Latest Answers

• Firefox stops audio playback when on a teams meeting while using a BT headset. Is there a way to prevent firefox from stopping audio playback?

  Hi @ardyvee, What I would do is to look for any extensions that might be installed related to voice / audio. If there are any, please remove them and try to play the video thro…

• Clicking/popping in Audio streams in FF, not in Edge

  Hey there! It looks like you're experiencing some clicking and popping issues with audio streams in Firefox, right? From what you've described, it might be related to a sample rat…

• font on address bar is for mice! how to increase?

  Hey there! Click on the three horizontal lines in the upper-right corner, then select "Options." In the "General" section, scroll down to "Language and Appearance." You'll see a "…

• Firefox virus warning is triggered by old mitigated Windows Defender detection history

  Hey there! It sounds like you're facing an issue where an old virus threat that was already taken care of is still triggering warnings in Firefox due to the Windows Defender Detec…

• Search from centre of page - not from toolbar

  Hey there! It sounds like you're having a bit of trouble with your search in Firefox. To fix this, let's try clearing your browser's cache and cookies first. Then, if the issue pe…

• Print icon goes to pdf, not printer

  Hey there! It looks like you're facing a little hiccup when trying to print from Gmail using the print icon. It seems like the print dialog is taking you to save the file as a PDF…

• Firefox extension Read Aloud does not start

  I'm sorry to hear that you're having trouble getting the Read Aloud extension to start in Firefox. Let's try a few steps to help you out. First, make sure the extension is enabled…

• Mails empty in TB 115.0.1

  I understand the frustration you're facing with the empty emails in Thunderbird. This issue might be related to a compatibility problem with the new version. To troubleshoot, you …

• How to keep unified folder (e.g. inbox) visible in favorites after restarting of the TB?

  It sounds like you're dealing with a bit of a quirk after the Thunderbird 115 update. Keeping a unified folder, like your inbox, visible in your favorites after restarting Thunder…

• Digital Signatures are maked as not valid in TB 115.1.0 (64-bit) Windows

  It looks like you're having an issue with digital signatures not being recognized as valid in Thunderbird 115.1.0 on Windows, especially with emails sent from Outlook clients. It'…

• Problem sending some emails

  Hey there! It sounds like you're facing a bit of a hiccup with your live.com email in Thunderbird. No worries, we'll get this sorted out! When you hit that send button and the scr…

• Empty sender field when clicking mailto links

  Hey there! It looks like you're having an issue with Thunderbird where the sender field is empty when you click on mailto links. I totally get how frustrating that can be. No worr…

• Thunderbird Nightmare: Entire Contents of Files/Folders with Saved Gmails VANISH in a Second When Clicked On

  I'm sorry to hear about the trouble you're facing with Thunderbird and your Gmail accounts. It sounds like there might be a synchronization issue causing your emails to be deleted…

• Thunderbird - Importing profile from SeaMonkey

  Hey there! It looks like you're having trouble importing your SeaMonkey profile into Thunderbird. No worries, we've got you covered! If the "Import from a SeaMonkey installation" …

• Bug: Spaces toolbar keeps reappearing (TB 115.1.0 for macOS)

  Thanks for reaching out about the spaces toolbar reappearing issue in Thunderbird. It seems like you're not alone in experiencing this, but let's try to find a solution. It could …

• New Thunderbird 115.1 install cannot connect to server

  I'm sorry to hear you're having trouble with Thunderbird after the Windows 10 crash. Since your laptop's Thunderbird is connecting fine, it's likely an issue specific to the new i…

• Entering Port Numbers Setting up Accounts in Thunderbird

  Hey there! It seems like you're facing a bit of trouble entering port numbers directly in Thunderbird. Normally, you should be able to just click in the box and start typing the n…

• Connection Timeout and SMTP Failure Issues

  Hi there! It sounds like you're facing some challenges with Thunderbird and Gmail connectivity. It's great that you're using Thunderbird as your email client, but sometimes VPN co…

• Firefox get often stuck in Poco X5 (MIUI 13)

  It seems like you're experiencing issues with Firefox getting stuck on your Poco X5 Pro, especially when clicking links in other apps. To address this, let's try a couple of steps…

• Scrolling in Firefox for Android is not smooth

  Hey there! I totally get what you're saying – smooth scrolling is super important. Sometimes, it could be due to how the browser's interacting with your phone's system. You could …

• Firefox Android

  I totally get how frustrating it can be when your open tabs suddenly vanish after an update. It sounds like a glitch that slipped through the cracks. A quick fix to try is clearin…

• open in app option not visible

  I totally get your frustration with the missing "open in app" option. With the latest update, Firefox has actually moved that option to the Settings menu. Just head over to the Se…

• Bing Engine Freezes Or Changes To Google DURING Reboot or Normal Usage

  Hello there! It sounds like you're having a bit of trouble with your search engine settings in Firefox for Android. I totally get how frustrating it can be when things don't work …

• Erro message [object Object]

  Hey there! It looks like you're having a little trouble with the CPR option on the institute system using Firefox on your tablet. No worries, we're here to help! The "[object Obje…

• wrongly created a POP account, then created an IMAP account

  It looks like you've encountered an issue with your email setup in Thunderbird. Since you've mistakenly set up a POP account and then an IMAP account, you're experiencing problems…

• Before a Thunderbird Lightning event starts, how to send an email reminder(s)?

  Hi there! I totally get what you're asking. In Thunderbird version 102 with Lightning Calendar, setting up email reminders can be a bit tricky. Currently, Lightning offers only th…

• Can't import from previous profile after reinstalling Thunderbird 102

  Hi there! It sounds like you're having a bit of a struggle with Thunderbird after the update. Don't worry, we can definitely help you sort this out. To address the issues you're f…

• thunderbird

  Hi Mike, it sounds like you're having trouble with Thunderbird repeatedly asking for your email server password, despite selecting the "remember me" option. This can be caused by …

• MS365 mail slow and sometimes doesn't download for hours

  Hey there! It sounds like you're facing a frustrating issue with your MS365 email account in Thunderbird. The fact that the other accounts work fine suggests this is specific to t…

• emails sent on thunderbird post update 102.14.0 being blacklisted

  I'm sorry to hear about the trouble you're facing with Thunderbird after the recent update. It sounds like your emails are being blacklisted by spam filters due to some suspicious…

• pdf file attachments open appropriately for viewing in incoming mail and sent mail, but not new outgoing mail prior to being sent

  Hi there! It sounds like you're experiencing a bit of a hiccup with your Thunderbird and PDF attachments. It's strange that this issue is happening only with new outgoing mail. Wh…

• Run now on message filters not working

  Hey there! It sounds like you're having trouble with the "Run Now" button not working for your message filters in Thunderbird. Don't worry, we can definitely help you out. This is…

• Should return receipts be end to end encrypted as well

  Hello! I understand your concern about return receipts not being encrypted in Thunderbird. You're right; return receipts are generally not encrypted, as they are more about acknow…

• Editing Days in View

  Hey there! Editing or deleting custom date ranges in Thunderbird is pretty easy. In version 102.14.0, you can do this by heading to the main Thunderbird window. From there, click …

• mozzila thunderbird error

  Hello there! It sounds like you're encountering an issue with Thunderbird. Don't worry, we've got you covered. This error usually occurs when you've reached the maximum number of …

• TB 115 ignores general.useragent.override setting.

  Hi there! It looks like with the recent upgrade to Thunderbird 115, the "general.useragent.override" setting that allows you to customize the User-Agent header is no longer workin…

• email

  Hi there! I understand how frustrating it can be when emails don't come through in Thunderbird. Let's work together to get this sorted. First, make sure your Thunderbird is up to …

• I'm so tired of, frustrated with, and annoyed by the reduced and very cramped text viewing area display in the new Thunderbird version as of July 223!!

  I completely understand your frustration with the reduced text viewing area in the new Thunderbird version. It can indeed be bothersome when the display feels cramped. To address …

• Can't log on to Thunderbird

  Hi there! It sounds like you're facing an issue with logging in to Thunderbird, and I'm here to help. If you suddenly see a login prompt after years of using it, it might be relat…

• Thunderbird flatpak 115.1 crashes when selecting print

  Hey there! It sounds like you're facing a bit of trouble with Thunderbird crashing when trying to print on Elementary OS. I totally get how frustrating that can be. Since you're u…

• Thunderbird is not downloading new inbox emails

  I understand the frustration you're facing with Thunderbird not downloading new inbox emails on two different PCs. It's possible that the new version might be causing this issue. …

• Seeing Double - Multiple occurrences in preview pane

  Hey there! Thanks for reaching out about this issue. It's not uncommon to come across some quirky behavior while using Thunderbird, but seeing double emails in the preview pane is…

• app not opening in private mode automatically anymore

  I understand your frustration with the recent changes in Firefox for iOS. It seems like the app no longer retains your private mode and tabs when you reopen it. This might be due …

• Video playback continues after tab is closed Firefox 115.0 (32242)

  Hey there! It sounds like you're facing an issue where video playback continues even after you close a tab in Firefox on your iPad. That can be a bit annoying, but no worries, we'…

• UNABLE TO EDIT ON ONE WEBPAGE ONLY

  Hey there! I totally understand your frustration, and it sounds like you've already taken some solid steps. Since this seems to be an issue only with this specific website, let's …

• Screen Mirroring

  Hey there! No worries, I'm here to help you out. If you want to stop screen mirroring on Firefox for iOS, you can simply swipe down from the top-right corner of your device to acc…

• Account not recognize

  Hi there! I'm sorry to hear about the trouble you're facing with your account verification. It sounds like there might be a glitch in the system. To get this sorted out, I recomme…

• Unable to use password manager on most pages

  Hey there! It's frustrating when the password manager button doesn't show up on some web pages. This issue could be related to how Firefox interacts with certain sites. To trouble…

• Recent "tab closed [undo]" Firefox iOS popup after closing any tab

  Hey there! Totally get your frustration with that popup – it can be a bit of a bother. Here's what you can do: Open up Firefox on your iOS device and type "about:config" in the ad…

• Browser issues

  Hey Jesse! It's frustrating when the browser doesn't cooperate, but let's get this sorted. It seems like a glitch where the flavor selection isn't sticking on the 5% nutrition web…

• Youtube

  Hey there! It sounds like you're having an issue with Firefox on iOS, and I'm here to help. So, about your question – if Firefox is automatically connecting with your iPhone and…

• Need help recovering or signing into main account

  Hi there! I'm sorry to hear you're having trouble accessing your main Firefox account after running that program. It sounds like the program might have cleared some of your browse…

• Microphone not working in Firefox, but works in other apps

  I'm sorry to hear about the microphone issue you're facing with Firefox on Windows 11. It sounds like you've done a thorough job troubleshooting so far. Since you've checked permi…

• youtube video not playing only audio adible

  Hey there! It sounds like you're facing a bit of trouble with videos on YouTube after the recent Firefox update. Don't worry, you're not alone in this. Sometimes, updates can lead…

• Minimized Firefox windows dont come back

  Hey there! I totally get how frustrating that can be. It seems like the minimized Firefox windows aren't coming back when you try to restore them. I'd suggest trying a couple of t…

• Ring.com login.

  Hi there! It seems like you're having trouble logging into Ring.com using Firefox. This issue might be related to the Widevine plugin, which is needed for some websites. First, le…

• how to prevent the creation of Firefox Private Browsing shortcut in Start Menu during installation?

  Hey there! I totally get your concern. To prevent the "Firefox Private Browsing" shortcut from being created in the Windows Start Menu during installation, you can make a small tw…

• We can’t connect to the server at secure.adultfriendfinder.com.

  Hey Doug, it sounds like you're dealing with a pesky issue trying to access that specific site. Since you've already tried various steps like turning off VPN, changing search engi…

• server not found

  Hey Doug, it sounds like you're dealing with a pesky issue trying to access that specific site. Since you've already tried various steps like turning off VPN, changing search engi…

• Firefox flickering issue with NVIDIA graphics card under Linux/Wayland

  Hey there! Thanks for reaching out about the flickering issue with Firefox on NVIDIA graphics cards under Linux/Wayland. I totally get how frustrating that can be, but I'm glad yo…

• something is wrong

  Hi there! It sounds like you're having trouble with your Firefox installation on Linux. Don't worry, we're here to help! If you're facing issues with the recent Firefox 88.0 updat…

• would like to sync 2 laptops

  Hello Sed, Certainly, I'd be glad to help you sync your Firefox data across your two laptops! To sync your Firefox tabs, add-ons, bookmarks, and more, follow these steps: On…

• Is it possible to display '\n' in textarea like in other browsers?

  Sure, I can help with that! In Firefox, the behavior you're describing is due to the way the browser handles the selection of text within a multi-line textarea. Unlike other brows…

• Not receiving emails from accounts@firefox.com

  Hey there! I totally understand your frustration, and I'm here to help you out. It sounds like you're locked out of your Firefox account due to 2FA issues, and the email with the …

• csv import

  Hi there! It sounds like you're trying to import a CSV file for your program, but you're facing some issues. Don't worry, I'm here to help! To insert the CSV file, follow these st…

• The Back Button doesn't work on Youtube.

  Hey there! Thanks for reaching out and describing the issue so well. It sounds like you're experiencing a common problem with the Back button on YouTube. This could be due to how …

• Please allow force-enabling of the "Open in App" button on all domains.

  Hey there! Thanks for reaching out to us with your question. I totally understand where you're coming from, and I appreciate your feedback. The "Open in App" button can indeed be …

• bookmarks

  Hey there! I totally understand how important your bookmarks are. To recover your bookmarks in Firefox for Android, you can follow these steps: Open Firefox and tap on the three-d…

• Firefox failed overnight, unable to install new download

  Hi there! It sounds like you're having a bit of trouble with Firefox. No worries, we'll get you sorted out! From what you've described, it seems like there might be a hiccup with …

• Problem with my callendar

  I understand your concern. It seems like there might have been a bit of confusion with the event invitations and cancellations. To resolve this, let's try a couple of steps. First…

• Writing RTL in Supernova

  Hi there! It's great to see your dedication to using Thunderbird for right-to-left (RTL) text writing. Unfortunately, the BiDi Mail UI extension is no longer compatible, but there…

• Flag for starting Thunderbird minimised (Flatpak)

  Sure, I can help you with that! Starting Thunderbird minimized with a Flatpak command is a bit tricky, but there's a workaround you can try. Unfortunately, there isn't a direct fl…

• Thunderbird installation fails and calendars unavailable

  Hey there! It sounds like you're having a bit of trouble with Thunderbird installation and calendars. No worries, we're here to help! When Thunderbird stalls during installation, …

• How to set in Thunderbird an automatic message for cyclic sending, e.g. every month sending same or date updated message?

  Hey there! Setting up an automatic message for cyclic sending in Thunderbird is a neat trick to have. To do this, you can utilize the "Message Filters" feature. First, create the …

• How do I link to Firefox private browsing from an email link in Thunderbird?

  Hey there! It's great that you're looking to open links in Firefox private browsing from Thunderbird. To do this, you can actually set up Thunderbird to use Firefox as your defaul…

• How do I get all of my folders and subfolders to have the same columns in v115?

  Hey there! I totally understand your frustration with the changes in Thunderbird's display columns. It's definitely not fun when things change unexpectedly. To get all your folder…

• Password on ONE account not "holding"

  Hey there! It sounds like you're having a bit of trouble with Thunderbird and a specific email account's password. No worries, we've got your back! It's possible that there might …

• logging in

  Hey there! I totally get how frustrating it can be when you can't log in even though you're sure about your password. Let's try a few things to sort this out. First, make sure you…

• Recurring "all day" event end date entered is not respected when saving

  Hi there! It sounds like you're experiencing an issue with Thunderbird's calendar feature. The behavior you've described might be a bug, and it's good that you've tested it agains…

• Inbox does not display or show any emails

  It sounds like you're having trouble with your Thunderbird inbox not displaying any emails. Don't worry, we're here to help! To fix this, you can start by checking if there's any …

• Grouping title is showing absurd numbers of emails

  Hey there! It looks like you're encountering a bit of a glitch with Thunderbird's email grouping and titles. No worries, we'll get this sorted out. The numbers in the grouped list…

• How to automatically update (or move) Filters after moving Folders from one email account to a new email account.

  Hey there! It sounds like you're trying to figure out how to automatically update or move Filters after moving Folders from one email account to a new email account in Thunderbird…

• Thunderbird is not accepting O365 Mail account

  Hello Mark, I understand your frustration with Thunderbird not connecting to your O365 email account. It's great that you've already tried a few troubleshooting steps. To address …

• V115.0.3 update deleted local some folders and data within them and some of the data in files retained. Noted this was a problem with an upgrade in 2021. wMS10 noted the upgrade was an 'incompatible program' and could NOT be fully installed.

  Hey there! It sounds like you're facing an issue with the recent Thunderbird update that deleted some folders and data within them. I get how frustrating that can be. To restore T…

• Moving select subfolders to a new thunderbird client on a new computer

  Hey there! Moving specific subfolders to a new Thunderbird setup is totally doable. First, make sure you've got Thunderbird installed on your new laptop. Then, in your old Thunder…

• Thunderbird frequently does not shut the background process

  Hey there! It sounds like you're dealing with Thunderbird not fully closing sometimes, right? That can definitely be frustrating. Here's what you can try: First, make sure all you…

• navigating with Tab key and Shift-Tab between folder and message list

  I understand your frustration with the recent changes in navigating Thunderbird using the Tab and Shift-Tab keys. It's unfortunate that the clutter of extra controls has made keyb…

• My emails inserts an email in the sender location and I cannot send any emails anymore because of that. I cannot find anywhere to correct that problem. HELP

  Hey there! It sounds like you're having trouble with your email sender information. No worries, we can definitely get this sorted out! It seems like your emails are showing the wr…

• After few day the installation, thunderbird was like offline.

  It seems like there might be an issue with Thunderbird's connection to your email servers. Even though you haven't changed anything, sometimes these things happen. Let's try a sim…

• Sort Trash folder by date/time deleted?

  Hello! It's great to see you using Thunderbird and looking to customize your experience. Sorting the "Trash" folder by the time/date deleted is a handy feature to have. Since you'…

• Thunderbird 115 freezes at start

  It's not uncommon for Thunderbird to take a bit longer to start up, especially if you've personalized your theme and set up multiple accounts. Exchange synchronization might also …

• Missing E-mail

  I understand your frustration with the missing email after a Thunderbird update. It's possible that the update might have caused some temporary syncing issues. To try and retrieve…

• Thunderbird 115 "delete current row"

  Hi there! It seems like you're facing a bit of an issue with the "Delete Current Row" button in Thunderbird 115. No worries, we'll get it sorted out for you! It looks like the but…

• Lost inbox messages

  Hi Jon, I'm sorry to hear about the trouble you're facing with your Thunderbird Inbox. It sounds like your messages might have been archived automatically. To locate your archived…

• Cannot send outlook messages with 115

  Hi there! It sounds like you've hit a bump with sending Outlook messages after updating to Thunderbird 115. Don't worry, we can get this sorted out! It's great that you've already…

• Unified folders not working properly in version 102

  Hey there! It sounds like you're facing an issue with Unified folders in Thunderbird 102.14.0. Seeing messages from different accounts in one place is a neat feature, so I underst…

• Include message in reply option no longer working

  I totally understand your frustration with the "Include message" option not working in the new version of Thunderbird. You're definitely not alone in facing this issue. The good n…

• Lost a couple emails by unthreading them

  Hello! I'm glad you're enjoying Thunderbird as an alternative to Outlook. If you've unthreaded your emails and can't find them now, no worries. To get them back, you can try this:…

• Importing .WAB Address Book into Thunderbird 102

  Hello there! I understand your situation and I'm here to help. While Thunderbird doesn't directly support importing .wab files, you're right that converting to .csv might lead to …

• Email account migration

  Hello! I understand your concern about migrating your emails from your Verizon account connected to AOL to a new laptop. It's important to access those old emails for legal matter…