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Thunderbird will not reinstall clean

JuliaLN 已回复
JuliaLN

It began with thunderbird would not send messages. It can receive messages and the password is correct. I have checked the server settings, reset the passwords, deleted passwords, changed passwords, and gone through the entire FAQ several time. I even removed the mail account and set it up new. So I have now resorted to backing up the profile and then removing Thunderbird from the computer to see if a clean install and set up will fix the problem. Now when I reinstall thunderbird it automatically migrates the old profile into the thunderbird install so there is no way for me to start from scratch. Is there a fix for the email that will not send? I am out of ideas!

It began with thunderbird would not send messages. It can receive messages and the password is correct. I have checked the server settings, reset the passwords, deleted passwords, changed passwords, and gone through the entire FAQ several time. I even removed the mail account and set it up new. So I have now resorted to backing up the profile and then removing Thunderbird from the computer to see if a clean install and set up will fix the problem. Now when I reinstall thunderbird it automatically migrates the old profile into the thunderbird install so there is no way for me to start from scratch. Is there a fix for the email that will not send? I am out of ideas!

所有回复 (2)

Create a new profile using Profile Manager. Then start Thunderbird with the new profile. https://support.mozilla.org/en-US/kb/using-multiple-profiles

click the link for the pdf with the information

Documentation

由JuliaLN于修改