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When I click on a message the list of messages in Thunderbird jumps around and it's a REAL PitA to have to keep scrolling back to where I was. This latest version/update sucks.

When I click on a message the list of messages in Thunderbird jumps around and it's a REAL PitA to have to keep scrolling back to where I was. This latest version/update … (read more)

When I click on a message the list of messages in Thunderbird jumps around and it's a REAL PitA to have to keep scrolling back to where I was. This latest version/update sucks.

Asked by the_hawk1 7 minutes ago

Inaccurate Unread Message Counts

The Thunderbird icon is always badged with 99+ unread emails regardless of the true number. My inbox sometimes displays the right number but sometimes shows a random num… (read more)

The Thunderbird icon is always badged with 99+ unread emails regardless of the true number. My inbox sometimes displays the right number but sometimes shows a random number in the mid 30's. Restarting TB temporarily resets the values but the bad and inbox counts go wrong again after a few minutes. I think this started with the 115 update.

With both of these issues, I can't see when I actually have unread mail. Any advice on how I can fix this?

TB = 115.3.1 M1 Mac with Ventura 13.6. Owl for Exchange plugin to get mail from MS Outlook.

thanks

Asked by seth_goldman 18 minutes ago

Microsoft Teams web Large Gallery mode not working since 118.0.1

Hello! Since I updated Firefox to 118.0.1 (latest version when writing this) the Teams Large Gallery mode in Firefox is displaying black and eventually all the participan… (read more)

Hello! Since I updated Firefox to 118.0.1 (latest version when writing this) the Teams Large Gallery mode in Firefox is displaying black and eventually all the participants appear but the performance is 1 frame per minute. All the cameras are frozen and occasionally the display refreshes for one single frame.

Audio is working fine and default Gallery mode (only 4 camera displayed) still works normally.

Thank you!

Asked by powernemo 3 hours ago

Last reply by powernemo 50 minutes ago

Critical Error in new Thunderbird

After update to Thunderbird 115.3.1 (64-bit) version on Linux Mint 21.2 (based on Ubuntu Jammy) I can't see list of accounts, folders or messages. I attach screenshot of… (read more)

After update to Thunderbird 115.3.1 (64-bit) version on Linux Mint 21.2 (based on Ubuntu Jammy) I can't see list of accounts, folders or messages.

I attach screenshot of an issue and debug console output. This is a status after opening Thunderbird after update.

Asked by Przemek W. 1 hour ago

Why Supernova isn't stable?

I don't understand why mozilla didn't thoroughly verify the stability of this version. At my workplace, everyone who had updated to Supernova, has attachments problems (d… (read more)

I don't understand why mozilla didn't thoroughly verify the stability of this version. At my workplace, everyone who had updated to Supernova, has attachments problems (doesn't open), If you want to create a local folder, it doesn't create, it shows another sender at the email (even if after you repair it, after two days problem comes back), it has problem with the password, says need to login and enter the new password. Even if you enter the password, doesn;t work. The same email client which worked perfectly until the update to Supernova. For the past week my life has been a living hell trying to reinstall and configure it again. yes, I'm the IT guy for 150pc.

Asked by Robert 3 hours ago

update to thunderbird 115.3.1 (64-bit) authentication problems

After the update, ALL 7 of my email accounts (Gmail, server, yahoo) respond with "Sending of password for user XXXXX@GMAIL.COM did not succeed. Mail server pop.gmail.com… (read more)

After the update, ALL 7 of my email accounts (Gmail, server, yahoo) respond with "Sending of password for user XXXXX@GMAIL.COM did not succeed. Mail server pop.gmail.com responded: [AUTH] Username and password not accepted." All accounts respond the same, for fetching or sending. I have checked all the server settings in & out, and re-typed them in. The "Enter new password" box does not solve the problem, I get the original error message over and over.

Running Win10, been using Netscape/Mozilla/Tbird for 25+ years.

I have several other issues with this new version, but if I can't get it to work, they are lower priority.

Asked by Scott Mele 7 hours ago

Last reply by Scott Mele 5 hours ago

Constant login pages, not displayed correctly, unable to sign into gmail

I am at a clomplete loss here and after hours of googling and frustration I just need someone who can help. - I purged all installation folders and paths, deleted profil… (read more)

I am at a clomplete loss here and after hours of googling and frustration I just need someone who can help.

- I purged all installation folders and paths, deleted profile and reinstalled Thunderbird 115.1.1 on absolutely (!) clean sheet, it is dead on and I inspected all versions and folders.

- I hoped that the version fixes my login issues, but if anything, they're worse and the logins don't last nearly as long as they used to.

- I am aware of the imap, smtp and tls configuration

- I am aware of the settings in gmail, also tried all combinations of oauth2, less secure apps, app password, I tried all of that

- tried enabling javascript manually, cookies, checking all local browsers, especially firefox browser and legacy IE options for anything that could be wrong

- I can set up and add my gmail accounts, usually once upon install. It will then work with no issue, receives and sends mails, loads all sub folders. It just won't stay.

- I can go to account/privacy and view and edit my passwords. I can enter the correct password there and the account itself works and loads mail. If I close and re-open TB, it's still fine. On the 4-5th time of opening and closing, it locks up and starts promting for sign in.

- I get logged out of one or multiple accounts and get promts to sign back in. These login page windows then cannot be interacted with, at all. They are not displayed correctly, the buttons are just dead and do not react or lead anywhere if I click. Some do the little brightness animation and recognize that I clicked, but nothing continues. I have no ability to enter or submit the gmail credentials in there.

- I tried navigating those with on-screen keyboard, CTRL +, also with scroll wheel etc., it cannot be resized or interacted with. Also changing the window and screen scaling size (100%/150%) does nothing, I also checked all actual browsers like firefox and chrome and they all have normal zoom, cache and cookie settings. Why is the login page not usable?

I know it would probably be fine after reinstall but I just cannot keep doing this. It does not last even a week. I even deleted the profile and re-setup everything several times already, it still comes up with login pages all the time. And if those are not usable then I cannot go forward.

This is all on a fresh Lenovo Thinkbook G15 that is nearly new. I have never seen software not work this vehemently. I have given all info that I have and all that I tried. Can someone please advise, I don't understand it anymore.

Asked by getrabelmu 1 month ago

Last reply by getrabelmu 5 hours ago

Upload of a big file cause error

Hi! I found an issue in Firefox for Android. I recreated it in stable 118.1 and nightly 120 on two devices (Samsung S21 and Xiaomi Pad 5). To reproduce the issue: O… (read more)

Hi!

I found an issue in Firefox for Android. I recreated it in stable 118.1 and nightly 120 on two devices (Samsung S21 and Xiaomi Pad 5).

To reproduce the issue:

   Open Google Drive or OneDrive (I didn't check on other clouds) in desktop site mode.
   Try to upload a file of size ~1GB.

In 70% of cases, Firefox will crash in different ways

Asked by DavaG 7 hours ago

Command functions do not work T-bird 115

Using the new Thunderbird on Mac 10/3/2023. Command functions do not work. For example, the essential "Command 1" while Tbird is open only results in a beep, not an open … (read more)

Using the new Thunderbird on Mac 10/3/2023. Command functions do not work. For example, the essential "Command 1" while Tbird is open only results in a beep, not an open window. The only way to open a window is to click on the icon in the Dock, or to quit and reopen the app. When open, none of the command functions are black in the drop-down menus - all gray.

Asked by 19jamal 18 hours ago

Last reply by 19jamal 8 hours ago

Thunderbird 115.3.1

Thunderbird updated itself and now I get error messages pop-ups from Microsoft every other second I keep Thunderbird open. The error message is wrong which means somethi… (read more)

Thunderbird updated itself and now I get error messages pop-ups from Microsoft every other second I keep Thunderbird open.

The error message is wrong which means something is wrong in the new version of thunderbird.

I need a fix since I tried everything by now.

I don't expect an answer/solution but I do hope for it.

Asked by me chris se 3 days ago

Last reply by me chris se 9 hours ago

right-click openwith Firefox

When downloading any file in Firefox (the picture is an example), the "Firefox" option will be added in the right-click open-with in Windows Explorer. This does not happe… (read more)

When downloading any file in Firefox (the picture is an example), the "Firefox" option will be added in the right-click open-with in Windows Explorer. This does not happen in other browsers. And this item is added without permission, it is a bad behavior.

在Firefox中下载任意文件(图中为一个例子),在Windows 资源管理器右键打开方式中都会被添加“Firefox”选项,这不会发生在其他浏览器上,而且一个浏览器未经允许添加一个打开方式是不好的行为。

Asked by devi_pure 15 hours ago

Last reply by devi_pure 12 hours ago

what is going on with Firefox Mozilla ....

The second time I seen this before.... Mozilla has changed into my aol account... And everything in my mozilla firefox account is gone ... The way I had it set up passwo… (read more)

The second time I seen this before.... Mozilla has changed into my aol account... And everything in my mozilla firefox account is gone ... The way I had it set up passwords everything is different .... And then it came back for a few hours and then changed back again.... And when it came back I shot a photo of what my Mozilla Firefox looks like at the top and the aol on the bottom ... NOW Mozilla looks identical to the bottom ....

What is going on please .....

Mike Hirsh

Asked by Mike Hirsh 12 hours ago

the hourglass icon comes on whenever I click anywhere in the inbox.

the hourglass icon comes on whenever I click anywhere in the inbox, and the program makes me wait too long. This is a new problem with the so-called new thunderbird. It i… (read more)

the hourglass icon comes on whenever I click anywhere in the inbox, and the program makes me wait too long. This is a new problem with the so-called new thunderbird. It is not an improvement; it was made worse. Please fix this bug. And where it says report a bug, I can't report one.

Asked by ErictheGreen 23 hours ago

Last reply by ErictheGreen 16 hours ago

Copy paste formatting between seperate windows

When copying text from a website in one Firefox window, and pasting in a separate Fire Fox window, formatting issues occur Running on Windows 10 Firefox, windows/… (read more)

When copying text from a website in one Firefox window, and pasting in a separate Fire Fox window, formatting issues occur

  • Running on Windows 10
  • Firefox, windows/tabs not in container
  • Pasting text from Coursera to Notion.so fails to start text on current line and properly format.
  • Works on Microsoft Edge with no issue, so problem is isolated to Firefox

Attaching images for clarification and comparison. (sorry for quality, quick MS.paint job)

  • after further testing, it appears that copying from Coursera in Firefox to Microsoft Edge also has the same formatting issue, so it seems to be a compatibility situation between Firefox copying from Coursera specifically, and not an issue with pasting to Notion.so
  • appreciate the fact that there are multiple third party factors at play, but the issue is killing my productivity so any help is appreciated!

Asked by firefox.hunter360 3 days ago

Last reply by firefox.hunter360 17 hours ago

Thunderbird: When moving a message to a different folder, my view of the inbox shifts and shows e-mails from earlier

Good Afternoon, With the new update to Supernova, I'm having an issue when I'm moving e-mails to different folders that I have. When I drag and drop the e-mail to a diff… (read more)

Good Afternoon,

With the new update to Supernova, I'm having an issue when I'm moving e-mails to different folders that I have. When I drag and drop the e-mail to a different folder, my inbox screen refreshes and shifts my view of e-mails down to a previous day.

Example:

  • Moved an e-mail to Folder 1
  • The list of e-mails that I'm looking at ... let's say from Oct 3rd, 2023 - Sept 29th, 2023 ... shifts. Now it is showing e-mails from Sept 26th, and I need to scroll up in order to view the e-mails I was looking at
  • Basically, all this means is that each time I move an invoice, I have to scroll up to look at the current group of e-mails I was looking at which is inconvenient and did not happen previously

Asked by Chris 20 hours ago

Firefox constantly crashes

Hi, My Firefox keeps crashing every time I copy and past something from Excel and try to go to Firefox, it immediately goes gray and the only option that works is restar… (read more)

Hi,

My Firefox keeps crashing every time I copy and past something from Excel and try to go to Firefox, it immediately goes gray and the only option that works is restarting it and waiting does nothing (which means I constantly relog back into to all of my accounts that I am using for job searches). It has been many weeks since this started happening and auto updates have not corrected anything. I've submitted the crash reports just now. Let me know what can fix this. Thanks!

Asked by RWWongPhD 20 hours ago

Last reply by RWWongPhD 20 hours ago

servers

Hi Support. My name is Steve and i keep getting this message : 'Login to server imap.telstra.com with username s.weathered@bigpond.co failed' on the same message … (read more)

Hi Support. My name is Steve and i keep getting this message : 'Login to server imap.telstra.com with username s.weathered@bigpond.co failed' on the same message it shows buttons 'retry' 'enter new password' (which i got from telstra last time this happened) & "cancel. I rang Telstra and after a 2hr wait they tell me the problem is on your end of the deal. Can you help please. Kind Regards, Steve.W.

Asked by s.weathered 22 hours ago