Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10,参见 这篇文章

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Full-screen Firefox update from non-mozilla URL

  • 1 个回答
  • 4 人有此问题
  • 63 次查看
  • 最后回复者为 Scribe
  • 已解决

I get a full-screen orange "Firefox" screen that wants me to urgently update the browser. The URL it's coming from is neither firefox nor mozilla, but a seemingly random long set of characters. This makes me suspicious and I always close browser. But it is happening more frequently, so I am concerned that it is being triggered by something already lodged in my computer. Full virus and malware scans don't detect anything.

I get a full-screen orange "Firefox" screen that wants me to urgently update the browser. The URL it's coming from is neither firefox nor mozilla, but a seemingly random long set of characters. This makes me suspicious and I always close browser. But it is happening more frequently, so I am concerned that it is being triggered by something already lodged in my computer. Full virus and malware scans don't detect anything.

被采纳的解决方案

Hi, we are getting a lot of reports like yours of late. It's a scam to infect you with malware! NEVER EVER click on anything like that.

If you are in any doubt about the authenticity of update pop-ups etc., it's best to ignore them and check for yourself by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

定位到答案原位置 👍 3

所有回复 (1)

选择的解决方案

Hi, we are getting a lot of reports like yours of late. It's a scam to infect you with malware! NEVER EVER click on anything like that.

If you are in any doubt about the authenticity of update pop-ups etc., it's best to ignore them and check for yourself by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.