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Tab crashes

Locking this thread, please continue here: [/questions/1447949] Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even thoug… (kàsi)

Locking this thread, please continue here: [/questions/1447949]
Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in the settings, it doesn't work. When I look for crash report logs, it shows that I have not sent any crash reports.I've tried many methods to view the crash report, but it just shows that there are none. I only found this information related to crash reports in the installation files.(you can see it in the picture),hope someone can answer this question, thank you very much.😭

Asked by 1484759273 6 àwọn wákàtí sẹ́hìn

Firefox is very slow after reinstall - tried all troubleshooting

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform … (kàsi)

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform 126.0 XUL Runner is not compatible. I could not access Firefox, Google, or the internet. I uninstalled Firefox and reinstalled, but after that, everything runs very slow. Each time I go into a website, it can take up to over a minute to pull up! I checked all the trouble shooting forums in Mozilla and tried just about everything. I went into About:profiles and created a new profile. It it did not make any difference. I also did a Firefox refresh. Did not help any. I went back the profile I had before the XUL error because my bookmarks were there. Still slow. I cleaned out the cache, in both Firefox and my Windows 10. made no difference. I only have two extensions in Firefox. I don't know what else I can do to fix this. Also, my drivers and other software are automatically updated by Windows. My HP is only 2 years old as well. Everything was fine in Firefox until that XUL error message popped up and I had to uninstall and reinstall. That is when everything became agonizingly slow!

Asked by history1962 2 àwọn wákàtí sẹ́hìn

SLanted and Square dots

I have pictures that are slanted. Chrome, and Safari don't do this, so I know it is something with Firefox. Every once and awhile Firefox also has little square dots that… (kàsi)

I have pictures that are slanted. Chrome, and Safari don't do this, so I know it is something with Firefox. Every once and awhile Firefox also has little square dots that appear s’ for ‘Firefox’

Asked by eehibew 17 àwọn ìṣẹjú ṣẹ́hìn

userchrome.css

Trying to recover from a hard drive crash. Had to buy a new desktop with Windows 11 Pro (looking to be a bad move). I downloaded/updated to Firefox 126.0 (maybe also look… (kàsi)

Trying to recover from a hard drive crash. Had to buy a new desktop with Windows 11 Pro (looking to be a bad move). I downloaded/updated to Firefox 126.0 (maybe also looking to be a bad move).

Have my last "working" userChrome file (it took me weeks to perfect this to my needs).

I am looking for: C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

but there is no "AppData" folder. And there is no existing userChrome.css file, anywhere!

Is the functionality I am looking for a thing of the past?

Is Firefox not completely supported by Windows 11?

If so, what is the last version of Firefox that will still support userChrome.css?

Asked by AIVAS 3 àwọn ọjọ́ tó kọjá

Last reply by AIVAS 31 àwọn ìṣẹjú ṣẹ́hìn

passwords gone

I started with Firefox on android, when i finally got a pc i decided to sync my data. This resulted in the loss of all but 1 of my passwords and Ive spent 5+hours trying … (kàsi)

I started with Firefox on android, when i finally got a pc i decided to sync my data. This resulted in the loss of all but 1 of my passwords and Ive spent 5+hours trying to get them back. And i idk if i can. But with the help of this extension (https://addons.mozilla.org/en-US/firefox/addon/about-sync/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search) about-sync i can see the logs of them being deleted(where pics are from). Why cant i just revert this or have instances to revert back to?

Asked by Roger Hanley 42 àwọn ìṣẹjú ṣẹ́hìn

Errors in Sending Email

Greetings: Here is an error message that is now so common that I can no longer send email to any account. Also, I have not been able to send email to any gmail account … (kàsi)

Greetings: Here is an error message that is now so common that I can no longer send email to any account. Also, I have not been able to send email to any gmail account for last year or two. Please help. Error Message:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <MattMcKeegan_PLS@proton.me>... Relaying denied: You must check for new mail before sending mail.. Please check the message recipient "MattMcKeegan_PLS@proton.me" and try again."

Thanks. Matt.

Asked by Matt McKeegan 1 ọjọ́ tó kọjá

Last reply by Googlethunderbird 2 àwọn wákàtí sẹ́hìn

Tbird hangs "Downloading Message 1 of ..."

Since starting my Win 10 Pro computer today, Thunderbird 115.4.2 (64-bit) has been "dead in the water". When it's launched, it posts the customary "Downloading Message … (kàsi)

Since starting my Win 10 Pro computer today, Thunderbird 115.4.2 (64-bit) has been "dead in the water". When it's launched, it posts the customary "Downloading Message 1 of [N]" status report, but then hangs right there, takes 3 or 4 minutes even to (re-)populate the tabs and panes that had been open, doesn't get past the alleged first new msg even in 15 or 20 minutes. When it does populate the Inbox pane, it shows no messages newer than last night just before shutdown. Very sluggish response to cursor, too: for ex. 30 seconds from clicking on a msg title in the Inbox pane to displaying that msg, even longer to bring up Help/About (with "Not Responding" shown in its title bar.)

  I get my mail through gmail's IMAP server but prefer to use Tbird's interface . Thinking there might be something evil about the first msg that was waiting to be downloaded, I used gmail's web interface to review everything new since last night, deleted several msgs that had attachments, then started Tbird again.  No change.  Can't even get Tbird into the "Work offline" state because it attempts download-of-new-msgs immediately after being started.
  The only consistently effective way I have found to STOP the hung Tbird is through (Classic) Task Manager's "Processes" list, which usually shows five or six "thunderbird.exe" instances.  After selecting whichever has the largest memory allocation I click on "End Process."
  This all "feels like" a bollixed internal state.  Does Tbird store internal-state information in its own file, or is it buried in the Registry?   If I attempt restoration from a backup, which files are needed; or is that unwise?
 I see there is a mid-April update available to 115.10; would installing it reset current messed-up internal state, or will that already messy situation prevent the update?   Is there any risk of losing my Inbox, Sent, etc contents?

Thanks!!!

Asked by IrvT 23 àwọn wákàtí sẹ́hìn

Last reply by IrvT 1 wákàtí sẹ́hìn

eBay pages won’t load and keeps redirecting to home page

Before the update on April 29 I had no issues with my eBay account on Firefox. Now I am unable to get the pages to work properly. I cannot list any items for sale nor can… (kàsi)

Before the update on April 29 I had no issues with my eBay account on Firefox. Now I am unable to get the pages to work properly. I cannot list any items for sale nor can I change any of my items in my store. Nothing saves and then redirects me to the homepage. eBay is one of my trusted seitz so I have no idea what’s causing this. It’s not eBay because my other accounts work fine on Chrome and on Safari. It happened exactly when the last update happened. And the only way that I can actually get back to the original site is to clear all my cookies and log out and start all over again, only to have the same issues over and over. I don’t know who to contact. I’m losing money in my Business every day because of this so I’m going to have to change my browser unfortunately if I don’t get a solution as soon as possible. Thanks for anyone who can help appreciate it.

Asked by shaunmarieschaffer 1 ọ̀sẹ̀ tó kọjá

Last reply by shaunmarieschaffer 1 wákàtí sẹ́hìn

Popups

I must utilize a radiology based website application that works best in Firefox. I utilize 3 monitors on my system and have Firefox browser working on Monitor #3. Unfortu… (kàsi)

I must utilize a radiology based website application that works best in Firefox. I utilize 3 monitors on my system and have Firefox browser working on Monitor #3. Unfortunately Firefox opens the popup windows in Monitor #1. I cannot find a setting anywhere that would force it to open the popups on the monitor that is running the Firefox browser. I do not have this issue with Microsoft Edge, Google Chrome just this browser. I only use Firefox for this application because of this. However, I must use it 4-5 hours a day and this is extremely annoying. Is there any way to fix this issue? In today's technology and the fact that most of us use multiple monitors, I would think this browser would be up-to-date in its options and ability to handle this. Any help would be greatly appreciated.

Asked by sunquestdanes 1 wákàtí sẹ́hìn

Add shortcut button disappeared

I added my own shortcuts and deleted all the preset ones (Wikipedia, Twitter, Amazon etc). On deleting the last one of the default ones, the 'Add a shortcut' button has c… (kàsi)

I added my own shortcuts and deleted all the preset ones (Wikipedia, Twitter, Amazon etc). On deleting the last one of the default ones, the 'Add a shortcut' button has completely disappeared. Is there another way to create a shortcut?

Asked by Barbara D. 1 wákàtí sẹ́hìn

Last reply by Barbara D. 1 wákàtí sẹ́hìn

downloading bios

Hi when i have to download my bios updates i am being forced to use misrosoft edge or chrome none of which i use , so the question is can i use firefox safely thanks . Le… (kàsi)

Hi when i have to download my bios updates i am being forced to use misrosoft edge or chrome none of which i use , so the question is can i use firefox safely thanks . Lee

Asked by lee 1 ọjọ́ tó kọjá

Last reply by lee 1 wákàtí sẹ́hìn

My passwords are getting removed one by one... Why?

Sadly, I am now forced to leave firefox. My passwords are getting "forgotten" more and more each day. Did i get hacked? Few passwords like proton mail I don't actually ha… (kàsi)

Sadly, I am now forced to leave firefox. My passwords are getting "forgotten" more and more each day. Did i get hacked? Few passwords like proton mail I don't actually have anywhere else. Auto-Backup of firefox seems to be of the same day as the original??? So it loses the data then saves it twice? who designed this? I'm angry, not at firefox/mozilla. angry at myself for putting my trust in the first place. Chromium doesn't sync so it leaves me with chrome FFS. Does someone has a magic wand to recover the lost data? login.json is same day as original so not an option.

Asked by romanash 2 àwọn wákàtí sẹ́hìn

Firefox isn't opening windows on Mac

Tēnā koutou (Hello everyone), I deleted Firefox to re-install it after playing with profiles and that not working how I wanted it to (yet). I uninstalled the app from th… (kàsi)

Tēnā koutou (Hello everyone),

I deleted Firefox to re-install it after playing with profiles and that not working how I wanted it to (yet). I uninstalled the app from the applications and the library on my Mac and reinstalled Firefox. Now when I open Firefox it says that it's up and running but no windows actually open up for me. I have uninstalled and reinstalled it again and it still won't open windows. I have to force quit Firefox as nothing shows up in my top tool bar to even show Firefox as open.

How can I get Firefox to actually install and be functioning on my computer again?

Running (as of an hour ago) macOS 14.5 (was using previous up to date OS when I installed Firefox again.

TIA

Asked by dracoXK 2 àwọn wákàtí sẹ́hìn

Lost all data

Had all my emails stored locally. Accidentally uninstalled Thunderbird. Reinstalled. Unable to Import my old settings from my "profile". Error message says "Unexpected… (kàsi)

Had all my emails stored locally. Accidentally uninstalled Thunderbird. Reinstalled. Unable to Import my old settings from my "profile". Error message says "Unexpected error" Was able to import configuration alone, but it was all wrong. Can't set up my gmail account. Error message "Malformed server" Please help

Asked by nightrad 1 ọ̀sẹ̀ tó kọjá

Last reply by david 2 àwọn wákàtí sẹ́hìn

The "Triage Manager" for Mozilla Refuses to assign anyone to a seven year old open problem

I need to go over the head of the Mozilla Triage manager who has left https://bugzilla.mozilla.org/show_bug.cgi?id=1406865 open without a resolution for **seven years**. … (kàsi)

I need to go over the head of the Mozilla Triage manager who has left https://bugzilla.mozilla.org/show_bug.cgi?id=1406865 open without a resolution for **seven years**. How do I do that? This is a bug reported in Firefox 57 and **still** not fixed in Firefox 125. I cannot find any support category anywhere in the Mozilla website that covers appealing a decision by one of their employees. The last comment from this uncooperative indivisual is "But given we support it on macOS and Windows yeah, it seems not very objectionable." Who is this **clerk** to override the fact that a number of customers very much find this "objectionable". I cannot find anything on https://www.mozilla.org/en-US/contact/ that addresses this issue. I cannot find even a surface mail address for Mozilla. For example my complaint has nothing to do with any of the following:

   I’m having problems with using Firefox
   I want to donate to Mozilla
   I have questions about using Mozilla’s trademarks
   I’d like to report misuse of a Mozilla trademark
   I want to hold an event in a Mozilla space
   I want Mozilla to sponsor my event
   I’d like permission to use a Mozilla logo
   I’m interested in Pocket’s sponsored content on Firefox
   I’m a member of the Press and have a question for Mozilla

Yes I am having a problem with Firefox, but the clerk responsible has, through sitting on this issue for **seven years**, basically told the entire community that he doesn't give a reservoir.

In particular I feel this unacceptable behaviour should be brought to the attention of senior management, but there are no contacts for anybody in senior management.

Asked by jamescobban 1 ọ̀sẹ̀ tó kọjá

Last reply by Paul 3 àwọn wákàtí sẹ́hìn

Still not clear on Thunderbird cache

My Thunderbird cache is using a gigabyte of disk space. I'd like to clear it, but it's not clear to me if I would be wiping out stored messages when I do that. I like t… (kàsi)

My Thunderbird cache is using a gigabyte of disk space. I'd like to clear it, but it's not clear to me if I would be wiping out stored messages when I do that.

I like to download my emails to my computer (and keep copies on the server, too). I thought that was what I was doing, since I can view my emails when offline, but maybe I'm just accessing the cached copies?

Will I lose my old emails if I clear the cache?

Asked by Catemaco 7 àwọn wákàtí sẹ́hìn

Last reply by Googlethunderbird 3 àwọn wákàtí sẹ́hìn

email flood attack

ALERT ! wish to report an avalanche of emails from godaddy that are overwhelming my email box Tons of email under different names are coming from @registry.godaddy … (kàsi)

ALERT ! wish to report an avalanche of emails from godaddy that are overwhelming my email box Tons of email under different names are coming from @registry.godaddy every day, the Junk filter is bypassed. A robot must be sending these one-liners using the flood volume as an attack. HELP!

Asked by synthesis international 3 àwọn wákàtí sẹ́hìn

Last reply by Googlethunderbird 3 àwọn wákàtí sẹ́hìn