I can not view message body after updating to version 45. It just states"loading..." in body section.
I just updated to Thunderbird version 45, now can download and show message titles & senders, but the body is blank , with a message that states "Loading...". If click for separate window, the same thing...blank body. Suggestions?
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Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?
- Who is the email provider?
- Who is the internet provider?
- What is the exact error message?
- What steps did you take right before this happened?
- Is the mail account IMAP or POP?
Please post back with this information and any other questions you might have.
MAtt, After starting Tbird in Safe Mode I am able to read my messages! I closed and re-opened Tbird and can still read my messages. Thank you. Thank you> THANK YOU MATT!!!!!!!
FYI this is regarding a Verizon FIOS account with Verizon email , using POP server.
gilfly said
MAtt, After starting Tbird in Safe Mode I am able to read my messages! I closed and re-opened Tbird and can still read my messages.
I wish I knew what happened on those occasions. I know it happens opening in safe mode resets something. But I don't know what.
Do you have the Lightning addon installed? enabled?