then exits to a screen headed "File Not Found" which says "Firefox can't find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties." Our HP desktop computer uses Windows 10 Home.

所有回复 (2)

Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}

The browserconfig.properties file was used in older Firefox versions to set a localized homepage. This has been changed in Firefox 63 to have support for non-localized homepages, so seeing a reference to this file is likely a leftover from an older Firefox version. You can check the browser.startup.homepage pref on the about:config page and reset this pref to the default value.

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".