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One of my devices is missing from "Send Tab To Device" list

Latest Firefox on multiple Windows 10 systems. One of my devices is missing from "Send Tab To Device" list on one system. There are 10 others in the menu list, but not … (read more)

Latest Firefox on multiple Windows 10 systems. One of my devices is missing from "Send Tab To Device" list on one system. There are 10 others in the menu list, but not the one device I want. The device I want is shown under Managed Devices (Connected Services)

Asked by tim.11.g 1 month ago

Last reply by cor-el 1 month ago

Problem syncing mobile and desktop.

Both my computer and my tablet are logged into my Firefox account, the page at accounts.firefox.com lists both devices, yet for some reason they won't sync. I've synced t… (read more)

Both my computer and my tablet are logged into my Firefox account, the page at accounts.firefox.com lists both devices, yet for some reason they won't sync. I've synced two mobile devices before, and it worked fine. I've spent a good portion of today trying to figure it out, and have gone half mad from frustration. Please can you help me? Thank you!

Asked by Robin 1 month ago

Last reply by cor-el 1 month ago

Saved password recovery

I work at a small company I had to do a windows recover on a users laptop. He logged back in to firefox which had all of his passwords saved and now none of them are popu… (read more)

I work at a small company I had to do a windows recover on a users laptop. He logged back in to firefox which had all of his passwords saved and now none of them are populating is there anyway to get them back? They are vital to his job.

Asked by nathan.kaleta 1 month ago

Last reply by cor-el 1 month ago

Lost my main

Hey i tried to login to my main but the password was not working i writed it down i writed exactaly same but is not working i cant get back in my sync what i can do … (read more)

Hey i tried to login to my main but the password was not working i writed it down i writed exactaly same but is not working i cant get back in my sync what i can do

Asked by gappop 1 month ago

Last reply by Dropa 1 month ago

sync problem for the same account 不同设备的账户同步问题

I used the same account with two computers. I always keep my account in sync. Actually, they do not. My previous notebook has a series of bookmarks, but the bookmarks in … (read more)

I used the same account with two computers. I always keep my account in sync. Actually, they do not. My previous notebook has a series of bookmarks, but the bookmarks in the latter one is exactly different. It seems like two accounts, but I log in with the same account. Miracly, when I log the same account with my phone, the bookmarks in my phone is sync with my previous notebook I don't know how to solve it and appreciate your answer.

我有两台笔记本,登录同一个账户时是不同步的。两个笔记本的书签页完全各顾各,但我登录的是一个账户且一直保持着同步。当我用手机登录同一个账户的时候,手机会有第一个笔记本同步;第二个笔记本就好像完全是新的账户。 我不知道怎么解决这个问题,希望专业的你的回复。

Asked by siffer391 1 month ago

Last reply by Tan Chee Keong 1 month ago

Lost Pinned Websites

I use Firefox in 4 Machines.. very recently I signed my firefox account in College PC.. after signing in there when I try to open in my laptop. I lost all the pinned site… (read more)

I use Firefox in 4 Machines.. very recently I signed my firefox account in College PC.. after signing in there when I try to open in my laptop. I lost all the pinned sites in my firefox. it only shows the College PC pinned websites and histories.. not the previous ones

Asked by Sarath Pavithran 1 month ago

Last reply by Paul 1 month ago

I changed my firefox account password and lost all of my saved logins and bookmarks is there any way to restore it please help its very imp coz i dont have backup

I changed my firefox account password and lost all of my saved logins and bookmarks is there any way to restore it please help its very imp coz i dont have backup. … (read more)

I changed my firefox account password and lost all of my saved logins and bookmarks is there any way to restore it please help its very imp coz i dont have backup.

Asked by karanarunraut 1 month ago

Last reply by Paul 1 month ago

sync not working between PCs

Hi! I have a primary computer with all bookmarks, history, extensions, etc. I've logged in to another computer and clicked to sync my information, but nothing is coming o… (read more)

Hi! I have a primary computer with all bookmarks, history, extensions, etc. I've logged in to another computer and clicked to sync my information, but nothing is coming over. Now I'm worried my bookmarks, etc., have been erased, but I won't have access to my primary computer for several days. Is the sync just not working? Please help, thank you.

Asked by Allison 1 month ago

Last reply by cor-el 1 month ago

Lost all syncronisation data after resinstall PC

After my PC had a blue screen, I reinstalled Windows. Since I use Firefox Snc, I relied on it. Unfortunately, I had to realize that after reinstalling and successfully lo… (read more)

After my PC had a blue screen, I reinstalled Windows. Since I use Firefox Snc, I relied on it. Unfortunately, I had to realize that after reinstalling and successfully logging in to fIrefox sync, all my data is gone. He says that he has successfully syncronized, but all bookmarks are missing as well as the settings.

Asked by klausriebe 1 month ago

Last reply by Paul 1 month ago

UNABLE TO RESTORE MY DATA ON BOOKMARKS, OPEN TABS AND HISTORY

Hi I had restalled my laptop and hence firefox on laptop. But after that, I have been unable to retrieve my old data from firefox. All my bookmarks, history, open tabs… (read more)

Hi I had restalled my laptop and hence firefox on laptop. But after that, I have been unable to retrieve my old data from firefox. All my bookmarks, history, open tabs have been lost. Please help me resolve this issue urgently.

Asked by shilpasonika 1 month ago

Last reply by Paul 1 month ago

New Computer, Saved Logins are not showing when I log into Firefox account

I'm working on a new computer, as my work laptop is being upgraded to Windows 11. In the meantime, I have logged into Firefox, but none of the login info that I had prev… (read more)

I'm working on a new computer, as my work laptop is being upgraded to Windows 11. In the meantime, I have logged into Firefox, but none of the login info that I had previously saved is available. I can still see it on my mobile browser, but not on this new laptop.

Am I just missing a step?

Asked by mmccormack2 1 month ago

Last reply by cor-el 1 month ago

Recovering Passwords

My company just pushed out new group policies for Firefox that blocks use of Firefox Sync. That also, apparently, blocked use of my saved logins and passwords. I can fin… (read more)

My company just pushed out new group policies for Firefox that blocks use of Firefox Sync. That also, apparently, blocked use of my saved logins and passwords.

I can find the encrypted password files in my profile: key4.db logins.json

but I can't open them.

Is there any way to get my login and password information?

MJA

Asked by MarkJ.Ambrose 1 month ago

Last reply by jonzn4SUSE 1 month ago

Sync fails with search engines

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycro… (read more)

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycroftproject.com/ for no apparent reason. We are talking about OpenSearch standard and Sherlock.

As of now, the search results on https://support.mozilla.org are either archived or unanswered. Please work on the ranking of search results so users can see

  • when a thread has been started / last updated
  • which answer is actually solving the problem or at least linking to the correct statement of the developers concerning the topic.

Asked by Melchior blausand 1 month ago

Last reply by Paul 1 month ago

  • Archived

Sync of critical preferences like search engine, privacy etc don't sync, they change too

OK I have been trying to go 100% Firefox for just a few months but with privacy and security as primary directive. It would be wonderful to just be in ine well moderated … (read more)

OK I have been trying to go 100% Firefox for just a few months but with privacy and security as primary directive. It would be wonderful to just be in ine well moderated browser ecosystem and actually being able to have my preferences, interest and personal information centralized with eventual goal of digitally divorcing tech companies from my personal data. I still have to use a lot of different devies with varying OS and it literally took me two years to help Apple fix an AppleId problem. Now that I have that sorted out I have been hoping to move away from gmail entirely and eventually have my own mailserver but using icloud now for macs and pcs.


At a minimum it seems like even after forced manual I have not properly sync an imac with windows 10 PC. So to keep it simple I stay there but this morning when I typed into Firefox on my iMac its was google search not Duckduckgo. Not only have I synced it in firefox but icloud should be redudant and I had removed google from list of potential search engines. There seems to be some way for a hostile takeover of these settings and google connstant agressive intrusions asking for data is not just wrong or annoying its simply impossible to not have facebook or google track me beyond california digital privacy standards. The worst offender may be youtube. I want to fix the browser and sync my stuff. But I am also looking for extensions that will help me do that better.

I am pretty thorough and now just want to learn more and would like to believe one can have a semblance of privacy but it seems like it will be an adversarial experience when the companies that do can rollback privacy with clever tv ads. The 'providers' clearly do not give hoot about rules, preferences and laws designed to protect people's rights.. That is what is particulary frustrating. It is not a fair fight but a good one. I guess what I am wondering is if there are specific modules you could add to detect maybewhen an event like change in search engine occurs and whether logs may exist as to how or why the change was made. Even if it was an accidental quick through a popup in chromium or edge where I was always being cued to come back to Chrome. Logging out doesnt always seem to work so i tried syncing with and chrome with more or less same results. Very little actual control or at least a tendency to revert back to the data miners preferences over mine. I want to help stop that.

Asked by 0light 7 months ago

Last reply by Melchior blausand 1 month ago

Firefox sync does not work on chromebook

I recently got a chromebook and the firefox sync is not working on it. For "last synced" it gives the last time I tried to refresg it but nothing syncs up. I've had it fo… (read more)

I recently got a chromebook and the firefox sync is not working on it. For "last synced" it gives the last time I tried to refresg it but nothing syncs up. I've had it for a few hours and since it's via google play I beleive it's technically the Android version.

Asked by ffrealsync 1 month ago

Last reply by jonzn4SUSE 1 month ago

passwords lost

I have 2 Firefox accounts and I want to import or copy my passwords for the account that still has them to the one that has lost them. I synced one account in Firefox BET… (read more)

I have 2 Firefox accounts and I want to import or copy my passwords for the account that still has them to the one that has lost them. I synced one account in Firefox BETA that has my passwords. My other account I used to sign in on Firefox and all logins and passwords are gone. How can I do this and not loose my passwords I have in the BETA version?

Asked by phuckered 1 month ago

Last reply by RobertJ 1 month ago

I've been locked out of Sync. Found recovery codes, but they don't work. Is there any way to gain access?

Hello, Yesterday I got signed out of my Firefox Sync and when I tried logging in, I realized I don't have Firefox in my authenticator app any longer. I have found Firefox… (read more)

Hello,

Yesterday I got signed out of my Firefox Sync and when I tried logging in, I realized I don't have Firefox in my authenticator app any longer. I have found Firefox recovery codes, which were issued in 2019 when I enabled 2FA, however when I try using them I get "Recovery code not found."

Can these recovery codes be used to prove my account ownership, even if I somehow generated new codes after 2019 but didn't save them (which I doubt, but it's not impossible) ?

I am not logged in on any other device so I cannot disable the 2FA that way. Is there any hope?

Asked by tagree 2 months ago

Last reply by TechHorse 1 month ago

Im blocked from login to my account

I'm being blocked from login to my account & do not want to reset my passwd since I lose all my information. I may be using a wrong passwd & not sure about the pa… (read more)

I'm being blocked from login to my account & do not want to reset my passwd since I lose all my information. I may be using a wrong passwd & not sure about the passwd; I'm the real account holder & owner of the email. My name is Kirk Rad & email is: kkrad1@gmail..com; I'm a 20+ user of Firefox & this is the first time I'm asking for support from Firefox.

Asked by KIRK RAD 1 month ago

Last reply by Dropa 1 month ago