Showing questions tagged: Show all questions

Thunderbird forced quit

I'm using version 102 of Thunderbird with Ubuntu 22.04 and over the last several weeks, almost daily crashes - force quit. I'm doing general things like read, delete or … (read more)

I'm using version 102 of Thunderbird with Ubuntu 22.04 and over the last several weeks, almost daily crashes - force quit. I'm doing general things like read, delete or write emails. Also, I put my computer in suspend mode, when not in use and startup results in Thunderbird failing, which I have to get email for each account. I would say that having a force quit when writing an email is the worst, but some is saved in draft. I've used this email client for many years now, I'm not ready to switch. So, what's up?

Asked by Ron 39 minutes ago

Scroll wheel stopped function

I just installed the new 115 Supernova version of Thunderbird and my scroll wheel no longer functions in any of the frames. I use the X-Mouse v2.19.2 app and have never … (read more)

I just installed the new 115 Supernova version of Thunderbird and my scroll wheel no longer functions in any of the frames. I use the X-Mouse v2.19.2 app and have never had a problem before. The down and up arrows work so I set a button in X-mouse to down arrow but it did not work. Am I missing a setting somewhere?

Asked by George 1 hour ago

Gracefully handle memory exhaustion

I really want to use firefox. I really do. But firefox's memory management is making that very difficult. I have 8GB of RAM, which really ought to be enough, but inevita… (read more)

I really want to use firefox. I really do. But firefox's memory management is making that very difficult.

I have 8GB of RAM, which really ought to be enough, but inevitably, over time, firefox will munch and munch and munch until it has consumed all of it.

And then... my system crashes. I lose work. I get angry.

Well, okay, I use linux, so after this happened a few times I stuck firefox in a systemd scope and limit it to 90% of the memory of my system. At first, that didn't work because firefox would simply eat into the pagefile, until it had consumed all of it (or as much as I entitled it to), at which point firefox would desperately try to do.... something, very frantically, which would lock the CPU usage to 100%, again bringing down the system. So I limit its RAM and prohibit it from using the pagefile, and now, it's just firefox that dies.

....

But, really, that's still a problem. I still have emails partially written, forms filled out, work is still lost. Is it really so abhorrent to take out the trash that you'd rather just commit suicide instead? I say take out the trash, because firefox will restart, reload those very same tabs, and carry on with a fraction of the memory usage. Something's been dropped, and it wasn't important (well, other than the content of that email I've been composing for the last half hour).

So. If I'm going to continue using firefox, which I would very much like to do, there needs to be some way for it to gracefully say to the user: "I've run out of available memory. I'm going to have to..." (for example) 1. perform garbage collection (do whatever 'minimize memory use' seems to do... which is not much, but something that really ought to be the default action in this situation) 2. clear the buffer of some videos being played, or some cached results or something, i dunno. 3. gracefully stop loading the current tab, or process, or whatever, and say to the user "I've run out of resources to continue. Please choose one or more tabs to close in order to continue"

Then, at least, I can sacrifice my background music tab, or something else unimportant, to buy enough time to copy that email into notepad, submit that form, or just run 'minimize memory usage', and be able to carry on.

Asked by ymousa85+firefox 5 months ago

Last reply by ymousa85+firefox 4 hours ago

Proxy server refused connection(Android)

On 28 September 2023 It started to "show proxy server refused connection" when i was browsing google pages. I've tried chrome it seems to be working just fine. Regarding … (read more)

On 28 September 2023 It started to "show proxy server refused connection" when i was browsing google pages. I've tried chrome it seems to be working just fine. Regarding the Mozilla I've tried everything, reinstalling several times, restarting the phone, reading on the net for similar problems and i failed to find solution. On 2 October 2023 I've tried again to install Mozilla it seams to work just fine. My question is what happened?

Asked by Oliver Stefanovski 2 hours ago

Last reply by Paul 1 hour ago

cannot access email thru inbox on my windows computer

Suddenly I can no longer get email downloaded. I can get it on my iphone and ipad but not on my windows computer. I have made no changes to thunderbird. How can I regain … (read more)

Suddenly I can no longer get email downloaded. I can get it on my iphone and ipad but not on my windows computer. I have made no changes to thunderbird. How can I regain access to my email on this computer?

Asked by dlmacp 1 hour ago

screen locked up

yesterday, when i logged into my icloud.com to use my email, my screen became dominated by a thing that said something about protecting my privacy or email or what ever. … (read more)

yesterday, when i logged into my icloud.com to use my email, my screen became dominated by a thing that said something about protecting my privacy or email or what ever. there were two options, and I tried both of them, but that was all it would do. I never was able to get rid of that screen or use my email. I consequently logged into google chrome and then had no trouble at all with my icloud.com account.

Asked by stanperry@me.com 1 hour ago

Windows 10 PC consistently load

"Why does Firefox on my Windows 10 PC consistently load 'https://onlinebinoculars.com/' much slower compared to other websites, causing delays in accessing important info… (read more)

"Why does Firefox on my Windows 10 PC consistently load 'https://onlinebinoculars.com/' much slower compared to other websites, causing delays in accessing important information about binoculars and optics?"

Asked by Business Seo 2 hours ago

Mouse unresponsive to elements in the browser and on webpages

In Firefox, the mouse becomes partially unresponsive to elements in the browser and on web pages. This happens after 15-30 minutes after starting up the browser. Common s… (read more)

In Firefox, the mouse becomes partially unresponsive to elements in the browser and on web pages. This happens after 15-30 minutes after starting up the browser. Common symptoms include:

- Unable to drag and drop elements properly, including text after highlighting it. - Sometimes, the mouse continues to hold elements while dragging. Pressing ESC temporarily fixes this. - Dropdown menus on websites do not drop down when hoovering over them - Other items on websites don't display items when hoovering over them

I have tried:

- Different mouses, including my laptop's trackpad - A Firefox fork, namely Waterfox, but it still occurs - Limited testing with other browsers. No problem occurs - Limited testing on desktop. No problem occurs - Entering Troubleshooting Mode on Firefox - Clearing cookies and cache - Reinstall Firefox (including installing from command line instead of the snap store) - Updated Firefox - Refreshed Firefox - About:Processes doesn't show anything using more than 10-15% of CPU at any one time - Limited testing with a new Firefox profile. No problem occurs - Disabled WebGL and Hardware Acceleration.

Temporary fix: Restarting Firefox, but the problem re-occurs shortly after use.

Using Ubuntu.

Any help would be greatly appreciated.

Asked by Rhys 1 week ago

Last reply by Rhys 3 hours ago

Reverting from Thunderbird 'Upgrade' 115.2.2 (32 Bit) Supernova

How do I correct my serious error (when tired) in allowing a Thunderbird 'Upgrade' 115.2.2 (32 Bit) Supernova to install on my Laptop (Windows 10 Home, 64 Bit). I failed … (read more)

How do I correct my serious error (when tired) in allowing a Thunderbird 'Upgrade' 115.2.2 (32 Bit) Supernova to install on my Laptop (Windows 10 Home, 64 Bit). I failed to read the Release Notes by trusting Mozilla wouldn't issue such a drastic change without Warnings as it was not just an 'Upgrade'! It has screwed up my Set up, Folders etc., completely changed layout, can't find 'Write Message' tab etc. etc . etc.

The previous Thunderbird Version had many problems further introduced by 'Upgrades' but was at least still had continuity with earlier Versions with a functional MMI (man machine interface) instead of all the changes introduced with the 115.2.2, which in my opinion should be withdrawn completely. N.B My experience in Systems Control, as an Air Traffic Control Engineer, we would throw this out as not fit for purpose.

Help Please and explain how can I revert back to an Earlier Version?

Asked by 100percent 2 weeks ago

Last reply by hkr3 3 hours ago

camera

I was using the camera so that I could virtually try on a product. For the longest time the camera listing stayed on for quite awhile. I'm wondering if this is a typical … (read more)

I was using the camera so that I could virtually try on a product. For the longest time the camera listing stayed on for quite awhile. I'm wondering if this is a typical thing or is this a glitch

Asked by River Blackstarr 3 hours ago

Windows 10 taskbar does not display when Firefox window is maximized but not full screen

For Windows version 10.0.19045 Build 19045 If using Firefox Version 113.0.1 (64-bit) in Windows 10 and in the following state: Firefox is open and window is maximized.… (read more)

For Windows version 10.0.19045 Build 19045 If using Firefox Version 113.0.1 (64-bit) in Windows 10 and in the following state:

 Firefox is open and window is maximized.
 Firefox Full Screen is toggled OFF.
 Windows taskbar setting "Automatically hide the taskbar in desktop mode" is toggled ON.

Then the Windows taskbar will not display when the cursor is place at the bottom of the monitor screen. If the Windows taskbar setting "Automatically hide the taskbar in desktop mode" is toggled OFF. Then the Windows taskbar will also not display. Changing the ON/OFF state of any other Windows taskbar display setting in any combination does not fix the failure.

Asked by dsand011 4 months ago

Last reply by gnarskate20 3 hours ago

Firefox reloading nearly everytime I restart computer and now won't load websites

The newest version reloads and resets nearly every time computer restarts over the past couple weeks. Same thing today, however, now I cannot load anything. I can get to… (read more)

The newest version reloads and resets nearly every time computer restarts over the past couple weeks. Same thing today, however, now I cannot load anything. I can get to settings, etc but it will not load websites - no error code, just keeps "thinking"

I am able to use Chrome, so it is not an internet/router issue.

Asked by J Cowen 5 hours ago

Unable to start Firefox, not even in Safe Mode ...

Hail: System Software: Win11Ent_x64 v22H2 (b: 22621.2283) MFF v18.5.0.0 No matter what I try, my MFF keeps crashing at startup. For some reason, it tries to open 2 page… (read more)

Hail:

System Software: Win11Ent_x64 v22H2 (b: 22621.2283) MFF v18.5.0.0

No matter what I try, my MFF keeps crashing at startup. For some reason, it tries to open 2 pages the windows at the same time, which is illogical. I deleted firstly my: sessionstore.jsonlz4 logins.json to no avail.

Then I tried to open MFF through elevated CMD with the command: C:\Program Files\Mozilla Firefox\firefox.exe -safe-mode Again, 2 windows pop crashing immediately.

I do not understand why all of the sudden, it tries to open 2 different instances at once. This makes no sense. I am out of ideas, having tried many an option found on Google, but which none give me a solution.

If anyone has an idea, I would be quite darn thankful. This MSEdge crap that I need to use now is not quite my thing.

Thank you. Ke'Ylan

Asked by Ke'Ylan Abaddon Banthraxx 3 days ago

Last reply by zeroknight 5 hours ago

Firefox Tab crashes since latest uodate to firefox.

Ever since FireFox updated to the latest version I'm constantly having Tabs crash within Firefox. The following message comes up: GAH. Your tab just crashed.. bp-99cb… (read more)

Ever since FireFox updated to the latest version I'm constantly having Tabs crash within Firefox. The following message comes up: GAH. Your tab just crashed..


bp-99cb0647-4176-4710-b2c8-8a9e50231001 10/1/2023 1:01 PM bp-1da1989d-2091-432e-bfb7-8970c0231001 10/1/2023 1:01 PM bp-2cde79d9-a1de-4765-bd52-82dd10231001 10/1/2023 1:01 PM bp-9ad00c91-a977-4b4f-96a5-f1c2f0231001 10/1/2023 1:01 PM bp-41f094be-b1b5-4505-a6a2-097050231001 10/1/2023 1:01 PM bp-67a0c441-baad-412f-af7c-aeb9d0231001 10/1/2023 1:01 PM bp-5c33e37f-a7d4-4710-9918-c3a740231001 10/1/2023 1:01 PM

(moved the crash reports out of the Troubleshooting Information - c)

Asked by wconstable 1 day ago

Last reply by zeroknight 5 hours ago

multiple minute delay whenever I open a folder in a new tab or window

Since installing Supernova, I find a huge (multiple minute) delay whenever I open a folder to a new tab or window. There was zero delay on the prior version to open a fol… (read more)

Since installing Supernova, I find a huge (multiple minute) delay whenever I open a folder to a new tab or window. There was zero delay on the prior version to open a folder, so it appears to be specific to Supernova. I'm surprised that no one else has mentioned it on the forums yet, so it seems it might just be something about my particular setup. Can anyone help me diagnose what I might be doing wrong?

Thanks!

Asked by lowraxe 1 week ago

Last reply by lowraxe 5 hours ago

NTLM authorization does not work in FireFox 118.0.1

Hello! I have a problem with latest version of FireFox (118.0.1). I have a website running at https://localhost:7230. And Asp .Net Core backend running at http://localhos… (read more)

Hello! I have a problem with latest version of FireFox (118.0.1). I have a website running at https://localhost:7230. And Asp .Net Core backend running at http://localhost:5205/, the authorization is configured to use NTLM.

From the frontend I call: const response = await axios.get("http://localhost:5205/Users/GetUser", {

   params: null,
   withCredentials: true

});

and it works in Chrome and in previous FireFox 117.0.1, but doesn't work in FireFox 118.0.1.

I've checked the request-headers, they are the same except for the version in User-Agent. I guess this has something to do with the security settings. I looked at the patch notes but didn't see anything similar to my problem.

What was changed in the latest version and how can I fix this?

Asked by romannt 8 hours ago

Last reply by zeroknight 5 hours ago

Supernova Inbox

The upgrade to Supernova resulted in the Inbox Folder only showing a portion of all of my email accounts/addresses. How do I get them all in the Inbox Folder?

Asked by connman 6 hours ago

Banner on Firefox 118.0.0 and 118.0.1

We are having issues with the new updates 118.0.0 and 118.0.1 on Windows 10. We believe the advanced tracking protection is blocking some of the resources from loading i… (read more)

We are having issues with the new updates 118.0.0 and 118.0.1 on Windows 10.

We believe the advanced tracking protection is blocking some of the resources from loading in our application Banner who is provided by Ellucian. We have used a group policy to block Firefox from updating until we are able to resolve this issue.

We attempted to add the Enhanced Tracking Protection exception list but that did not work.

Are you able to provide us with a group policy that we can turn off advanced tracking protection for that one site?

Or are you able to provide us with some assistance with the next steps?

Asked by joshua.gilmon 6 hours ago

Huge thunderbird local folders

I have now 4 folders corresponding to one profile each and with tenths of GB of inbox and other emails. I suppose Thunderbird created them when I created a new profile by… (read more)

I have now 4 folders corresponding to one profile each and with tenths of GB of inbox and other emails. I suppose Thunderbird created them when I created a new profile by trying to move the local folder to a different place than the default location. I have multiple email accounts. As a result Thunderbird folder is large (90 gb). I suspect those are duplication. I tried the import feature but it gave me an error message as the profile wasn't found. Can I just cut and paste the content of those three folders into the fourth one? Or simply delete them? Thank you for your help.

Asked by jlpponcelet 7 hours ago