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downloaded photos don't open

  • 1 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 cor-el

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Hi- When I download photos from Firefox and try to open them in preview or photoshop I get a message that file may be damaged or unrecognized. These are jpgs with the extension on them (I don't add it). When I download the same images in Safari they open no problem. I don't like Safari but I am really frustrated...

Also: I can drag the downloaded images into Firefox browser and they open but that doesn't help me.

thanks for any help I've added current plugins and extensions below

Hi- When I download photos from Firefox and try to open them in preview or photoshop I get a message that file may be damaged or unrecognized. These are jpgs with the extension on them (I don't add it). When I download the same images in Safari they open no problem. I don't like Safari but I am really frustrated... Also: I can drag the downloaded images into Firefox browser and they open but that doesn't help me. thanks for any help I've added current plugins and extensions below
已附加屏幕截图

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Some websites send WebP images with a .jpg file extension instead of real JPG images.
You can check this by opening the image in a Firefox tab and check the page title and possibly verify this via "Tools -> Page Info -> Media".