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Followed profile instructions but Thunderbird not working

  • 5 个回答
  • 1 人有此问题
  • 38 次查看
  • 最后回复者为 RedXIII

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I have today contacted my broadband provider who has apologised for not providing a connection!! But said they do not know how to use Thunderbird, apart from a list on their website of instructions and directions to places which are not named on Thunderbird, so it may be the instructions are out of date.

The profile folder has accepted the files/folders I copied into it, and when I click on Help, Troubleshooting, that folder shows clearly to be in the right place, but none of it comes up on the email side of Thunderbird, so I cannot access anything, although the whole of my address book it there !!! But no folders down the left hand side for the email addresses I have.

I think I made a mistake somewhere along the line when I set up the providers email address they gave me, I could not remove the NNTP on one of the headings so went ahead and left it here, but now the nntp comes up in the file name when I open Help, Troubleshooting whilst it is showing the profile name in the heading, at the bottom it is shown as nntp and won't let me change it.

I have today contacted my broadband provider who has apologised for not providing a connection!! But said they do not know how to use Thunderbird, apart from a list on their website of instructions and directions to places which are not named on Thunderbird, so it may be the instructions are out of date. The profile folder has accepted the files/folders I copied into it, and when I click on Help, Troubleshooting, that folder shows clearly to be in the right place, but none of it comes up on the email side of Thunderbird, so I cannot access anything, although the whole of my address book it there !!! But no folders down the left hand side for the email addresses I have. I think I made a mistake somewhere along the line when I set up the providers email address they gave me, I could not remove the NNTP on one of the headings so went ahead and left it here, but now the nntp comes up in the file name when I open Help, Troubleshooting whilst it is showing the profile name in the heading, at the bottom it is shown as nntp and won't let me change it.

所有回复 (5)

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It sounds like you are trying to import an existing email profile into Thunderbird?

You'll need to edit your profiles.ini so that it includes your new profile and make sure that the default is set to your profile. The profiles will be stored in: C:\Users\USERNAME\AppData\Roaming\Thunderbird

You can also manage your profiles using the profile manager: Go to start menu > type: thunderbird.exe -profilemanager

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Yes, oh yes. I thought I had lost all my emails and contacts, and then found I did have a back up of profiles, a few months old but good enough!

I am sorry to sound stupid, but I looked in a profiles.ini file somewhere else and could not understand what it was all about =1 or =0??. I confess I am well into my eighties and mostly use my computer for email communications so not at all intelligent with tech stuff. I do try to keep up with the times, but times are a lot faster than me! Quote "you need to edit your profiles.ini", yes, but how? And also I could not see the .ini file, its not with the other two folders Crash and *****.default do I have to make one?

What do I do to it? How do I make sure that the default is set to my profile

Thank you so much for this answer, I was getting desperate, as another problem is my new provider. I have access to the internet but when trying to set up the email address they gave me its rejected. ALL the information provided is accurate but their system won't respond.

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If you are in your eighties you're doing very well with computers. My Dad wouldn't have a chance at doing this kind of stuff and he's 68 now.

The 1 is true and the 0 is false. Most things in computers always start with 0 rather than 1. Where it says: [Profile0] - that is the first profile in the list and you can have as many as you like.

So you should edit the [Profile0] area and ensure that Default=1 is set (remember 1=true). Then Thunderbird will point to this profile. My profile 0 looks like this:

[Profile0] Name=Main Profile IsRelative=1 Path=Profiles/wnnblf52.20-June-16 Default=1

The strange name "wnnblf52.20-June-16" is the name of the folder inside the profiles folder.

You can also use the profile manager to edit many of the settings here but you can't add your existing profiles here as far as I can tell.

由RedXIII于修改

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I am still not sure about the text of the .ini file is this how it should be, as I looked at the old one, and then yours - as they were differently set out. I didn't put my name, but My Name :)

[General] StartWith.k71egekkdefault=1

Name=My Name IsRelative=1 Path=Profiles/k71egekk.default [Profile0]

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I'm not sure if case is important but it should match whatever the folder name is for your profile you want to restore.

It should be something like:

[General] StartWithLastProfile=1

[Profile0] Name=NameYourProfile IsRelative=1 Path=Profiles/folderNameOfProfile Default=1

BTW I noticed that you had StartWithLastProfile wrong in yours. With this setting, you are just ensuring that the program always uses the last used profile. The default=1 part is where you decide which is the main default profile.

由RedXIII于修改