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Touchscreen stops scrolling and zooms instead, touch can no-longer activate tabs or other widgets when this happens

On my steam deck, from time to time, the firefox's touchscreen support seems to switch modes. The symptoms are: - Instead of scrolling, one-finger touch-and-drag now zoom… (kàsi)

On my steam deck, from time to time, the firefox's touchscreen support seems to switch modes.

The symptoms are:

- Instead of scrolling, one-finger touch-and-drag now zooms in and out (depending on direction)
- The touchscreen no longer lets me select or close tabs, or focus or click in-page widgets
- This mode-switch is restricted to the firefox window in which it happens
  - Moving the tab to a new window results in the new window working fine
  - Other existing windows are unaffected (although they may later experience a touch mode switch  event)

I have yet to determine what triggers this switch, nor can I figure out how to undo it.

Asked by ersatzmaus 1 oṣù sẹ́hìn

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WEBSITES NOT LOADING UNTIL I DISABLE AD BLOCKER

SEVERAL SITES THAT I USE ARE NOT LOADING CORRECTLY WITH MY CURRENT AD BLOCKER. WHEN I DISABLE THE AD BLOCKER THE SITES LOAD NORMALLY. I AM NOW USING A DIFFERENT BROWSER … (kàsi)

SEVERAL SITES THAT I USE ARE NOT LOADING CORRECTLY WITH MY CURRENT AD BLOCKER. WHEN I DISABLE THE AD BLOCKER THE SITES LOAD NORMALLY. I AM NOW USING A DIFFERENT BROWSER UNTIL A SOLUTION IS FOUND.

Asked by Marcelle McMIllen 8 àwọn oṣù sẹ́hìn

Last reply by Denys 3 àwọn oṣù sẹ́hìn

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comments not showing

When I try to load "Comments" I get this message: Failed loading comments! Please try again... Trying again doesn't help. This is a fairly recent problem Thanks for your … (kàsi)

When I try to load "Comments" I get this message:

Failed loading comments! Please try again...

Trying again doesn't help.

This is a fairly recent problem

Thanks for your help.

Asked by rsi79 8 àwọn oṣù sẹ́hìn

Last reply by jscher2000 - Support Volunteer 3 àwọn oṣù sẹ́hìn

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Unable to Use Microphone in Google Meet Despite Permissions – Works Fine in Chrome

Hello, I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specif… (kàsi)

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.

Asked by shreekarab5 8 àwọn oṣù sẹ́hìn

Last reply by ch-and-accounts.firefox.com 3 àwọn oṣù sẹ́hìn

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Translation feature not working

Translation feature is not working here: https://yoyaku.ariake-ferry.com/ReservationSelectDay.aspx Even though it is working perfectly fine on their homepage. Hopefully M… (kàsi)

Translation feature is not working here: https://yoyaku.ariake-ferry.com/ReservationSelectDay.aspx

Even though it is working perfectly fine on their homepage. Hopefully Mozilla can fix this.

In the mean time: how can I *force* the translation feature to appear?

Asked by thany 8 àwọn oṣù sẹ́hìn

Last reply by Agent virtuel 6 àwọn oṣù sẹ́hìn

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I cannot access legitmate websites

I tried to reach the following adress: https://www.itu.int/harmful-interference-to-rnss/ and I received this message on my browser: 400 Bad Request -Request Header Or Co… (kàsi)

I tried to reach the following adress: https://www.itu.int/harmful-interference-to-rnss/ and I received this message on my browser: 400 Bad Request -Request Header Or Cookie Too Large

When I tried from a different browser it was accessible.

Asked by akakkouras1 6 àwọn oṣù sẹ́hìn

Last reply by jonzn4SUSE 6 àwọn oṣù sẹ́hìn

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Lost of access to the email of my old mozilla accounts and i have lots of saved informations on there.

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymor… (kàsi)

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymore is there a way that my info can be synced to a new one. Thanks

Asked by Linda Mueller 6 àwọn oṣù sẹ́hìn

Last reply by George Kitsoukakis 6 àwọn oṣù sẹ́hìn

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Firefox app

McFee is trying to sell us computer protection. We have had Firefox for several years. I am now getting an alert to Turn On Firefox. How would it get turned off, and how … (kàsi)

McFee is trying to sell us computer protection. We have had Firefox for several years. I am now getting an alert to Turn On Firefox. How would it get turned off, and how do I turn it on without going through Mozilla's selling site?

Asked by beiannorma 6 àwọn oṣù sẹ́hìn

Last reply by jscher2000 - Support Volunteer 6 àwọn oṣù sẹ́hìn

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Remove/disable Alt+Number for changing tabs

All of a sudden Firefox started to use alt+number (e.g. alt+3) to switch to that tab (i.e. tab 3 in my example). Why? How do I disable this? It prevents me from typing an… (kàsi)

All of a sudden Firefox started to use alt+number (e.g. alt+3) to switch to that tab (i.e. tab 3 in my example).

Why? How do I disable this? It prevents me from typing any of the special characters that are located on alt + any number key. E.g. I can type the at-sign, not the dollar, or any such character which requires the alt-modifier and a number.

Asked by Ivar Johannes Eirikson 8 àwọn oṣù sẹ́hìn

Last reply by Ivar Johannes Eirikson 7 àwọn oṣù sẹ́hìn

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Mozilla Monitor problem

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign u… (kàsi)

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign up for Premium again. Please help.

Asked by Sandra 8 àwọn oṣù sẹ́hìn

Last reply by brian.grapilon 7 àwọn oṣù sẹ́hìn

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Connection Issues

8 out of 10 times that i try to connect to the following site: https://www.tax.ny.gov/online/ I get the following error message: Secure Connection Failed An error occurre… (kàsi)

8 out of 10 times that i try to connect to the following site:

https://www.tax.ny.gov/online/

I get the following error message:

Secure Connection Failed

An error occurred during a connection to otc.tax.ny.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Now and then, I'm able to log in successfully. lately though, I'm having trouble logging in using Firefox browser.

This is becoming very frustrating. What could be the issue? What do i need to do to resolve the problem?

Asked by luzlight 7 àwọn oṣù sẹ́hìn

Last reply by jonzn4SUSE 7 àwọn oṣù sẹ́hìn

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Firefox main process repeatedly consume large amount of memory

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly Even I restart Firefox and do nothing, it will start doing this agai… (kàsi)

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

Asked by nununene 8 àwọn oṣù sẹ́hìn

Answered by TyDraniu 8 àwọn oṣù sẹ́hìn

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Address bar in Firefox 140 doesn't let me select search engines using up and down arrows

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows.… (kàsi)

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows. I would just type the search term in the address bar and then tap the down key a couple of times before pressing enter if I wanted to use a different search engine.

The new address bar no longer seems to offer this option. I see I can still select alternative search engines using the mouse, but pressing the down key no longer lets me select them.

Is it possible to re-enable this way of quickly switching between search engines using the keyboard?

Asked by askandanswer 8 àwọn oṣù sẹ́hìn

Answered by jscher2000 - Support Volunteer 8 àwọn oṣù sẹ́hìn

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Old Firefox data folder

Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delet… (kàsi)

Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delete, uninstalling FF but am still stuck with it and my network settings are wrecked so I can't re-establish connection to the internet on that machine. Anyone with any suggestions as to how I get rid of the 'Old Firtefox data' folder ? Many thanks...

Asked by stevenpotts 8 àwọn oṣù sẹ́hìn

Last reply by jscher2000 - Support Volunteer 7 àwọn oṣù sẹ́hìn