When first started, Firefox takes way too long to load any website

I'm hoping someone can help with a conundrum. A few years ago, whenever I first started Firefox--whether I had just started up my computer or had exited Firefox and open… (kàsi)

I'm hoping someone can help with a conundrum.

A few years ago, whenever I first started Firefox--whether I had just started up my computer or had exited Firefox and opened it back up--it would take several minutes for Firefox to load any website (Google, Amazon, weather.com--anything). Once the first site loaded, it would load subsequent sites normally. Interestingly, it was only my default profile that was affected; if I used another profile or created a new one, websites would load within seconds of my starting Firefox.

I finally broke down and created a new default profile, imported my history/bookmarks/etc., reinstalled extensions, adjusted settings, etc. The new profile behaved nicely, loading the first website within a few seconds of Firefox starting. But over time, the load time has gradually increased to the point where it is now behaving just like the old profile: I load Firefox, I try to go to any website, and it takes several minutes for it to load.

Any ideas what's happening/what's the problem? Hoping someone out there has some wisdom and can help troubleshoot. Thanks!

Asked by pizzilla 12 àwọn wákàtí sẹ́hìn

Last reply by pizzilla 2 àwọn wákàtí sẹ́hìn

One site blank in Linux FF but not in Windows FF

https:\\archive.org works perfectly in Firefox on Win-10, but on a new Linux Mint install, (with default Firefox as included), this particular website simply displays as… (kàsi)

https:\\archive.org works perfectly in Firefox on Win-10, but on a new Linux Mint install, (with default Firefox as included), this particular website simply displays as a blank white screen. Every other website I try on the Linux install works perfectly; it is only this one website which does not work.

There are no add-ons, no proxies, no security suites, nothing extra. I cleared all cookies and cache. Tried running FF in Protected Mode. Nothing seems to fix it.  There are no error messages displayed - just a blank white screen.

And, to make it worse, I am not particularly computer-literate, (I'm 82 years old...), so you will have to give me simple guidance if I need to get involved with deeper logging etc.

Asked by dmaxwell1 2 àwọn wákàtí sẹ́hìn

Sky ID on my iPhone

I have received two emails from Sky regarding updating my Sky ID on my iPhone to enable continuing use of Yahoo emails. However, when I click on the link given there is a… (kàsi)

I have received two emails from Sky regarding updating my Sky ID on my iPhone to enable continuing use of Yahoo emails. However, when I click on the link given there is a Google error message denying access owing to a violation of Terms of Service. This means I am unable to update and could have future problems with access to Yahoo emails on my iPhone. Can you help? Alan Warburton.

Asked by warburton-alan 2 àwọn wákàtí sẹ́hìn

A new pop-up box is preventing me from using a site I have been using regularly for several years

I've been using a Rewards site regularly (3/4 times per month) for several years without problem. This weekend the attached pop-up appeared. It makes no difference wheth… (kàsi)

I've been using a Rewards site regularly (3/4 times per month) for several years without problem. This weekend the attached pop-up appeared. It makes no difference whether I select Resend or Cancel, the program just re-displays the pop-up trapping me in an endless loop. The only exit is to close the window and abort the process. I was able to complete the task without any problem using Edge instead so it appears to be a Firefox specific issue. I haven't consciously changed anything since last using the site successfully on 24 May. Any help/suggestions appreciated.

Asked by eregister 3 àwọn wákàtí sẹ́hìn

Firefox blocks Piano-scripts

My name is Ievgeniia Kukushkina and I hope I can get help here 🙏 I represent company called Piano Software which provides user experience and paywall software to manage … (kàsi)

My name is Ievgeniia Kukushkina and I hope I can get help here 🙏

I represent company called Piano Software which provides user experience and paywall software to manage subscriptions and access to content for companies. Our customers news websites use our software to make a relevant experience for end-users. But end users, who use your software could not access to that content, because your software blocks ours. We received multiple tickets regarding Firefox blocking the execution of Piano scripts

  1. 1

Hey,

It seems Firefox blocks all Piano Scripts in the strict privacy mode of the browser.

For a few days now users are reporting, that they can't access the Login via firefox. In the "strict" privacy mode all Piano scripts seem to get blocked. Even Paywalls and Banner are missing. When i choose a custom privacy setting and block everything but "tracking content", all piano functions are available again.

Did you change anything in your cookie handling, that may have be causing browsers to categorize piano cookies wrong and block them?

Steps to reproduce (see also video):

open

thepioneer.de in firefox

in standard brwoser privacy setting you should be able to see the Login button, Paywalls, Banner

open pricavy settings and turn on strict mode

Login Button etc. disappear

Turn privacy setting to custom and uncheck "tracking content" -> Login appears again.

Jon_0-1716558095816.png


https://youtu.be/Al50NzkxgtE


  1. 2

Hello,

there is a problem in the firefox browser, if you use "private window" the function "Extended tracking protection" is turned on automaticly and in this case you can't log in to the account and also article locks don't appear at all

I mean this:

here it doesn't appear in firefox https://prnt.sc/AqgqRBjTKUg5 this is normally displayed in chrome https://prnt.sc/PvJVJOZulUbt


  1. 3

Hello,

Recently we've received some reports from people that they are unable to sign-in on our website in Firefox. It seems like the Piano script is being blocked for some reason. One of our developers has provided a recording of what he was seeing here (a Sign-In / Subscribe button should be appearing in the top right if it were working properly).

He is using Firefox version 126.0 on macOS, in private browsing mode, using Standard browser privacy settings. We've had others report the same issue on Windows in normal browsing mode. We previously haven't had issues with those settings before, so we're not sure if something may have changed.

Do you have any suggestions on how to troubleshoot this?

Asked by Ievgeniia Kukushkina 3 àwọn wákàtí sẹ́hìn

Message Filters

How can I leave a particular email on the server (not download it) using Message Filters or an other method.

Asked by Muzza 2 àwọn ọjọ́ tó kọjá

Last reply by david 4 àwọn wákàtí sẹ́hìn

  • Ti yanjú

Difficulties changing email server name

I recently changed webhosts, which requires me to change the incoming and outgoing server names. When I change the name and reboot, the server name always reverts to the … (kàsi)

I recently changed webhosts, which requires me to change the incoming and outgoing server names. When I change the name and reboot, the server name always reverts to the previous server name. How do I correct this?

Asked by david827 1 ọjọ́ tó kọjá

Answered by david 20 àwọn wákàtí sẹ́hìn

Apostrophe is not showing up correctly ( )

Somehow I cannot type an apostrophe, whenever I do it just shows whats between the brackets ( ). What I do: 1. Press the apostrophe button 2. Press space Expected res… (kàsi)

Somehow I cannot type an apostrophe, whenever I do it just shows whats between the brackets ( ).

What I do: 1. Press the apostrophe button 2. Press space

Expected result: '

Actual result:


I m on Firefox Linux and my keybord is set on INTL

Asked by Jonezz 4 àwọn wákàtí sẹ́hìn

Last reply by Jonezz 4 àwọn wákàtí sẹ́hìn

date order

I want to Change date order (ascending/descending) of messages when there are no headings for mail including the date column. How do I do this? I recently installed lates… (kàsi)

I want to Change date order (ascending/descending) of messages when there are no headings for mail including the date column. How do I do this? I recently installed latest version of Thunderbird.

Asked by Leigh 11 àwọn wákàtí sẹ́hìn

Last reply by david 4 àwọn wákàtí sẹ́hìn

Firefox running in -kiosk mode frozen randomly from time to time

Hello everyone! I have a really nasty problem (for almost 3 years) that I just can't get a handle on (and I don't know the cause 100% either). Briefly about my situation:… (kàsi)

Hello everyone! I have a really nasty problem (for almost 3 years) that I just can't get a handle on (and I don't know the cause 100% either). Briefly about my situation:

  • We have a self-check-in terminal (kiosk) that is used in hotels
  • The terminal runs a web app in FF full-screen kiosk mode (-kiosk flag)
  • 99% of the time everything works fine and without problems
  • Sometimes the problem occurs that the entire browser content no longer responds to the touch events
  • My app continues to run, we see the visual feedback from the touch monitor, but Firefox no longer responds
  • If you connect via AnyDesk (our remote maintenance tool), you can click with the mouse
  • I have just opened the DevTools, even these do not respond to touch events
  • As I said, everything is fine via mouse interaction (remote)

What I have already tried:

  • Disable hardware acceleration
  • Browser restart every day at 4:00 a.m. (so far fine, but it still happens sometimes in the meantime)
  • widget.windows.window_occlusion_tracking.enabled flag on set to "disabled" - I read that this could be related to it

Does anyone know the problem and can help me? It's really critical for our business, as the guest cannot interact with the device and only a browser restart can help.

One more thing: I saw today that a second Firefox.exe process was running. After I killed it, it worked again. What kind of process could it be that is affecting the main app so much?

THANK YOU

Asked by ronald.bluethl 5 àwọn wákàtí sẹ́hìn

Having issues logging into my email accounts!

Hi, so sorry for the delay and inconvenience caused by this matter, I’m new to all of this and not sure what I did or have done to create this giant mess I have for mysel… (kàsi)

Hi, so sorry for the delay and inconvenience caused by this matter, I’m new to all of this and not sure what I did or have done to create this giant mess I have for myself, but I need some help! Seems that my computer doesn’t work correctly anymore, nor do my phone's. Somehow I joined this and need to fix everything. Thanks for your help!

Asked by jrsexpressinc 6 àwọn wákàtí sẹ́hìn

Buzzing static noise when visiting certain sites

In Firefox, whenever I go to nab.com.au and then click on Login on the top right, I hear a constant stream of static noise coming out of the speakers. In Chrome, when I… (kàsi)

In Firefox, whenever I go to nab.com.au and then click on Login on the top right, I hear a constant stream of static noise coming out of the speakers.

In Chrome, when I just visit nab.com.au that same noise starts.

I have a set of Bose speakers connected via an optical cable.

This behaviour doesn't happen on all sites. Just some. As soon as you close the tab, the noise goes away.

It's driving me absolutely nuts.

Asked by flecko561 7 àwọn wákàtí sẹ́hìn

cookie content pop up are shown for some webpages but not others

Hi Forefox dosent show cookie content pop ups for some webpages. Have tried loading the same webpages with Edge, and a pop up is shown, whwere i am asked which cookies i … (kàsi)

Hi Forefox dosent show cookie content pop ups for some webpages. Have tried loading the same webpages with Edge, and a pop up is shown, whwere i am asked which cookies i would allow.

Have cleared the cahe/cookie, started up in secured mode, deleted profiles (made an search on firefox/Mozilla and deleted all files) and reinstalled firefox but the problem persist.

It started a month ago, just like that, Have changed pc, to a new one, and from windows 10 to windows 11, still the same.

Help would be nice, thank you.

Asked by Donsby 7 àwọn wákàtí sẹ́hìn

mp4 videos fail to load using <video> tag

I am trying to add an mp4 video to my website using the following code: <video width="320" height="240" controls> <source src="images/###.mp4" type="video/mp… (kàsi)

I am trying to add an mp4 video to my website using the following code:

<video width="320" height="240" controls>
  <source src="images/###.mp4" type="video/mp4">
</video>

where ### is the name of the video file. I get the following error message:

"No video with supported format or MIME type found."

In the console the following is displayed:

"Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded. video.html All candidate resources failed to load. Media load paused. video.html Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)"

Runs just fine in Chrome and I have no pop-up blockers installed. Autoplay is set to be allowed for all websites.

Windows 11 version 23H2. Firefox version: 126.0 (64-bit)

Asked by crb001 1 ọjọ́ tó kọjá

Last reply by TyDraniu 8 àwọn wákàtí sẹ́hìn

mobile desk top view auto resets after switching tabs!

Hello! For the past many months (possibly a year), the mobile to desk top view setting never stays ON as default. If I leave my email page (while in desk top view), go … (kàsi)

Hello!

For the past many months (possibly a year), the mobile to desk top view setting never stays ON as default. If I leave my email page (while in desk top view), go to another tab & come back even 2 mins later, my email's right back to the mobile view again! I've even tried to switch the setting (in the menu) back to mobile view to reset it, but it just won't reset. The desk top view icon stays turned on & won't turn off, however, the site stays in mobile view. The only way I can reset this & turn the desk top view back on, is to close out my email & reopen it, then tap the setting back on again (& just don't leave the tab)! I have searched "high n low, everywhere" for help on this issue for a long time, however, not even on the FF site, can I find ANY article what so ever about this setting! And yes I "have" cleaned out cache, uninstalled, reinstalled etc... I do believe I have sent in a few support requests in the past (don't recall where or how lol), but never get a reply. I also remember being directed to the "submit a bug report" page but, haha, yeah, I have no idea how to do that, it all looks very foreign to me lol! Is there any way for this to be fixed in an update, or even on my end? Are any others having this issue...?

I would greatly & sincerely appreciate any help if possible?! I've been using FF for "many" years & really don't wish to change!

Thank you so much! Sharon

Asked by Sharon 21 àwọn wákàtí sẹ́hìn

  • Ti yanjú

BOOKMARKS LOST AFTER NEW DOWNLOAD OF WIN 11

My PC froze and had no choice but to reload win 10. After doing so I had the choice to download win 11 for free which I did. When I download Firefox all of my bookmarks w… (kàsi)

My PC froze and had no choice but to reload win 10. After doing so I had the choice to download win 11 for free which I did. When I download Firefox all of my bookmarks were missing. I have tried to follow your instructions to retrieve them i.e. Troubleshooting... Application Basics ... Profile Folder...Open Folder... which opened >>> C:\Users\AppData\Roaming\Mozilla\Firefox\Profiles\42o9xo83.default-release . Sadly, I am not a Teckie and I do not have a clue what the next move is to get my bookmarks back.

Can you please help me to get my bookmarks back. Thank you MM

PS... (I have deleted my username for security)

Asked by Makzy 20 àwọn wákàtí sẹ́hìn

Answered by cor-el 19 àwọn wákàtí sẹ́hìn

Credit card info

I went to settings and then to privacy and security and tried to find auto fill to remove credit card info. I couldn't find the setting the browser told me to find. … (kàsi)

I went to settings and then to privacy and security and tried to find auto fill to remove credit card info. I couldn't find the setting the browser told me to find.

Asked by Steven 9 àwọn wákàtí sẹ́hìn