搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox crashes

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 DavidSorge

more options

After a forced stop of my computer Firefox could not be started again. I am afraid of downloading this browser again for then I am afraid that all my bookmarks will be gone

I found this crash report of october 27, 2015 but the problem staerted only yesterday december 24, 2015 Crash-ID: bp-2bd49db9-d7d8-4b04-bfe1-170bb2151027

"%APPDATA%\Mozilla\Firefox\Crash Reports\submitted"

After a forced stop of my computer Firefox could not be started again. I am afraid of downloading this browser again for then I am afraid that all my bookmarks will be gone I found this crash report of october 27, 2015 but the problem staerted only yesterday december 24, 2015 Crash-ID: bp-2bd49db9-d7d8-4b04-bfe1-170bb2151027 "%APPDATA%\Mozilla\Firefox\Crash Reports\submitted"

被采纳的解决方案

Which ever Windows you are using find the directions to show your Hidden Files. In 10 you open explore and click the view tab. You will find a check box in the ribbon. Check the box. DO NOT DO ANYTHING EXCEPT VIEW THESE FILES. The one exception is right click on PROFILES and select copy. I created a sub-folder in Documents and named it Firefox. Open that folder and right click in the blank space and select paste. You now have a backup copy of your which profile. Backups are stored in that File. This is what the address of the folder should look like:

 "C:\Documents and Settings\XXXX\Application Data\Mozilla\Firefox\Profiles", where XXXX is your user name.

When you reload Firefox the profile should remain intact. But if something goes wrong you have a backup. Hope this helps

定位到答案原位置 👍 1

所有回复 (1)

more options

选择的解决方案

Which ever Windows you are using find the directions to show your Hidden Files. In 10 you open explore and click the view tab. You will find a check box in the ribbon. Check the box. DO NOT DO ANYTHING EXCEPT VIEW THESE FILES. The one exception is right click on PROFILES and select copy. I created a sub-folder in Documents and named it Firefox. Open that folder and right click in the blank space and select paste. You now have a backup copy of your which profile. Backups are stored in that File. This is what the address of the folder should look like:

 "C:\Documents and Settings\XXXX\Application Data\Mozilla\Firefox\Profiles", where XXXX is your user name.

When you reload Firefox the profile should remain intact. But if something goes wrong you have a backup. Hope this helps