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I can't get VPN to sign me in after new password & new recovery key, the app itself still fails to log me in?

For some reason, I am locked out of signing in to Mozilla VPN. I have twice changed my password & recovery key, & then been returned to the app to login & it… (kàsi)

For some reason, I am locked out of signing in to Mozilla VPN. I have twice changed my password & recovery key, & then been returned to the app to login & it has failed to do so?

Open 2

I followed the the instructions to sign in, and I get all these confusing & unending instructions that take me nowhere?

I followed the instructions to access Mozilla Firefox and nothing happened. Then there are unlimited instructions that lead me nowhere? It used to be so simple. That was… (kàsi)

I followed the instructions to access Mozilla Firefox and nothing happened. Then there are unlimited instructions that lead me nowhere? It used to be so simple. That was the original Microsoft approach for new users.

Open 1 9

I can't log into my account to sync because the email address associated with the account is no longer accessible. How can I overcome this hurdle?

How can I log in to my firefox account to sync on my new PC if I can't verify the email address associated with my account? I no longer have access to that email because… (kàsi)

How can I log in to my firefox account to sync on my new PC if I can't verify the email address associated with my account? I no longer have access to that email because my employer phased it out.

Open 1 9

I can’t verify my account because the verification link you sent my me is broken

Many verification emails have been sent. None of the links work. It’s also next to impossible to find a way to reach you so my account doesn’t get deleted. Smh…….. … (kàsi)

Many verification emails have been sent. None of the links work. It’s also next to impossible to find a way to reach you so my account doesn’t get deleted. Smh……..

Open 4 137

I cannot log in to my Firefox account.

Hello, I cannot log in to my Firefox account. I have tried entering my email address and password, but I am unable to sign in. I also tried resetting my password, but the… (kàsi)

Hello,

I cannot log in to my Firefox account. I have tried entering my email address and password, but I am unable to sign in. I also tried resetting my password, but the problem still exists.

Please help me recover access to my account.

Thank you.

Open 2 63

How can I get an unlock code, Mozilla has locked my account?

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why wou… (kàsi)

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

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