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Firefox crashes

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  • 1 ní ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ DavidSorge

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After a forced stop of my computer Firefox could not be started again. I am afraid of downloading this browser again for then I am afraid that all my bookmarks will be gone

I found this crash report of october 27, 2015 but the problem staerted only yesterday december 24, 2015 Crash-ID: bp-2bd49db9-d7d8-4b04-bfe1-170bb2151027

"%APPDATA%\Mozilla\Firefox\Crash Reports\submitted"

Ọ̀nà àbáyọ tí a yàn

Which ever Windows you are using find the directions to show your Hidden Files. In 10 you open explore and click the view tab. You will find a check box in the ribbon. Check the box. DO NOT DO ANYTHING EXCEPT VIEW THESE FILES. The one exception is right click on PROFILES and select copy. I created a sub-folder in Documents and named it Firefox. Open that folder and right click in the blank space and select paste. You now have a backup copy of your which profile. Backups are stored in that File. This is what the address of the folder should look like:

 "C:\Documents and Settings\XXXX\Application Data\Mozilla\Firefox\Profiles", where XXXX is your user name.

When you reload Firefox the profile should remain intact. But if something goes wrong you have a backup. Hope this helps

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Ọ̀nà àbáyọ Tí a Yàn

Which ever Windows you are using find the directions to show your Hidden Files. In 10 you open explore and click the view tab. You will find a check box in the ribbon. Check the box. DO NOT DO ANYTHING EXCEPT VIEW THESE FILES. The one exception is right click on PROFILES and select copy. I created a sub-folder in Documents and named it Firefox. Open that folder and right click in the blank space and select paste. You now have a backup copy of your which profile. Backups are stored in that File. This is what the address of the folder should look like:

 "C:\Documents and Settings\XXXX\Application Data\Mozilla\Firefox\Profiles", where XXXX is your user name.

When you reload Firefox the profile should remain intact. But if something goes wrong you have a backup. Hope this helps