Ń ṣàfihàn àwọn ìbéèrè aṣàmì: Ṣàfihàn gbogbo àwọn ìbéèrè

push no

When I click on a web push notification in Firefox on Android, the link in the notification does not open. If no page is previously open in the browser, a blank tab appea… (kàsi)

When I click on a web push notification in Firefox on Android, the link in the notification does not open. If no page is previously open in the browser, a blank tab appears. If another page is open, that page is displayed.

Asked by KD 3 àwọn ọjọ́ tó kọjá

Last reply by Paul 3 àwọn ọjọ́ tó kọjá

Firefox Consuming High System Resources on Xiaomi Redmi 13C with HyperOS Android 14

I am experiencing an issue where the Firefox browser on my Xiaomi Redmi 13C device running the HyperOS Android 14 operating system is consuming a very high amount of syst… (kàsi)

I am experiencing an issue where the Firefox browser on my Xiaomi Redmi 13C device running the HyperOS Android 14 operating system is consuming a very high amount of system resources, particularly CPU and RAM. This is causing my device to heat up significantly and draining the battery life at a faster rate.The specific problems I'm facing are: 1.Firefox requires special permissions and settings to function properly on my Xiaomi Redmi 13C device with HyperOS, such as exempting it from battery restrictions or granting it "autostart" permissions. Without these settings, the app crashes or doesn't work correctly. 2.However, when I grant these special permissions to Firefox, the app then starts consuming an excessive amount of CPU and RAM resources, much more than my other browsers like Chrome or Brave. 3.According to the system monitor, the Firefox processes are consuming the following resources: RAM 372M, CPU 39.0% Process "org.mozilla.firefox:tab12" RAM 742M , CPU 20.0% Process "org.mozilla.firefox" 4.This high resource consumption by Firefox leads to my Xiaomi Redmi 13C device overheating and the battery draining faster, negatively impacting the overall user experience. I have tried various troubleshooting steps, such as clearing the app's cache and data, using a lighter version of Firefox, and checking for updates, but the issue persists. I would appreciate if the Firefox support team could investigate this problem and provide any guidance or solutions to resolve the high system resource usage on my Xiaomi Redmi 13C device running the HyperOS Android 14 operating system.

Asked by Ahmed 1 ọ̀sẹ̀ tó kọjá

Cannot upload files

Hello, I'm not able to upload files to certain websites using Firefox on Android. When selecting a file for the phone's file manager, the file upload simply not startin… (kàsi)

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

Asked by Guillaume Soucy 1 ọ̀sẹ̀ tó kọjá

Last reply by Guillaume Soucy 1 ọ̀sẹ̀ tó kọjá

  • Ti yanjú

Extensive Battery Drain Mobile App Android

Android 14, One UI 6.0, Samsung S22+ Firefox is using a large amount of battery while idle. You can see my app runs open a lot of the day, but not in use much. It has dr… (kàsi)

Android 14, One UI 6.0, Samsung S22+

Firefox is using a large amount of battery while idle. You can see my app runs open a lot of the day, but not in use much. It has drained 20 percent of one days battery, and I am watching YouTube videos on another app (Grayjay btw check it out!) and it has used far less battery. If I set Firefox into a sleeping state, the app still drains a lot of battery. When in deep sleep,it stops draining as much power, but then Android keeps auto pushing their own browser to be my primary browser. I'm not sure what to do in this case, as it's too much of a hassle to have links not auto open in Firefox when in deep sleep. This excessive battery drain doesn't make sense, and I was wondering if there was any fix for this. Thanks for taking the time.

Asked by ragiangregorio+firefox 1 ọ̀sẹ̀ tó kọjá

Answered by TyDraniu 1 ọ̀sẹ̀ tó kọjá

High battery usage with low screen time

I really like this app. I always use it on desktop also but after a few last updates I noticed that battery usage of this app increased a lot and the percentage is very h… (kàsi)

I really like this app. I always use it on desktop also but after a few last updates I noticed that battery usage of this app increased a lot and the percentage is very high. 1 hour screen time on youtube was 4% battery usage but on the firefox side it was 17 min / 11% battery usage. If you fix this It will be perfect for me. Here are the screenshots with different days. And I'm using sync feature and ublock addon. I always close the opened apps and I use deep sleep feature on my samsung device. And I forced to close the app. For now I stop using firefox for test purposes.

Asked by gldio 4 àwọn oṣù sẹ́hìn

Last reply by alogh 1 ọ̀sẹ̀ tó kọjá

Sudden data usage (not background)

Firefox just used almost a GB by just opening it! I only typed a Google search, and the next moment my phone tells my I'm out of data! Note that this is foreground data,… (kàsi)

Firefox just used almost a GB by just opening it! I only typed a Google search, and the next moment my phone tells my I'm out of data!

Note that this is foreground data, not background data. I googled and found answers about media playing in the background, but I haven't watched anything recently, so no streaming link should be active. I installed Ublock origin so I hope that might help.

Attach is my Firefox data usage for the past week of barely using it, except for an occasional Google search.

Asked by peetbrits 2 àwọn ọ̀sẹ̀ tó kọjá

can't scroll down popup window

there are often times when I go to websites, usually when I'm logging in or signing up for an account, where they have a pop-up window for me to enter in the information,… (kàsi)

there are often times when I go to websites, usually when I'm logging in or signing up for an account, where they have a pop-up window for me to enter in the information, which usually also includes a captcha, but for some reason I am unable to scroll up or down, and I'm unable to access a submit button as well, therefore unable to complete the process.

this is on my Kyocera e6920 AT&t version 6.103at with Android 10 and a updated version of Firefox.

Asked by eau de solero 3 àwọn ọ̀sẹ̀ tó kọjá

Loading content issue with Facebook - 'recent post' feed

Hey 👋🏼 I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom… (kàsi)

Hey 👋🏼

I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom - then nothing else is loading on my OnePlus 12 and Google Pixel 6, Firefox version 126.0.

In Microsoft Edge it is working, all posts are loaded correctly, so it seems to be a browser issue.

Does anyone have the same problem? Is there a solution?

It's the same problem as here: https://support.mozilla.org/en-US/questions/1420806


Thanks 🙏🏼 Dresa91

Asked by Dresa91 3 àwọn ọ̀sẹ̀ tó kọjá

tinypass.com blocked by browser?

The Salt Lake Tribune apparently uses tinypass.com as part of its reader access to their e-edition. This morning the access was not functioning. Tribune staff says one "m… (kàsi)

The Salt Lake Tribune apparently uses tinypass.com as part of its reader access to their e-edition. This morning the access was not functioning. Tribune staff says one "must use Chrome or Google" not Firefox. This is from my Samsung phone. I'll have to check whether the Win10 desktop has the problem.

Asked by rickg916 4 àwọn ọ̀sẹ̀ tó kọjá

File uploads

Hi, when I try to upload a file such as my resume to a job board it won't open my file location on my device. When I click on the websites upload button it doesn't do any… (kàsi)

Hi, when I try to upload a file such as my resume to a job board it won't open my file location on my device. When I click on the websites upload button it doesn't do anything. I have tried on many websites with the same outcome. When I go to the same websites using Chrome it works.

Asked by april18 1 oṣù sẹ́hìn

Last reply by april18 1 oṣù sẹ́hìn

disappearing icons

Hi, My question is this: when visiting websites all Icons appear like in the screenshot: replaced by gray shapes. Anyone familiar with this? Perhaps a solution? Would … (kàsi)

Hi,

My question is this: when visiting websites all Icons appear like in the screenshot: replaced by gray shapes.

Anyone familiar with this? Perhaps a solution? Would a reinstall help. Any suggestion is welcome.

Greetings,

Ronald

Asked by kleinder 1 oṣù sẹ́hìn

Weird scrolling glitches

I have been seeing these annoying colorful dots popping up on websites that ruin the otherwise excellent browsing experience. They sort of move around as I scroll. They a… (kàsi)

I have been seeing these annoying colorful dots popping up on websites that ruin the otherwise excellent browsing experience. They sort of move around as I scroll. They aren't limited to specific websites and show up randomly.

When they strike, certain site elements disappear too - like the social sharing badges in the screenshots I've attached.

Thought it was a temporary problem that'd be fixed with an update but it's stuck around for months now.

Anyone else facing this problem?

Asked by Zohaib Ahmed 1 oṣù sẹ́hìn

"Troubleshooting Mozilla Firefox: How to Resolve Common Issues with Mozilla Support"

"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?" … (kàsi)

"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?"

Asked by Saimir Agolli 1 oṣù sẹ́hìn

Last reply by Joe Root 1 oṣù sẹ́hìn

open browser to black screen

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or sm… (kàsi)

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.

Asked by mkbk8 1 oṣù sẹ́hìn

Last reply by Paul 1 oṣù sẹ́hìn

battery drain

Firefox is working in background and draining the battery. That what I see in battery usage information. I have tried to limit and stopped Firefox but it is still on the… (kàsi)

Firefox is working in background and draining the battery. That what I see in battery usage information. I have tried to limit and stopped Firefox but it is still on the top of battery usage.

Asked by zajcev.sasha 1 oṣù sẹ́hìn

Last reply by zajcev.sasha 1 oṣù sẹ́hìn