Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

setting up a mailbox account

  • 5 àwọn èsì
  • 1 ní ìṣòro yìí
  • 31 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

more options

I need to set up an outlook mail account for a part-time employer. I was advised to use a different browser than the one I use for my day job, so I chose Firefox. I have a user name and password. How do I proceed?

You can reach me at ... @yahoo.com

Many thanks. Your help is much appreciated.


edited email from public and search/spam bots view on this community forum.

Ti ṣàtúnṣe nípa James

Ọ̀nà àbáyọ tí a yàn

Dear Fred,

    Thank you for your prompt response.  Every year I have a recurring one-semester assignment with a part-time employer. The email account is terminated at the end of the assignment.  I knew my email name and password, but when I logged into my regular employer's email Outlook account and tried to go to another mailbox from there, my name and password didn't work and I got an error message. My go-to person at the new account suggested I try a different browser, so I tried Firefox, but didn't know how to set up a new account. In the past I have logged in via a password saver, but unfortunately that crashed a few months ago, so I was starting over.

It then occurred to me that I might be able to work around it by creating an incognito account on my other browser and it worked!

As you may have surmised, I am a senior citizen who didn't grow up with technology so I am always learning. I love it but sometimes I hate it. Thank God for my kids and grandkids.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (5)

more options

Having more than one account on the same e-mail service can cause some issues. Especially for the browsers Password Manager.

You have a new e-mail and it is all set up? Just go to that site, enter your login, and you should be all set. Are you having any problems?

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

Helpful?

more options

Ọ̀nà àbáyọ Tí a Yàn

Dear Fred,

    Thank you for your prompt response.  Every year I have a recurring one-semester assignment with a part-time employer. The email account is terminated at the end of the assignment.  I knew my email name and password, but when I logged into my regular employer's email Outlook account and tried to go to another mailbox from there, my name and password didn't work and I got an error message. My go-to person at the new account suggested I try a different browser, so I tried Firefox, but didn't know how to set up a new account. In the past I have logged in via a password saver, but unfortunately that crashed a few months ago, so I was starting over.

It then occurred to me that I might be able to work around it by creating an incognito account on my other browser and it worked!

As you may have surmised, I am a senior citizen who didn't grow up with technology so I am always learning. I love it but sometimes I hate it. Thank God for my kids and grandkids.

Helpful?

more options

So, are you all set? Or do you need more help?

Helpful?

more options

Yes, I am, but I am impressed with your knowledge, supportiveness, and thoroughness. You are a great ambassador for Firefox!

Helpful?

more options

You're welcome.

Helpful?

Béèrè ìbéèrè

O gbọ́dọ̀ wọlé sí àkọ́ọ́lẹ̀ re láti fèsì àwọn ìfọ̀rọ̀ránṣẹ́. Jọ̀wọ́ bẹ̀rè ìbéèrè titun, bí o kò báìtí ní àkọ́ọ́lẹ̀ náà.