Unable To View Any Videos in Firefox
Firefox is not playing any videos on my device. Will typically 'spin' as if loading.
Every site repeats the same stupid troubleshooting steps. I have already: Cleared cookies and cache, Disabled all themes and extensions, Tried in troubleshooting mode, Disabled hardware acceleration, 'refreshed' Firefox, Did a complete uninstall, including deleting %APPDATA%\Mozilla\ and reinstalled.
Videos play just fine in other browsers, like Google Chrome
Running Firefox 97.0.1 (Up to date) on Windows 10, Version 21H2
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All Replies (5)
What security software are you running? see screenshot
Ti ṣàtúnṣe nípa jonzn4SUSE
Is that the screenshot you meant to post, Jonzn?
It's an employer-provided laptop that runs Cortex XDR. I don't reckon that Cortex XDR would be the problem though, because my prior laptop had Cortex XDR as well and it ran without any issues.
Hi
Do you have any add-ons installed in Firefox?
Try Windows in Safe Mode.
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No addons.
Problem fixed itself a couple days ago. ¯\_(ツ)_/¯