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Latest update made Canvas (Instructure.com) have blank pages

I'm not sure what happened in the latest update, but it broke the Canvas website that I use regularly for classes and homework. I've checked and confirmed that Canvas sti… (read more)

I'm not sure what happened in the latest update, but it broke the Canvas website that I use regularly for classes and homework. I've checked and confirmed that Canvas still works normally on Microsoft edge.

Extensions shouldn't affect the website because Canvas was working normally until the recent Firefox update.

Anyone know how to solve this problem?

Asked by lee.eden66 1 hour ago

Last reply by lee.eden66 47 seconds ago

Add shortcut icon on Firefox Home Screen

Using Firefox on desktop, Windows 11. I am a long term Firefox fan/user. My problem is I cannot find anywhere an easy method to add a shortcut on my Home Screen (which h… (read more)

Using Firefox on desktop, Windows 11. I am a long term Firefox fan/user.

My problem is I cannot find anywhere an easy method to add a shortcut on my Home Screen (which has now been a FF feature for some considerable time).

I am sure there was something available to do this in a prior version some time back. If I search the internet, I only come across articles describing how to do it on Firefox Android.

I know I can manually edit a box on the Home Screen to create what I need.

Sometimes new web sites that I visit appear in the boxes and I can then pin them in place - but the behavior around this is very erratic and unreliable - seems like random chance for an icon to appear on the home screen for a newly visited site. If this was more consistent, I could work with that.

BUT - where is the **intuitive** option??!!

I should be able to right-click on a tab and select "Add to Home Screen".

As simple as that.

Or drag and drop a link, or tab to the home screen - but this just opens the link. I have tried everything obvious that I can think of.

Anyone?

Many thanks :)

Asked by aufladen 3 weeks ago

Last reply by aufladen 1 minute ago

Sites applevacations.com/cheapcaribbean.com, ipfire firewall console don't work in FF 101.0 (64-bit).

1. Sites www.applevacations.com / www.cheapcaribbean.com fail to display a city. 2. in the ipfire firewall console, FF doesn't render graphs correctly. I'm not sure whe… (read more)

1. Sites www.applevacations.com / www.cheapcaribbean.com fail to display a city.

2. in the ipfire firewall console, FF doesn't render graphs correctly.

I'm not sure when these broke.

FF 101.0 (64-bit).

Pictures are of FF vs Chrome chrome and MS Edge also work correctly. the 2 pics with more graphs are the same pages @ %50 size.

Asked by RV 17 minutes ago

Awful bookmark spacing

I managed to restore the single-spacing for bookmarks, kept a prior version of FF, and fought off nags to update every time I opened FF . . . until now when I was tricked… (read more)

I managed to restore the single-spacing for bookmarks, kept a prior version of FF, and fought off nags to update every time I opened FF . . . until now when I was tricked into "allowing this app to make updates to your PC". It wasn't the usual nag button and I thought it was some kind of simple bug fix, but no, I was "upgraded" to v. 100.0.2 and my bookmark spacing fix was overwritten. Furious isn't strong enough to describe my reaction. All this time, and all the other complaints, yet I find no way to decrease the excessive spacing between bookmarks. I understand that this design may be better for those who use a finger on their screens, but what about us mouse-pointer users? Why are we so disrespected? What can I do to decrease the space between bookmarks?

Asked by StandingO 14 hours ago

Last reply by StandingO 40 minutes ago

Updating Elan Financial Services Credit Card to Quicken

I used to sign in to my credit card through Elan Financial Services and then I would highlight my credit card, tell it the date range I needed to update to Quicken, and h… (read more)

I used to sign in to my credit card through Elan Financial Services and then I would highlight my credit card, tell it the date range I needed to update to Quicken, and hit enter. a popup would give me the option of opening the file or to save the quicken file to my computer. I would select the option to open the file and it would update my register on Quicken. Now, I only get the option to save the file to my computer. On Microsoft Edge, I still get the choice to open or save the file. Why doesn't Firefox support the Open Function anymore. I use Firefox for everything, but now I have to remember to switch to Edge for this one important update. Is this a change in Firefox or something I have to deal with Elan on? Thanks for any help. --sgb

Asked by sgbz50 2 days ago

Last reply by sgbz50 2 hours ago

new 100.0.1 browser issues

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message. System Unavailable warning System is unav… (read more)

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message.

System Unavailable warning System is unavailable at this time. Please try again or contact Member Services at 315-894-9924 for assistance.

Asked by robwilloughby 1 week ago

Last reply by robwilloughby 2 hours ago

Videos won't play.

Random videos will not load following 100.0.2 install. These symptoms started @ May 21. (See attached file "Recently installed") This problem is 100% reproducible at: htt… (read more)

Random videos will not load following 100.0.2 install.

These symptoms started @ May 21. (See attached file "Recently installed")

This problem is 100% reproducible at: https://www.reddit.com/r/CatastrophicFailure/

Lenovo Thinkpad x140e Windows 7 (all updates installed) Mozilla 100.2.8174

Scrolling down the Reddit page, videos will auto-play when exposed, and stop when scrolled past.

A video not loading/playing will occur on different posts/videos, but will ALWAYS occur. Once this occurs some previously exposed / played videos, when scrolling up, will play when exposed again, and some will not.

This will also randomly occur on Youtube (also observed on Twitter a few times) when multiple tabs are open. Sometimes closing other open tabs corrects the problem. Other times closing Firefox and relaunching is required and is 100% effective.

I have additional diag data / Inspector log files and page source if needed.

Thank you in advance for your help and consideration. - LudditePro

Asked by LudditePro 23 hours ago

Last reply by LudditePro 3 hours ago

Secure Connection Failed

Hello. On some of my sites that i try to get onto with Firefox its says performing TLS handshake then it goes to Secure Connection Failed and says PR_End_Of_File_Error. I… (read more)

Hello. On some of my sites that i try to get onto with Firefox its says performing TLS handshake then it goes to Secure Connection Failed and says PR_End_Of_File_Error. I am totally updated with Firefox, plus i cleared out everything in my history. That did not help. When i tried to get onto these websites with Chrome web browser i do not have this problem at all. Why is this? I have BitDefender Total Security newest version for home. My firewall is through them along with virus protections. So can you help me out with this ongoing problem getting on some websites?

Thanks Firefox raftman111@yahoo.com

Asked by raftman111 9 hours ago

Domain labeled as Ad Network (it is not!)

Hello, a domain is labeled as ad network by Firefox, and causes content from it to not be loadable cross-origin. The domain was an ad network in the past but is not anymo… (read more)

Hello, a domain is labeled as ad network by Firefox, and causes content from it to not be loadable cross-origin. The domain was an ad network in the past but is not anymore, and causes big issues for users. Who can we contact to remove the domain from Firefox internal list of "known trackers"?

Asked by ph20 12 hours ago

I lose the connection with google (gmail, drive, translator)

When I open gmail in Firefox browser, I lose the connection very often, it also happens with google drive. But it does not happen to me if I use Outlook from the web, I o… (read more)

When I open gmail in Firefox browser, I lose the connection very often, it also happens with google drive. But it does not happen to me if I use Outlook from the web, I only lose the connection with Google from Firefox.

However, if I open the same thing using Google Chrome, this does not happen, it works correctly throughout the day, and I do not lose the connection.

My version of Firefox is 100.0.2 (64-bit) on my notebook I have Windows 10 Pro installed.

Asked by elserhumano 12 hours ago

WIll not search

I moved my old hard drive to a new ssd. Everything works but Firefox . I uninstalled and reinstalled when i try to use it I put in a search term hit enter and nothing ha… (read more)

I moved my old hard drive to a new ssd. Everything works but Firefox . I uninstalled and reinstalled when i try to use it I put in a search term hit enter and nothing happens. Also the drop down on right side nothing can be used

When I did the reinstall a error message came up about The code execution can not be found because VCRUNTIME 140-1 was not found reinstall Firefox again I did that did help

Thank you in advance

Asked by stbr51 12 hours ago

Desktop URLs not working today, Firefox as default browser -- but work if default browser toggled to Edge

Hi folks, I've asked this same question of Microsoft, as I cannot tell if this is a quirk in Firefox 100.0.2, or in Windows 10 Home, or something to do with what they put… (read more)

Hi folks,

I've asked this same question of Microsoft, as I cannot tell if this is a quirk in Firefox 100.0.2, or in Windows 10 Home, or something to do with what they put in the water here (besides flouride)...

Over the last few days I've had to reinstall Office on this Windows 10 Home system, and had a Firefox update to 100.0.2 as well. Everything working fine up through last night -- URL shortcuts on the desktop would open Firefox (default browser) just fine.

Shut down. Cold boot this morning. Manually open Firefox as usual. Double-click on desktop URL shortcuts (or right-click, Open) gets a real quick hourglass and then nothing. No error, no browser tab.

So I checked: default browser still set to Firefox; .URL filetype still set to "Internet Browser."

I toggled the default browser to Edge, and the links work just fine. Same links. No changes to them.

Toggle it back to the much more privacy-protecting Firefox and... they won't work.

This seems spooky.

Note that the desktop icons for these shortcuts correctly show either the Firefox icon, or the logo/icon for the web page itself (ie, Google Maps). And the toggle of default browser did NOT update the icons.

Any ideas?

Thanks!

Asked by notonyourtintype 14 hours ago

Firefox does not display Facebook feed

There are a number of old threads regarding this and having worked through them it is still unresolved. 1) I have cleared cache/cookies 2) I have disabled all extensions … (read more)

There are a number of old threads regarding this and having worked through them it is still unresolved. 1) I have cleared cache/cookies 2) I have disabled all extensions 3) I have turned off tracking 4) I have tried in safe mode - still the same.

This is not just on one website - it is on ALL that have Facebook feeds. It is NOT just on my laptop - I have asked others to try - they have the same result - blank page. ...so please don't suggest re-installing Firefox!!

An example is: https://dragonsdensoftplay.co.uk/News-Events/news-events.html

The feed works ok in other browsers.

Thank you

Asked by gprit1 4 days ago

Last reply by gprit1 15 hours ago

Tab name for PDF document = Filename

How do you make sure the tab name is the same as the filename in Firefox? It actually is some other property of the PDF document such as Title, which is metadata inside t… (read more)

How do you make sure the tab name is the same as the filename in Firefox?

It actually is some other property of the PDF document such as Title, which is metadata inside the file.

Asked by moz_spt 16 hours ago

Sync is breaking how files are opened/saved

Hi, Some files, say PNG files, always download immediately. Other files ask where to be saved. In my settings, I only have about 4-6 entries, but PNG for example is not t… (read more)

Hi, Some files, say PNG files, always download immediately. Other files ask where to be saved. In my settings, I only have about 4-6 entries, but PNG for example is not there. I deleted the handlers file and restarted. Same issue. The only thing I can think of is the fact that I'm using an account which syncs across 2-3 devices. How can I fix this issue?

Asked by barin.cristian 18 hours ago

Open PDF in native viewer

Hi I'm using Firefox to open PDF files from a network directory. The reason is that it's probably the best PDF manager I can find. What I wanted to do was have an optio… (read more)

Hi I'm using Firefox to open PDF files from a network directory. The reason is that it's probably the best PDF manager I can find.

  • What I wanted to do was have an option to open the file in a native viewer such as Adobe, this way look at 2 parts of the document at the same time.

At the same time keep it in Firefox.

Is there a setting to do this or an add-on. The add-ons I've seen are meant to open directly to Adobe from a web link I think.

Asked by moz_spt 20 hours ago