Showing questions tagged: Show all questions
  • Archived

Firefox opens home page as well as link

A few versions ago, Firefox (Mac) changed behavior when clicking on a link in an outside program. Specifically, if Firefox is not running and I click a link in Outlook, F… (read more)

A few versions ago, Firefox (Mac) changed behavior when clicking on a link in an outside program. Specifically, if Firefox is not running and I click a link in Outlook, Firefox opens the clicked link in a tab but also opens my homepage in a second tab. Since I'm only interested in the clicked link at this time I don't want it to open my home page, just the clicked link. This problem is exacerbated by my.yahoo.com which causes a switch from the tab containing the clicked link to the homepage tab.

How do I get Firefox to only open the link that I clicked and not my homepage in addition? This was the normal behavior until a few months ago.

Mac OS 11.7.4 Firefox 110.0.1

Thank you!

Asked by furst569 6 months ago

Last reply by cor-el 6 months ago

  • Archived

sync instructions shown on (firefox windows 11) how to sync my android devices are totally wrong

I just finished setting up my new pc with Windows 11 (Feb 2023 updates) and installed Firefox 110.0.1) and wanted to transfer my logins, passwords, etc, from my Android 1… (read more)

I just finished setting up my new pc with Windows 11 (Feb 2023 updates) and installed Firefox 110.0.1) and wanted to transfer my logins, passwords, etc, from my Android 12 Phone's Firefox 110.1.0, and other pcs. A window popped up giving instructions how to sync my phone, as follow:

      • Sync Firefox on you phone or tablet. 1) open Firefox on your Mobile Device. 2) Go to the menu (<ios>&<android>menu examples shown) and tap sync and save data. 3. Tap ready to scan and hold your phone over this code.***

I'm 73, have used Firefox since first release in 2004. In all these years I have never seen SYNC in the instructions to "sync and save and to point the phone at a barcode-thingy" or at least not in this world. The instructions made it seem like SYNC was right there to see, but I had to dig thru layes of options to finally find it. You can blaim it on my 73 yr old brain, I guess, but nothing like these instructions exist in Windows or Android firfox. What in the world are your programmers smokin' these days. I would just as soon open up Edge or Chrome and did up the passwords I need to log into my banking and creditcard accounts...heck, it seems like MAYBE I should just dump Firefox after almost 20 years and just use those other browsers. At least there instructions are much simpler that this ol' man can follow. Please have someone review your published helps info on your webpages, and help those Sr. citizens like me to more easily find what we need without calling up grandsons or granddaughters for help (their parents are worse than I am at most techy stuff!) Chalmers

Asked by Chalmers H. Davis, Jr. 6 months ago

Last reply by Riverfreddy 1 month ago

  • Archived

How to disable "Warning: Potential Security Risk Ahead"?

Windows 11 x64, Firefox 110.0.1. HTTPS-only mode disables. OCSP enabled. I've tried playing around with these flags, nothing works. security.certerrors.mitm.auto_enab… (read more)

Windows 11 x64, Firefox 110.0.1. HTTPS-only mode disables. OCSP enabled. I've tried playing around with these flags, nothing works.

  • security.certerrors.mitm.auto_enable_enterprise_roots
  • security.certerrors.mitm.priming.enabled
  • security.ssl.enable_ocsp_stapling
  • security.insecure_field_warning.contextual.enabled
  • security.certerrors.permanentOverride
  • network.stricttransportsecurity.preloadlist
  • security.enterprise_roots.enabled

Do not recommend me to click Advanced -> Accept the Risk and Continue. I want to disable the warning forever for all the hosts. For example, Chrome supports flag --ignore-certificate-errors, I need something like this.

Asked by kevneenhz 6 months ago

Last reply by stoonguy1948 1 month ago

  • Archived

why has my browser decided that my searches should be done in the address bar. I never do searches from the address bar. please change that or tell me how to go back to searching in the search bar instead of the address bar

bold textwhy has my browser decided that my searches should be done in the address bar. I never do searches from the address bar. please change that or tell me how to go … (read more)

bold textwhy has my browser decided that my searches should be done in the address bar. I never do searches from the address bar. please change that or tell me how to go back to searching in the search bar instead of the address bar

Asked by dgc001 6 months ago

Last reply by eu514 2 months ago

  • Archived

Videos don't work on Firefox

hello , I have win 11 laptop where Firefox is my default browser , and recently it seems that I can't play any videos on Firefox and I keep getting this error : if p… (read more)

hello , I have win 11 laptop where Firefox is my default browser , and recently it seems that I can't play any videos on Firefox and I keep getting this error : if playback doesn't begin shortly, try restarting your device Youtube seems to be working on other browsers and I tried every single suggestion out there to fix this but nothing helped ,examples:

1. Retarting device , browser 2. updating device , browser 3.disabling hardware accleration on FF 4.checked for driver updates for my GPU 5.disabled any extensions or add-ons 6.run FF in tshoot mode 7.checked that windows media fetaure is installed

it only works when I run FF in compatibility mode /windows 8 , which is not ideal for me. can you please help ? 

Regards, Haneen

Asked by haneenqaderi 6 months ago

Last reply by zeroknight 2 months ago

  • Solved
  • Archived

I can't save files in Firefox

Firefox worked perfectly, but since a few days I can't download anything. I'm using Mozilla Firefox snap for Ubuntu 22.04, version 110.0.1 (64 bits) canonical-002 - 1.0 W… (read more)

Firefox worked perfectly, but since a few days I can't download anything. I'm using Mozilla Firefox snap for Ubuntu 22.04, version 110.0.1 (64 bits) canonical-002 - 1.0 With Chrome everything works perfectly so I assume it's a problem from Firefox.

When I open a PDF, a MP3 or any file, the "save" option doesn't display anything. Usually it opened a dialog where I could choose the folder where I wanted to download the file, but now I have nothing.

I have only 4 extensions: - adblocker ultimate - duckduckgo privacy essentials - vuejs dev tools - zotero connector

I always had them and I never encountered any problem.

Asked by DJ Caësar 9114 6 months ago

Answered by DJ Caësar 9114 6 months ago

Yahoo Mail is not an option in mailto settings

If I click on any "mailto" link the only options are Gmail or Firefox. If I go into Settings and choose applications then content type: mailto the same options are there… (read more)

If I click on any "mailto" link the only options are Gmail or Firefox.

If I go into Settings and choose applications then content type: mailto the same options are there- nothing for Yahoo Mail.

It used to be there, now it has gone.

Using version 110.0.1

Is there any way to manually add Yahoo mail to Firefox?

Asked by mk869 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Archived

Update 111.0

Since ver 111.0 I have not been able to use stock exchange platform onvista.de. It does not show chart and further anymore. I only see a blank body of the site, for examp… (read more)

Since ver 111.0 I have not been able to use stock exchange platform onvista.de. It does not show chart and further anymore. I only see a blank body of the site, for example see https://www.onvista.de/derivate/Knock-Outs/242774026-SV3AUN-DE000SV3AUN7.

Asked by birger.degen 6 months ago

Last reply by zeroknight 2 months ago

  • Archived

Please share your input Firefox connecting CDN servers such as amazon, google is not security threat

Team Please help me with reason for why Firefox connecting CDN servers such as amazon, google is not security threat for customer data? thanks Samvedna … (read more)

Team

Please help me with reason for why Firefox connecting CDN servers such as amazon, google is not security threat for customer data?

thanks Samvedna

Asked by samvejha 6 months ago

Last reply by cor-el 2 months ago

  • Archived

TopSitesColumns?

Hey there! I am looking for a setting that sets the columns in the new tab page. i know about: "browser.newtabpage.activity-stream.topSitesRows" This is the same as goin… (read more)

Hey there! I am looking for a setting that sets the columns in the new tab page.

i know about: "browser.newtabpage.activity-stream.topSitesRows" This is the same as going to the settings and changing it in the drop down menu.

Is there something that can set the quantity of columns?

Asked by careca 6 months ago

Last reply by careca 3 months ago

Can't Update Firefox

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking f… (read more)

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking for updates, but I can't get passed that point. I get this error message stating "Failed to check for updates."

Chrome was giving me much of the same issue, I've allowed GoogleUpdate on my firewall rules, restarted the PC and tried again. Still got the same error message. I have no other antivirus software installed on this device other than the Windows Defender default app. Firefox hasn't told what I should be allowing past my firewall so I haven't tried anything similar for Firefox.

I also tried uninstalling Firefox, but when I tried to reinstall, I couldn't finish that process because clicking on Download Now led me to this error message stating "Hmm. We’re having trouble finding that site.

We can’t connect to the server at download.mozilla.org."

I assumed this was maybe a DNS issue. I tried a DNS flush but that also was ineffective. I tried changing my DNS servers to 1.1.1.1 and 1.1.1.2, also tried other known DNS servers but that didn't work either.

In the meantime, I'd like to at least get an offline installer going because my current version is 110.0.1.

Thank you.

Asked by kimberly9 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Solved
  • Archived

I cannot unpin Firefox from the taskbar

How do I uninstall the Firefox icon from the taskbar? The standard article on the Firefox Support website is `How to pin and unpin Firefox from the taskbar on Windows 1… (read more)

How do I uninstall the Firefox icon from the taskbar? The standard article on the Firefox Support website is `How to pin and unpin Firefox from the taskbar on Windows 10 and Windows 11', but it seems to be out of date. It says to right-click on the icon and click on `Unpin from taskbar', but there is no such item in the right-click menu any more.

I know that it became difficult to unpin the Firefox icon about a year ago. I got a new PC recently and installed Firefox, but I could not remove the icon. Then realised that I should have done this during installation, by using 'Custom installation' and unticking the 'Icon on taskbar' option. I searched the web for clues and found none, so I uninstalled and reinstalled, which was a nuisance.

Some months later, I have just installed the new version 110.0.1, but I forgot to use 'Custom install', with the result that the icon is back on the taskbar. Again I have searched the web, and again no success. I tried reinstalling V110.0.1 on top, using 'custom install' this time --- I could switch off the 'Icon on taskbar', but the icon is still there.

I don't want to uninstall-reinstall this time because I have now configured Firefox as I want it, so that would waste a lot of time --- and I will probably forget again sometime in the future.

I am sure that Firefox has not done this deliberately, because they are always so much on the user's side.

QUESTION: How do I unpin the Firefox icon from the taskbar without uninstalling? I have an idea that there is a registry hack that will achieve this.

Asked by bill292 6 months ago

Answered by TechHorse 6 months ago

  • Solved
  • Archived

All typed text appears blue until I press space.

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search… (read more)

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search bar as well, and search suggestions and autocomplete doesn't work whenever it happens.

Asked by leeharam2004 6 months ago

Answered by leeharam2004 3 months ago

  • Archived

I need technical assistance with my Firefox browser, this issue needs fixing or I have to drop Firefox entirely

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I l… (read more)

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I log in to my BofA bank account, I then click on the make a payment button so I can pay online.**At that point when I click on the make a payment button my entire monitor screen goes white.**Sooooo frustrating.**We've updated my firefox software, we've cleared my cache history, we've also determined that if I use another browser like GoogleChrome that i now can make a payment online on the BofA website.*However, I only use Firefox and with all of the tech support I've received, they've assured me it is a Firefox browser issue and not a BofA online banking issue.*Also, I have another credit card with capital one.*When I go to that web page via firefox browber I can make a payment simple and as easy as always.*But no matter what I do, I cannot use Firefox to do my online banking with BofA.*For the last few years I've used the BofA online banking system with no issues.*Please help me determine why Firefox is giving me such problems ??**Folks are recommending I drop Firefox all togehter and go with Google chrome.*I'd prefer to stick with Firefox if someone from your tech team can PLEASE help me asap

Asked by bobglanville 6 months ago

Last reply by cor-el 4 months ago

  • Archived

My shopify website is not loading in Firefox

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies seve… (read more)

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies several times, and deleted and re-installed the app. It does work in Firefox on my iphone. Thank you for any help.

Chris

Asked by sirhclluk 6 months ago

Last reply by cor-el 4 months ago

Toolbar too large in Firefox 113

I have Firefox 113 on a 14" laptop. The toolbar takes up 1/3 of the height of the screen, which I find intolerable and an obstacle in my work. According to my research, t… (read more)

I have Firefox 113 on a 14" laptop. The toolbar takes up 1/3 of the height of the screen, which I find intolerable and an obstacle in my work. According to my research, there is no way to adjust the height of the toolbar only. I have a vision problem and need to have fonts a certain size. Any reason why I wouldn't go back to Firefox 110? I have 110 on another 14" computer and it looks great.

Asked by PineGrove36 4 months ago

Last reply by cor-el 4 months ago

Secure Connection Failed

Secure Connection Failed An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length. Error code:… (read more)

Secure Connection Failed

An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Getting above error even for google .com, and even other secured SSL websites, not able to use mozilla browser at all please help.

Asked by salunkhe.sandeshm 4 months ago

Last reply by Paul 4 months ago

  • Archived

Update on/about 21 April 2021 caused crash on quit

I am using Mac OS x 10.15. The FireFox Update on/about 21 April 2021 caused crash on quit. I have read the two pages of Widevine plugin issues, but I do not use FireFox … (read more)

I am using Mac OS x 10.15. The FireFox Update on/about 21 April 2021 caused crash on quit. I have read the two pages of Widevine plugin issues, but I do not use FireFox for viewing videos. I have no Widevine or similar plugin. Every time since the 4/21 update, when I click "Quit FireFox" It goes into a slow routine, then a pop-up asks if I want to report the crash. I have shared the data requested when I get the crash pop-up. I have used FireFox since v.3.? when it came out way back when. Obviously I liked it better when I did not have delay and crash to quit the browser.

This went on for about two years and was fixed about a week ago (Thank you!!!), now broken again with 110.0.1.

Please, any reason not to roll back to the previous version and have a smooth shutdown again?

Asked by 2fer 6 months ago

Last reply by 2fer 5 months ago

Portable Firefox 111 and 112 Won't Start

I've been using the portable version of Firefox for years. Every release up to 110 has worked great. But release 111 and 112 won't start. (edited title that add 'portab… (read more)

I've been using the portable version of Firefox for years. Every release up to 110 has worked great. But release 111 and 112 won't start.


(edited title that add 'portable' - c)

Asked by vbpyvpdyyztlafeutz 5 months ago

Last reply by Terry 5 months ago