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No Audio on firefox browser only

Audio on my PC works except on the firefox browser. The browser is not muted, I've checked the volume mixer, i've reinstalled firefox, but nothing seems to work. This jus… (kàsi)

Audio on my PC works except on the firefox browser. The browser is not muted, I've checked the volume mixer, i've reinstalled firefox, but nothing seems to work. This just started occurring a couple days ago. When I restart the pc, i will get audio from firefox for a couple seconds then audio stops.

Asked by justin.c 10 àwọn oṣù sẹ́hìn

Answered by justin.c 10 àwọn oṣù sẹ́hìn

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problems after cleared cookies & cached

I got an error message when playing a movie that said clear cookies & cache so I did that. The movie played after I did that. Now today I opened a weather link and wh… (kàsi)

I got an error message when playing a movie that said clear cookies & cache so I did that. The movie played after I did that. Now today I opened a weather link and when I clicked on precipitation it didn't work. I clicked on a One Tab link to youtube and it opened youtube home page, not the specific link with all my history and feed lost. And some youtube videos would not play. I tried to open my Outlook email from one tab, but I just got outlook and had to re-sign in. And then I could not open an email. I had to switch to chrome to open the email. I tried to use trouble shoot safe mode. I was able to play a youtube video, but my extensions were then unavailable in safe mode, so no one tab. I am 75 and not very computer proficient, and I am afraid I will make things worse because I cannot predict the outcome of the steps offered. Mozilla/Firefox updates automatically, so I have the latest version of that and I have macOS Catilina version 10.15.5 Is there anyway to undo this mess? I need help at the most basic possible level. Can the clear cookies & cache be undone? Is my youtube history & feed able to be restored some how? Help please!!!

Asked by corinnesmom 10 àwọn oṣù sẹ́hìn

Last reply by gaylordbales624 6 àwọn oṣù sẹ́hìn

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No decoder found for audio/mpeg

System: MacOS 13.5 Hardware: Apple M1 Max Firefox version: 116.0.1 about:support / Media Audio Backend: audiounit-rust Codec Support Information: Codec Name Software Deco… (kàsi)

System: MacOS 13.5 Hardware: Apple M1 Max Firefox version: 116.0.1 about:support / Media Audio Backend: audiounit-rust Codec Support Information: Codec Name Software Decoding Hardware Decoding H264 Supported Unsupported AAC Supported Unsupported Opus Supported Unsupported Vorbis Supported Unsupported Wave Supported Unsupported


Having a problem with an mp3 content on all sites. In console I can see error: Error Code: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) Details: Error no decoder found for audio/mpeg

The same error shows when starting firefox from terminal: [Child 1234, MediaDecoderStateMachine #1] WARNING: Decoder=11dddc400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - Error no decoder found for audio/mpeg: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachineBase.cpp:166

It seems like not a system problem, because I can open and listen an mp3 files in quicktime. And chrome browser also not having any problems playing an mp3 content.

Firefox installed with dmg downloaded from site, but also tried install with brew - same result. The problem occurs in incognito mode too.

Asked by crazytushkan 10 àwọn oṣù sẹ́hìn

Answered by jscher2000 - Support Volunteer 10 àwọn oṣù sẹ́hìn

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Identify extension using 800MB of data in profile/default/storage.

A folder in profile/default/storage with the name 'moz-extension+++d215ed11-a9b2-4927-bd1f-9755184bbe53' is using up 800MB of data on my install and is continuously addin… (kàsi)

A folder in profile/default/storage with the name 'moz-extension+++d215ed11-a9b2-4927-bd1f-9755184bbe53' is using up 800MB of data on my install and is continuously adding more data.

The above string (ending 'bbe53') does not match with any extension on the about:support troubleshooting info page.

How do I find out which extension is storage data in this folder?

Asked by Ciaopescao 10 àwọn oṣù sẹ́hìn

Last reply by Ciaopescao 10 àwọn oṣù sẹ́hìn

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Calendar in Gmail

Hello everyone. The calendar add on at the side of my Gmail account does not open after the latest Firefox update (116.0.1), but it does work in troubleshoot mode. Could … (kàsi)

Hello everyone. The calendar add on at the side of my Gmail account does not open after the latest Firefox update (116.0.1), but it does work in troubleshoot mode. Could you please advise? Thank you.

Asked by Nikola on Firefox 10 àwọn oṣù sẹ́hìn

Answered by Paul 10 àwọn oṣù sẹ́hìn

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Cannot use firefox when vpn is on

When I use a vpn with firefox (not the firefox vpn), I cannot open normally blocked websites such as twitter or youtube, and instead they open in a sort of half-loaded st… (kàsi)

When I use a vpn with firefox (not the firefox vpn), I cannot open normally blocked websites such as twitter or youtube, and instead they open in a sort of half-loaded state (see image). I don't face this problem with other browsers. I have tried deleting and reinstalling firefox, but it doesn't seem to work. Can anyone help out?

Asked by formod 10 àwọn oṣù sẹ́hìn

Answered by Paul 10 àwọn oṣù sẹ́hìn

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"Enter" don't execute search in Firefox

Today 05-08-2023 when useing Firefox, im no longer able to use enter key to execute a simple google search. But it works fine on Edge. I don't want to be forced to switch… (kàsi)

Today 05-08-2023 when useing Firefox, im no longer able to use enter key to execute a simple google search. But it works fine on Edge. I don't want to be forced to switch to Edge, how to i fix it?? it just happened randomly. More precisely it's the center of screen search-bar that don't work. I can still use the standard (top) search-bar

I have already tried to update it, close it, nothing works. And i would really like to not lose all my settings by uninstalling it.

Asked by jesperbobbel 10 àwọn oṣù sẹ́hìn

Answered by valentinesire 10 àwọn oṣù sẹ́hìn

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Password protected PDFs not viewable

Same issue as reported in https://support.mozilla.org/en-US/questions/1389882 However, since that has been archived with no solution, starting a new post. Any fix or wor… (kàsi)

Same issue as reported in https://support.mozilla.org/en-US/questions/1389882 However, since that has been archived with no solution, starting a new post.

Any fix or workaround? Went back to using other browsers for a while, came back and can see it is still an issue where you can't view any password protected PDFs over on https://outlook.office.com/mail/

Asked by Cobra 10 àwọn oṣù sẹ́hìn

Last reply by Cobra 9 àwọn oṣù sẹ́hìn

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all my bookmarks, settings have disappeared

Firefox 115.3 kept crashing on opening. I tried Safe Mode, but that also just crashed straight away. I'm not aware of any changes that have been made that might trigger t… (kàsi)

Firefox 115.3 kept crashing on opening. I tried Safe Mode, but that also just crashed straight away. I'm not aware of any changes that have been made that might trigger this. I've not changed any settings, or Add-Ons, or anything like that.

Even though I was supposed to be getting the latest updates, I was not informed of 116. So I have now downloaded and installed 116, and everything has disappeared. Bookmarks and settings, all gone.

I know they still exist, cos I can see them in Firefox 112 on my laptop. But on my desktop, it's like a virgin installation.

Help!!!!! Thanks for reading.

[Mac OS 13.0 Ventura]

Asked by Atom7 10 àwọn oṣù sẹ́hìn

Last reply by jscher2000 - Support Volunteer 9 àwọn oṣù sẹ́hìn

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typing does not match keyboard

typing does not match keyboard When I type a character I get a sequence of qwerty keyboard symbols from hitting the same character. for example when hitting "a" I get the… (kàsi)

typing does not match keyboard When I type a character I get a sequence of qwerty keyboard symbols from hitting the same character. for example when hitting "a" I get the following (I must cut and paste to get my typing in this support page. 34567890-=qwertyuiop[]asdfghjkl;'`\zxcvbnm,./-+\123456789

Asked by Mike's DB 10 àwọn oṣù sẹ́hìn

Answered by Paul 10 àwọn oṣù sẹ́hìn

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Anoying Full screen warning message.

I've opened a video in Full-Screen on my 2nd Display. I know it's in Full-Screen. I am watching this in Full-Screen on my 2nd Display. I do stuff on my 1st Display and i … (kàsi)

I've opened a video in Full-Screen on my 2nd Display. I know it's in Full-Screen. I am watching this in Full-Screen on my 2nd Display. I do stuff on my 1st Display and i am watching a video on my 2nd Display in Full-Screen at the same time. When i switch back to 2nd Display (click with my mouse on the video which is running in Full Screen), a warning message will pop up that i am watching a video in Full-Screen. YOU DON'T SAY!

I made changes in my config full-screen-api.warning.timeout = 0 full-screen-api.warning.delay = 0 full-screen-api.transition.timeout = 0 full-screen-api.transition-duration.leave = 0 full-screen-api.transition-duration.enter = 0

It's working until i leave my mouse pointer on my 1st display and click on the Full-Screen video on my 2nd display with the Full-Screen video which is running in Full-Screen on my 2nd display in Full-Screen because wanted in Full-Screen on my 2nd display.

If you answer is cause of security reasons, i saw this JOKE Phishing attack example on https://feross.org/html5-fullscreen-api-attack/ So explain me why "full-screen-api.mouse-event-allow-left-button-only" is set to True?

I know many People are mentally challenged but do not punish us. So tell me how can i remove this Full screen Message warning entirely.

Thank you.

Asked by alex305 10 àwọn oṣù sẹ́hìn

Last reply by zeroknight 10 àwọn oṣù sẹ́hìn

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Wont load Death Records

West Virginia has a website to download old death certificates, but they wont load. There's nothing but a blank page. I'm not positive that it's a Firefox problem, as a … (kàsi)

West Virginia has a website to download old death certificates, but they wont load. There's nothing but a blank page. I'm not positive that it's a Firefox problem, as a friend of mine who uses IE cant load them either, however, she CAN load them on her Tablet. As a historian, I really need to get these records for my research, so I was wondering if someone could go to the site and see of the records appear for them to be downloaded. This is a direct link to one of the records:

link text

While this is the main page were you enter the name you are looking for: link text

If you discover anything, please let me know. Thanks!

Asked by wvsky 10 àwọn oṣù sẹ́hìn

Answered by wvsky 10 àwọn oṣù sẹ́hìn

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google.com won't load

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and… (kàsi)

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and AVG Anti-Tracking. The version is the latest version 116.0.1

Asked by anthonyjshaffer917 10 àwọn oṣù sẹ́hìn

Answered by anthonyjshaffer917 10 àwọn oṣù sẹ́hìn

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Cannot access my bookmarks in downloaded app but it is fully accessible in the external location

My Mac (desktop) crashed and after that, my bookmarks disappeared. I redownloaded Firefox and logged in, but I could not find my bookmarks. So I tried to rebuild my boo… (kàsi)

My Mac (desktop) crashed and after that, my bookmarks disappeared. I redownloaded Firefox and logged in, but I could not find my bookmarks. So I tried to rebuild my bookmark toolbar but realized all the websites were already bookmarked (each bookmark star was blue).

Just to experiment, I opened Firefox from the external location (that is used for external hard drives, etc.) WITHOUT DOWNLOADING to the Applications on my Mac. Then I could fully see my bookmarks.

This is good but I have to open Firefox on the external location every time I restart my Mac or change the user.

How can I access my bookmarks in the downloaded Firefox as normal?

Thank you for your help!

Asked by akikok99 10 àwọn oṣù sẹ́hìn

Answered by jscher2000 - Support Volunteer 10 àwọn oṣù sẹ́hìn

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smooth scroll comes back in firefox 116 productivity-

not talking about settings smooth scroll. I have it disabled. but with the new update when clicking in the scrollbar, it has smooth animation and scrolls 10 times slower.… (kàsi)

not talking about settings smooth scroll. I have it disabled. but with the new update when clicking in the scrollbar, it has smooth animation and scrolls 10 times slower. fix it.

Asked by susmoys 10 àwọn oṣù sẹ́hìn

Last reply by zeroknight 10 àwọn oṣù sẹ́hìn

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Weird navigation behaviour for angular app

I am developing an Angular App which uses a web-socket for backend communication. Interestingly, whenever I open the app in firefox (localhost:4200) the navigation bar b… (kàsi)

I am developing an Angular App which uses a web-socket for backend communication. Interestingly, whenever I open the app in firefox (localhost:4200) the navigation bar breaks. I can't change the URL manually anymore, but every time I submit a changed URL it first redirects to the specified page but then immediately overwrites the navigation with the previous URL.

Example:

  1. Call http://localhost:4200/
  2. Sometimes the first additional navigation works, but afterwards all manual changes using the address bar will result in the behavior shown in the below image.

Steps I have taken to narrow down the error cause:

  • I ruled out a device specific issue, since the problem occurs on both my machines.
  • It is specific to firefox, since both edge and chrome work perfectly fine
  • I don't think it is related to the angular router and the way I use it, since it would be quite weird that a website could force a user to stay on it.
  • It is not related to the Angular CLI since the error also occurs when I deploy the angular with nginx.

I haven't found any hints on what might cause this behavior or even how to debug the network traffic further to maybe see what is causing the navigation override.

Asked by Grimaldus12 10 àwọn oṣù sẹ́hìn

Answered by Grimaldus12 10 àwọn oṣù sẹ́hìn