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Disney Plus Issues

  • 6 àwọn èsì
  • 1 ní ìṣòro yìí
  • 137 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

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With the imminent launch of Disney Plus in the UK, I've have looked into pre-ordering it.

I however have found that I'm unable to do so on any browser, all except Microsoft Edge. Even when I run the browsers in privacy mode, I still get the same issue...

When it comes to the 'Pre-order' or 'Login' screens, I just see a spinning circle, as though the browser is waiting for something. This includes all browsers, including Firefox, Chrome & IE... All on the same machine that it will work on Microsoft Edge.

On another front, everything will work OK, when trying it on my phone.

Does anyone have any ideas, what is going on?

With the imminent launch of Disney Plus in the UK, I've have looked into pre-ordering it. I however have found that I'm unable to do so on any browser, all except Microsoft Edge. Even when I run the browsers in privacy mode, I still get the same issue... When it comes to the 'Pre-order' or 'Login' screens, I just see a spinning circle, as though the browser is waiting for something. This includes all browsers, including Firefox, Chrome & IE... All on the same machine that it will work on Microsoft Edge. On another front, everything will work OK, when trying it on my phone. Does anyone have any ideas, what is going on?

Ọ̀nà àbáyọ tí a yàn

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (6)

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

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You can try to use a VPN extension and choose a location that currently supports Disney Plus to see if that has effect.

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Thanks for your suggestions, but I have already tried using a VPN, and using my browser in safe mode. The results are the same.

It is not my ISP provider either, as I can login to Disney Plus, when I use the same browser on my phone connected to the wifi.

When on my PC, only Microsoft Edge will let me login or pre-order.

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Ọ̀nà àbáyọ Tí a Yàn

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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Thanks for the suggestion...

When I booted into safe mode, the site would work normally on all my browsers, including Firefox. I was able to bring up both the 'Login' & 'Pre-order' screens.

In fact, when I booted back into Windows normally, and tried again, I found everything was still working on all my browsers. It was like how the cookies for the site are created differently, when running in safe mode.

This was confirmed, when I cleared all the cookies from my browser in normal mode, and the problems returned. I was able to correct it again, by repeating the process of booting my PC back into safe mode, and running up the site there.

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An interesting solution. Good work.