New software update

I have just accepted latest software update and when I relaunched & restored my previous session it will not allow me to open any webpage when I click. Nor can I clos… (read more)

I have just accepted latest software update and when I relaunched & restored my previous session it will not allow me to open any webpage when I click. Nor can I close a page.

Any ideas?

ian

Asked by ianmcclean 23 seconds ago

Firefox crashing when rendering maps

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar … (read more)

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

Asked by conrad 5 days ago

Last reply by conrad 15 minutes ago

Captive Network login, redo: Detectportal?

I must log in to the WiFi network I use. When I start FireFox the first time, it brings up my login page, I click [Accept], and I'm online. After a while on, I get kicked… (read more)

I must log in to the WiFi network I use. When I start FireFox the first time, it brings up my login page, I click [Accept], and I'm online. After a while on, I get kicked off, and must log in again. (The non-internet, WiFi connection remains active; but I'm neither logged in nor online.) How do I re-initialize the automatic login function ("detectportal"?)?

Closing, and re-starting FireFox again doesn't work; it initially tries to go to my homepage instead... *but it can't*, because I'm not online. I can't go to the login page's displayed URL, for the same reason. I have to actually restart the computer, loosing whatever I'm doing, then start FireFox. Then, and only then, can I get it to go to the network login page so I can login and continue.

Is there a button, "about:thingie", or setting I can use to reinitialize the automatic login page search & display mechanism? Rebooting the whole computer is a xxxx.

Asked by ReggieA 4 hours ago

Last reply by ReggieA 33 minutes ago

how do i change my IMAP account to a POP account without losing emails

I need to change my IMAP account to a POP account without losing emails. I think my second email address is being used as my POP account and I hardly use it. If deletin… (read more)

I need to change my IMAP account to a POP account without losing emails. I think my second email address is being used as my POP account and I hardly use it. If deleting it would make my first email address a POP account without losing its emails I'd be happy to do so.

Asked by dfrick1 38 minutes ago

My firefox seems to have switched to a weird dark mode for no reason.

For some reason, all of my Firefox related things have switched to a dark mode. My DuckDuckGo page switched to dark, my tab groups have switched to dark, my links have sw… (read more)

For some reason, all of my Firefox related things have switched to a dark mode. My DuckDuckGo page switched to dark, my tab groups have switched to dark, my links have switched to dark! This happened when I was using the Dracula Dark theme, and the Lush Bold Theme.

Asked by robert_phan 41 minutes ago

Gmail exceptions and pinned tabs

Recently returned to Firefox after using Brave for around 6 months. I have a pinned tab with my Gmail inbox (logged in and active). My Preferences are configured like thi… (read more)

Recently returned to Firefox after using Brave for around 6 months.

I have a pinned tab with my Gmail inbox (logged in and active). My Preferences are configured like this:

  • Delete cookies and site data when Firefox is closed: Enabled
  • Delete cookies and site data when Firefox is closed: Manage exceptions: "https://mail.google.com" & "http://mail.google.com"
  • History: Firefox will "Remember history"

(See attached screenshot)

With my Gmail tab active, when I close Firefox and reopen I expect my Gmail tab to be active but I have to login again everytime. When I used Firefox previously (before my Brave stint) I know that I managed to successfully configure Firefox to allow this. Any help would be appreciated.

PS. I do not have the Multi-Account Containers add-on active.

Asked by neptr 1 hour ago

Firefox Settings Across Platforms

My primary machine has (FF 88.0.1 64-bit) has all the FF tweaks for privacy and annoyances I care to have. Last outstanding issue is floating videos -- but that's posted… (read more)

My primary machine has (FF 88.0.1 64-bit) has all the FF tweaks for privacy and annoyances I care to have. Last outstanding issue is floating videos -- but that's posted as another topic by me. Big questions:

1. Can I bring FF on the three other laptops and server to the same FF revision level at this machine and copy across all files that would capture settings this machine's settings/changes in Config and Policies ?

I currently make quick work of syncing UBlock and AdBlocker on all machines by simple export/imports of text files. Everything tweaked exactly the same on every machine with respect to FF is what I am after...

Asked by JoeJupa 2 hours ago

Can't change bookmarks, won't save history, since Big Sur upgrade

Since I upgrade MacOS to Big Sur, a couple basic Firefox functions have stopped working. 1) History is not being saved. I can restore deleted tabs, but there is nothing… (read more)

Since I upgrade MacOS to Big Sur, a couple basic Firefox functions have stopped working. 1) History is not being saved. I can restore deleted tabs, but there is nothing in the History menu, nor is there any record (for example, in the form of auto-complete) of websites I have visited in the past. 2) My bookmarks file appears to be mostly read-only. Clicking on the star icon to save a new bookmark does nothing. Selecting Bookmarks > Bookmark Current Tab does nothing. In the Manage Bookmarks environment, selecting Add Bookmark from the gear icon brings up a dialog box in which the only content is a Cancel button. In the Manage Bookmarks environment, I can change the Name of a current bookmark but cannot change its URL. If I try, it reverts to the old URL as soon as I click away from it.

The current help page that most closely describes my symptoms is https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved. I tried both remedies, including refreshing Firefox and deleting xulstore.json, but no change in symptoms.

Asked by matthewtiscareno 2 hours ago

Disabling OCSP via MDM

Hello , My organization apply SSL inspection policy on the corporate endpoints. While chrome is acting as normal, Firefox throws an "SEC_ERROR_OCSP_INVALID_SIGNING_CERT" … (read more)

Hello ,

My organization apply SSL inspection policy on the corporate endpoints.

While chrome is acting as normal, Firefox throws an "SEC_ERROR_OCSP_INVALID_SIGNING_CERT" Error. Now i know the ocsp should be turned off but i didnt find a way or a plist setting to disable that.

Please help :)

Asked by aviran1 3 hours ago

Last reply by aviran1 2 hours ago

Search Errors on eBay.co.uk

I've been running a series of searches weekly, for Bayko, on eBay.co.uk, for years, using a saved search. It now [actually for a few months] makes errors, and I've had t… (read more)

I've been running a series of searches weekly, for Bayko, on eBay.co.uk, for years, using a saved search. It now [actually for a few months] makes errors, and I've had to switch to using Chrome.

The errors : - 1 The number of found items is exaggerated by about 25%. 2 Page 7 - of 8 usually - states that no items have been found - try again - after displaying 6 full pages of 50.

For the record p8 displays fine.

Any thoughts, or, better still, solutions.

Pete

Asked by pete72 2 hours ago

Adobe Stock bug

Adobe Stock doesn't work with Firefox any more? Filter panel doesn't appear as well as unable to click on profile picture to access account. Have to switch to Safari now … (read more)

Adobe Stock doesn't work with Firefox any more? Filter panel doesn't appear as well as unable to click on profile picture to access account. Have to switch to Safari now to use Adobe Stock.

Asked by glcordery 2 hours ago

Default language in Gmail.

I use Firefox as my main browser but, in Gmail it always defaults to English US although I change it to English UK. I use this because of spell check in Australian Englis… (read more)

I use Firefox as my main browser but, in Gmail it always defaults to English US although I change it to English UK. I use this because of spell check in Australian English I have checked Gmail settings and Google settings. All are English UK. If I use Chrome, I always get English UK when I open Gmail.com. Why can't I change to UK in Gmail when using Firefox?

Asked by yinan808 5 hours ago

Last reply by yinan808 2 hours ago

Suspicious email

Hello, I couldn't find any email to contact. I got an email saying thank you for your donation, except I haven't donated anything. I have now reset a password for my curr… (read more)

Hello,

I couldn't find any email to contact. I got an email saying thank you for your donation, except I haven't donated anything. I have now reset a password for my current email address to post this - can you look into any donations that have used the email associated with my account please?

Asked by Kay23 15 hours ago

Last reply by Kay23 3 hours ago

Unable to search Fandom wikis

So there's a feature that Chrome has in that it can smartly detect which fields are search fields without having you to use bookmarks at all. Wow. Tab to search websites.… (read more)

So there's a feature that Chrome has in that it can smartly detect which fields are search fields without having you to use bookmarks at all.

Wow. Tab to search websites. Works instantly out of the box.

Meanwhile, I can't even get any way to get Fandom wikis to be able to be searchable. No rightclick keyword on any page there works at all.

Asked by Shadow86 3 hours ago

Last reply by Shadow86 3 hours ago

Locked out: 2FA enabled on my account but I haven't set it up

Hi, I have a Firefox account since long, I use it to publish my add-on. I haven't signed in recently and didn't take action when I've received an email that developers s… (read more)

Hi, I have a Firefox account since long, I use it to publish my add-on. I haven't signed in recently and didn't take action when I've received an email that developers should move to 2FA. Now I'm trying to sign in to my account but it's always asking for the 6 digits security code, even though I have never set up 2FA on my account and thus don't know which authenticator app I need to use. Neither do I have recovery codes - naturally. Can anyone help me with my account? Best regards, Kaspar

Asked by kg9 1 day ago

Last reply by kg9 4 hours ago

Regular Crashes Playing Wormax.io

Every time I play this online game at the site, Wormax.io, it will lag and/or crash the tab after a few minutes of playing. Occasionally, the site will take a very long t… (read more)

Every time I play this online game at the site, Wormax.io, it will lag and/or crash the tab after a few minutes of playing. Occasionally, the site will take a very long time to load.

Here's my crash report: bp-4fd287ff-c2e1-4168-8e9d-ac1950211202

Asked by Kevin Kehler 5 days ago

Last reply by Kevin Kehler 5 hours ago

my mozilla metamask extention has gone blank

my metamask wallet has gone blank, and i cant log in or do anything with it as the UI shows nothing, most times its not a problem but my seed phrase from that wallet seem… (read more)

my metamask wallet has gone blank, and i cant log in or do anything with it as the UI shows nothing, most times its not a problem but my seed phrase from that wallet seems to be gone now as well. i dug into the extension files to find my vault file but its compressed in snappy from and i cant read it to pull my seed phrase that way. i cant just delete and reinstall the add on or i lose the seed phrase file. i have tried deleting cashe and restating nothing works, any help or ideas is appreciated i would hate to lost the crypto in that wallet

Asked by chrisjamesknox 13 hours ago

Last reply by chrisjamesknox 9 hours ago

Robotic voice reader

This is a request for the Mozilla team. Please add a Robotic voice reader in the future. The one on Microsoft Edge is excellent. That is one area that's hard to compet… (read more)

This is a request for the Mozilla team. Please add a Robotic voice reader in the future. The one on Microsoft Edge is excellent. That is one area that's hard to compete with. Please consider for Firefox.

Asked by rahnn 10 hours ago