Ń ṣàfihàn àwọn ìbéèrè aṣàmì: Ṣàfihàn gbogbo àwọn ìbéèrè

Incorrect Password

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my ac… (kàsi)

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

Asked by curation 1 ọ̀sẹ̀ tó kọjá

Last reply by jscher2000 - Support Volunteer 1 wákàtí sẹ́hìn

Recent issue viewing my Shopify site

Hello. In the last few days when I visit my Shopify website, the pricing on my products is not visible. This is only for me, nobody else has this issue. I do not have thi… (kàsi)

Hello. In the last few days when I visit my Shopify website, the pricing on my products is not visible. This is only for me, nobody else has this issue. I do not have this issue on Safari, or on Firefox when I open a private browsing window. It is something to do with Firefox, but I don't want to have to open a private window every time I go to my store. Is there a solution? This has only been happening for the last few days. Thanks

Asked by leslie.day 5 àwọn wákàtí sẹ́hìn

Last reply by zeroknight 3 àwọn wákàtí sẹ́hìn

Firefox messages breaking automation

How can the Firefox message popups be permantly turned off they are modal breaking my automation. Most recent: Welcome back Here's a quick reminder that you can keep y… (kàsi)

How can the Firefox message popups be permantly turned off they are modal breaking my automation.

Most recent:

Welcome back

Here's a quick reminder that you can keep you favorite indie browser just one click away.

Open my links with Firefox

Not now

Asked by JSAutomate Inc 3 àwọn wákàtí sẹ́hìn

Primary pass work

I tried to delete my primary password online, but system would not allow me to do so. I have exhausted all avenues to seek help, but to no avail. Any assistance would … (kàsi)

I tried to delete my primary password online, but system would not allow me to do so. I have exhausted all avenues to seek help, but to no avail. Any assistance would be greatly appreciated. Tmg3842@yahoo.com

Asked by tmg3842 5 àwọn wákàtí sẹ́hìn

Last reply by cor-el 4 àwọn wákàtí sẹ́hìn

downloading a file from an insecure source

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as p… (kàsi)

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as potentially dangerous after the last update. Is there a way to prevent files from this website from being detected as potentially dangerous?

Asked by Konrad Dymczuk 7 àwọn wákàtí sẹ́hìn

Last reply by zeroknight 6 àwọn wákàtí sẹ́hìn

Autofill

I am using the credit card autofill function. I select a card and payment is taken from a different saved card. I have quit and restarted Firefox but still wrong card use… (kàsi)

I am using the credit card autofill function. I select a card and payment is taken from a different saved card. I have quit and restarted Firefox but still wrong card used???

Asked by nick.fulford9 3 àwọn ọjọ́ tó kọjá

Last reply by nick.fulford9 13 àwọn wákàtí sẹ́hìn

  • Ti yanjú

Exception is not respected

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced track… (kàsi)

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced tracking protection off" and "You have granted this website additional permissions". This website uses cookies to recognize my computer and not to require a one time password. However, when I close Firefox despite the fact that the website is on the exception list, cookies are deleted and I have to keep re-entering the one time password. I did turn of the checkbox for deleting cookies when Firefox is closed and now I am no longer asked to enter the OTP after Firefox is closed.

I assume this is a bug. Does anyone else experience similar issues? Is anything I can do about it and be able to use the exception list as intended?

Thanks.

Asked by Sue 1 ọ̀sẹ̀ tó kọjá

Answered by jscher2000 - Support Volunteer 17 àwọn wákàtí sẹ́hìn

What and where is my Security Key and how do I touch it?

Please see the attached image. Firefox believes I have a security key. What is a security key? Where do I find it? Why does Firefox think I have one? And why is the… (kàsi)

Please see the attached image.

Firefox believes I have a security key.

What is a security key? Where do I find it? Why does Firefox think I have one?

And why is there no helpful information to explain this confusing UX?

Asked by kurrent93 2 àwọn ọjọ́ tó kọjá

Last reply by zeroknight 1 ọjọ́ tó kọjá

Disable "Block dangerous downloads" has no effect

Hi, Before Firefox's Version 125.0.1 (64-bit) latest update I could download any file from my safe office environment, behind firewalls, VPN, ... Now despite of uncheckin… (kàsi)

Hi, Before Firefox's Version 125.0.1 (64-bit) latest update I could download any file from my safe office environment, behind firewalls, VPN, ... Now despite of unchecking the "Block dangerous downloads" I'm still unable to download files. I have Windows 10 on my laptop.

Here are the steps: Click on a file, Save "File not downloaded. Potential security risk." Click on the message - Allow download The result is a file with content "HTTP Status 405 – Method Not Allowed".

Please help me to work the downloading again. I am aware of the safety but I want to switch off this feature.

Thanks in advance for help, Tibor

Asked by Tibor Ágoston 1 ọjọ́ tó kọjá

Decryption tool for passwords in Firefox

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software th… (kàsi)

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software that wasn't functioning correctly. Mercifully, I have had Microsoft support working on recovering my data, which has proved a tremendous task. 4 months and counting.


We have now finally managed to recover my passwords for my browsers, but they are encrypted. Microsoft Support have therefore asked if Mozilla do a decryption tool as they cannot open the file without it being decrypted first. If I was using Microsoft Edge, they would have been able to assist as that is a Microsoft product, but as Firefox is a third party application, they've asked for assistance. By the way, these are NOT scammers or hackers 'helping' me, but Microsoft support and I get everything emailed about our support etc.

Thanks in advance.

Asked by darrenallen73 1 oṣù sẹ́hìn

Last reply by darrenallen73 2 àwọn ọjọ́ tó kọjá

  • Ti yanjú

cannot enable payment methid auto-fill in Firefox

hello, I've been trying to follow Firefox's official guide in the docs and ready 3rd party articles in order to enable payment method auto-fill in Firefox. however, this … (kàsi)

hello, I've been trying to follow Firefox's official guide in the docs and ready 3rd party articles in order to enable payment method auto-fill in Firefox. however, this section seems to be missing from my settings page.

under Privacy and Security, I cannot find anything to do with saved payment methods or the checkbox to enable payment method auto-fill.

how can I resolve it?

Asked by YOTAM GUTTMAN 3 àwọn ọjọ́ tó kọjá

Answered by TyDraniu 3 àwọn ọjọ́ tó kọjá

In Windows 11, why is Firefox saving my IDs but not my passwords?

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstal… (kàsi)

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstalled Firefox. I have version 123.0.1. I imported my FF bookmarks after exporting them from another computer. Now, FF remembers my IDs but not my passwords. When I log in to a website, FF offers to save my password and when I click yes it pops up a bubble saying "Password saved!" However, next time I go to that website, although it remembers my ID, it does not recall my (supposedly saved) password. In this support site, I see most users with this problem say FF will not remember either their IDs or passwords, whereas FF remembers my IDs, so my problem may be different. In FF help, I see that another password manager could be keeping FF from saving passwords. To the best of my knowledge I have never used another password manager. What is keeping FF from saving my passwords, while remembering my IDs? Is there a Windows Registry setting or a FF About:Configuration setting I need to change? Is re-installing FF a last ditch option?

Asked by wmblaney 1 oṣù sẹ́hìn

Last reply by wmblaney 3 àwọn ọjọ́ tó kọjá

  • Ti yanjú

Security Concerns: Saved forms (across VMs) and password (after clearing all history).

v155.9.1esr Debian 12 I'm testing different Debian 12 on multiple VMs, it came to my surprise to see that my VPN hash I used on a website the day before was saved by Fir… (kàsi)

v155.9.1esr Debian 12

I'm testing different Debian 12 on multiple VMs, it came to my surprise to see that my VPN hash I used on a website the day before was saved by Firefox on the new VM.

The Sync was on but then which one saved my form (hash)?

  1. Numbered list item Logins & Passwords ? note: The hash was not a login but a form. If Firefox saves all the form, you should explicitly rename Logins by any forms/inputs.
  2. Numbered list item History? note: I hope this is only URLs.

If Firefox is savings "forms" (input fields) not just "logins" then it should be explicitly written. Is it an expected behavior?

Asked by debvmtesting 4 àwọn ọjọ́ tó kọjá

Answered by cor-el 4 àwọn ọjọ́ tó kọjá

Wyłączenie blokady reklam

Dzień dobry, W mojej przeglądarce chciałabym skorzystać z czatu GPT, ale pojawia się komunikat, że żeby skorzystać muszę wyłączyć blokadę reklam. Szukałam takiego czegoś … (kàsi)

Dzień dobry, W mojej przeglądarce chciałabym skorzystać z czatu GPT, ale pojawia się komunikat, że żeby skorzystać muszę wyłączyć blokadę reklam. Szukałam takiego czegoś w ustawieniach i firefox support, ale nie znalazłam nic co by pomogło w wyłączeniu blokady reklam. Czy mógłby mi ktoś pomóc i pokierować jak mogłabym wyłączyć blokadę reklam? Jeśli tak, byłabym wdzięczna.

Proszę o szybką odpowiedź

Pozdrawiam Lena Cieślak

Asked by Lena Cieślak 4 àwọn ọjọ́ tó kọjá

Last reply by cor-el 4 àwọn ọjọ́ tó kọjá

Firefox no longer warns about vulnerable passwords?

On the page listing passwords, it was possible to sort them by "Alerts". In settings, there is an option to enable checking the vulnerable passwords: https://support.moz… (kàsi)

On the page listing passwords, it was possible to sort them by "Alerts".

In settings, there is an option to enable checking the vulnerable passwords: https://support.mozilla.org/en-US/kb/firefox-password-manager-alerts-breached-websites

On my other laptop using Firefox v121, the alerts are properly displayed. But on my second laptop using Firefox v124, the alerts are gone. I can't sort password by "Alerts", the option isn't there. Both laptops share the same Firefox account and have password synchronized between each other.

Obviously, I ticked the "Show alerts about passwords for breached websites" box in the settings but it looks like it does not nothing. I also checked in "about:config" and everything seems good.

Is this feature gone?

Asked by ADGB 4 àwọn ọjọ́ tó kọjá