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Gmail won't fully load even after clearning the cache and cookies. What is the solution?

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Just in the past two weeks I have been experiencing problems with my gmail account functioning incorrectly in firefox my prefered browser. It works fine in other browsers such as chrome and safari.

I have followed the solutions suggesting to clear the cache and cookies which is not providing a solution to my problem, Of the actual email not loading in the center of the page.

Even if this were a temporary fix I shouldn't have to clear my browser cache every day to get my email to work.

Any thoughts on a solution that will work?

Just in the past two weeks I have been experiencing problems with my gmail account functioning incorrectly in firefox my prefered browser. It works fine in other browsers such as chrome and safari. I have followed the solutions suggesting to clear the cache and cookies which is not providing a solution to my problem, Of the actual email not loading in the center of the page. Even if this were a temporary fix I shouldn't have to clear my browser cache every day to get my email to work. Any thoughts on a solution that will work?

所有回复 (1)

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Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.