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Thunderbird keeps getting stuck - doesn't respond

  • 2 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 11 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Wayne Mery

nancy levenglick
nancy levenglick
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Thunderbird keeps getting stuck, both when I'm writing mail and when Thunderbird tries to copy mail to sent items. I get the message "Thunderbird is not responding". What is the problem and how can I solve it?

Thunderbird keeps getting stuck, both when I'm writing mail and when Thunderbird tries to copy mail to sent items. I get the message "Thunderbird is not responding". What is the problem and how can I solve it?

All Replies (2)

frisée
frisée
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If you are running Windows, please, as a diagnostic, start the Operating System in Safe Mode with Networking privileges and see if the problem persists.

If the problem is resolved, there is likely to be a conflict between TB and another piece of software. By launching background software one by one, it should be seen what the conflict is with.

Most of these issues seem to be associated with Third Party anti-virus software so turning that on first if you use it would be the way to go.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Nancy, did you resolve your issue? And if so, help us by indicating how that was done?