New to Firefox. Just installed on Win 10 & "unable to connect." 最近的回答https://support.mozilla.org/zh-CN/questions/12520392019-06-09T09:33:02-07:00What's your computer system and Firefox version?
Type about:preferences#advanced<Enter>
in the2019-06-09T09:33:02-07:00fredmcd-hotmailhttps://support.mozilla.org/zh-CN/questions/1252039#answer-1228838<p>What's your computer system and Firefox version?
</p><p>Type <strong>about:preferences#advanced</strong>&lt;Enter&gt;
in the address bar.
</p><p>Under <strong>Advanced, </strong> Select <strong>Network. </strong>
</p><p>[v56+] Type <strong>about:preferences#general</strong>&lt;enter&gt; in the address bar.
Look for <strong>Network. </strong>
+++++++++++++++++++++
Look for <strong>Configure How Firefox Connects</strong> and press
the <strong>Settings</strong> button. If you are using a proxy, make
sure those settings are correct. If there is no proxy,
first try <strong>No Proxy. </strong> If there is a problem, then try
<strong>System Proxy. </strong>
</p>I appreciate you taking the time to help with this, btw. Yes, still unable to connect even in Firefo2019-06-09T05:41:03-07:00mp2000https://support.mozilla.org/zh-CN/questions/1252039#answer-1228796<p>I appreciate you taking the time to help with this, btw. Yes, still unable to connect even in Firefox safe mode. I made sure my AV (Eset NOD32) was paused, as well.
</p>Start Firefox in Safe Mode {web link}
A small dialog should appear. Click
Start In Safe Mode (not Re2019-06-08T15:14:16-07:00fredmcd-hotmailhttps://support.mozilla.org/zh-CN/questions/1252039#answer-1228669<p><a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode" rel="nofollow">Start Firefox in Safe Mode</a> {web link}
</p><p>A small dialog should appear. Click
<strong>Start In Safe Mode</strong> (not Refresh).
Is the problem still there?
</p>Your suggestion did not seem to work. Thanks for the suggestion, though.
2019-06-08T14:39:17-07:00mp2000https://support.mozilla.org/zh-CN/questions/1252039#answer-1228662<p>Your suggestion did not seem to work. Thanks for the suggestion, though.
</p>Re-read my post.
2019-06-08T10:54:35-07:00fredmcd-hotmailhttps://support.mozilla.org/zh-CN/questions/1252039#answer-1228592<p>Re-read my post.
</p>Firewall has been configured. It was one of the first things that I checked.
2019-06-08T08:29:59-07:00mp2000https://support.mozilla.org/zh-CN/questions/1252039#answer-1228577<p>Firewall has been configured. It was one of the first things that I checked.
</p>Some problems occur when your Internet security program was set
to trust the previous version of Fir2019-03-03T15:52:51-08:00fredmcd-hotmailhttps://support.mozilla.org/zh-CN/questions/1252039#answer-1202161<p>Some problems occur when your Internet security program was set
to trust the previous version of Firefox, but no longer recognizes your
updated version as trusted. Now how to fix the problem: To allow
Firefox to connect to the Internet again;
</p>
<ul><li> Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
</li><li> Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
</li></ul>
<p><strong><a href="https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet" rel="nofollow">Configure firewalls so that Firefox can access the Internet.</a></strong> {web link}
</p>