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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.
Ti yanjú A ti fi pamọ́ fọ́jọ́ pípẹ́

I reinstalled the OS on my computer and Firefox wouldn't let me log back into synch, I created a new account and have lost all my previous synched info - help!

Firefox Sync data
togerez replied
togerez
togerez

I just reinstalled the OS on my computer. I downloaded the latest version of Firefox and tried to log into synch - I have no other devices logged into besides the computer I just cleaned out so I was unable to pair it. I tried using the recovery key but it wouldn't allow me to continue. I tried logging in again and then it said that my email didn't have an account. I created a new account with the same email I used before and now none of my info (bookmarks / prefs / plugins) are there! Please help me recover my previous info!

I just reinstalled the OS on my computer. I downloaded the latest version of Firefox and tried to log into synch - I have no other devices logged into besides the computer I just cleaned out so I was unable to pair it. I tried using the recovery key but it wouldn't allow me to continue. I tried logging in again and then it said that my email didn't have an account. I created a new account with the same email I used before and now none of my info (bookmarks / prefs / plugins) are there! Please help me recover my previous info!

All Replies (2)

the-edmeister
the-edmeister

Ọ̀nà àbáyọ Tí a Yàn

Sorry, but the action of creating a new Sync account with the same email address caused your data to be wiped from the Sync server. Plus "pairing" and the "Sync key" hasn't been used in over a year, with Firefox 28 being the last version to use the older version of Sync. Then there is using Sync on one device as a backup service, something that Sync wasn't intended to do.

Any chance that you have an old Time Machine backup?

togerez
togerez Ìbéèrè olóhun

Thanks! Had the bookmarks saved in my backup application support files.