搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

restore bookmarks

  • 1 个回答
  • 2 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

more options

Hello . I refreshed firefox, and have read articles on how to restore bookmarks from old firefox data. but cannot seem to do it. Can someone give better step by step?? Thank you. Yes I have icon on desktop of old firefox data.

Hello . I refreshed firefox, and have read articles on how to restore bookmarks from old firefox data. but cannot seem to do it. Can someone give better step by step?? Thank you. Yes I have icon on desktop of old firefox data.

所有回复 (1)

more options

Did you previously had any problems with the bookmarks or history when you decided to refresh Firefox?

Firefox would normally keep the bookmarks when you use the refresh feature in Firefox. If that wasn't working then there may already have been issues.

Do you get an error message like "unable to process the backup file"?

If there are any errors then check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:


Did you find the bookmarkbackups folder in the "Old Firefox Data" folder on the desktop with the automatically created JSON backups?

You can restore a recent backup from this folder in the Bookmarks Manager (Library).

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.