Showing questions for topic:
Ń ṣàfihàn àwọn ìbéèrè aṣàmì:

Inbox is empty

This morning, my email Inbox is empty. I use Thunderbird for four email accounts, and three of them are fine, but the fourth one has an empty Inbox this morning. I didn't… (kàsi)

This morning, my email Inbox is empty. I use Thunderbird for four email accounts, and three of them are fine, but the fourth one has an empty Inbox this morning. I didn't (intentionally, anyway) move the emails anywhere, and they do appear to be in the All Mail folder, so I didn't lose them entirely. But I keep my emails mostly in my Inbox and they aren't there anymore.

Any ideas what happened to make them disappear and how I can get them back to the Inbox?

Thanks!

Open 4

Thunderbird adds a fix for quoted styles, then its own filter throws the fix away again

What I see When I reply to an email written in classic Outlook for Windows, the quoted Outlook text gets a big gap above and below every single line, and its font changes… (kàsi)

What I see When I reply to an email written in classic Outlook for Windows, the quoted Outlook text gets a big gap above and below every single line, and its font changes. This happens as soon as Thunderbird processes such a message again, for example when I view my sent reply, reply to my own reply, forward it, or reopen a saved draft. Thunderbird users who receive my replies should see the same gaps.

Why it happens (as far as I can tell) - Outlook writes every line as its own paragraph and relies on a small style rule that says "no extra space between paragraphs". - Since version 151, Thunderbird puts the quoted email's style rules into a protective container (`@scope`) so they cannot change my own text (bug 1967725). - Thunderbird's own safety filter for HTML emails treats this container as a suspicious rule and deletes it, together with everything inside it. The "no extra space" rule is lost, and the gaps appear. - Older versions such as Thunderbird 140 ESR don't understand the container at all and ignore the rules even in the first reply.

In short: one Thunderbird feature adds the container, another Thunderbird feature removes it again.

How to reproduce (no Outlook needed) The attached test message contains two quotes with the same spacing rule: quote A inside the container, quote B without it. In Thunderbird 155.0.1 quote A shows big gaps, while quote B stays tight.

What would help Keep protecting my own text from the quoted styles, but in a form that Thunderbird's own filter and older email programs don't remove, for example by limiting the quoted rules to the quote with an ordinary class name instead of `@scope`.

Technical pointers - Filter: pref `mail.html_sanitize.drop_conditional_css` (default true); `NoConditionalRules` in `stylesheet.rs` rejects `CssRule::Scope`. - Container: `QuoteSanitizer.sys.mjs` (Phase 2), called from `MsgComposeCommands.js`. - Tested with Thunderbird 155.0.1 on Windows 11.

Open 1

how do I create a group to allow emails to be sent to group

I belong to a group which need to receive a report to the whole group on a regular basis. How do I do this? The Mozilla instructions don't seem to apply to Firebird and … (kàsi)

I belong to a group which need to receive a report to the whole group on a regular basis. How do I do this? The Mozilla instructions don't seem to apply to Firebird and have instructions which don't work on Firefox version 115.18.0

Open

Wrong correspondent listed in correspondent column. ie Shows Progressive when it is United

In checking my email, I clicked on one that was from "Progressive" which is a valid correspondent but upon opening, it was from United Airlines, which is also a valid cor… (kàsi)

In checking my email, I clicked on one that was from "Progressive" which is a valid correspondent but upon opening, it was from United Airlines, which is also a valid correspondent for me. I closed out Thunderbird and reopened but this did not resolve the issue. Is anyone else experiencing this issue?

Open 1

why are messages in inbox showing under other correspondents' names?

When I sort on correspondents, if, say, I have a message from Susan, messages from Tom, Dick, and Harry will appear in the sorted list under Susan's name. If I then sort … (kàsi)

When I sort on correspondents, if, say, I have a message from Susan, messages from Tom, Dick, and Harry will appear in the sorted list under Susan's name. If I then sort under date, Susan's name will remain in the list for Tom, Dick, and Harry's messages, even though the individual headers give the correct name for each message. I noticed this a few days ago, and it's still happening. How do I stop this?

Open 2

Cannot create account

I have downloaded and installed Thunderbird Email on my computer. I put in my name as requested. Enter my Gmail account and go through all the steps signing in only to ge… (kàsi)

I have downloaded and installed Thunderbird Email on my computer.

I put in my name as requested. Enter my Gmail account and go through all the steps signing in only to get a message that there is an error and I cannot be signed in.

Extremely frustrating to not be able to use this app.

Will be uinstalling immediately.

Open 2

Emails not showing in Deleted folder

In TB 155.01 when I click on Delete the email leaves my Inbox but does not display in the Deleted folder. If I look at Properties in the Deleted folder it shows the corre… (kàsi)

In TB 155.01 when I click on Delete the email leaves my Inbox but does not display in the Deleted folder. If I look at Properties in the Deleted folder it shows the correct number of messages in there but the messages themselves do not show in the right hand window. Thus there is no way of seeing what the messages are, just the total quantity in the folder.

Open 8

самовольное создание папок

Здравствуйте! 1. Почтовый клиент стал показывать в папке "Входящие" по 10-15-20 копий одного и того же сообщения. 2. Когда-то была создана папка "Pending"во входящих сооб… (kàsi)

Здравствуйте! 1. Почтовый клиент стал показывать в папке "Входящие" по 10-15-20 копий одного и того же сообщения. 2. Когда-то была создана папка "Pending"во входящих сообщениях. Сейчас почтовый клиент сам по себе поместил ее в папку "Удаленные", причем во входящих двух разных почтовых ящиков. Создать эту папку как отдельную во входящих не удается. 3. Удаленную папку "Охрана труда" почтовая программа также поместила как отдельную папку в удаленных и воссоздает ее снова при запуске почтового клиента.

Open