Showing questions for topic:

Need help adding Outlook Acct

Cannot add Outlook acct. Found settings automatically - OK. Error: cannot authenticate. Addy has 3 "-" between 3 words - possibly problem Two other Outlook's fine … (funda okungaphezulu)

Cannot add Outlook acct. Found settings automatically - OK. Error: cannot authenticate. Addy has 3 "-" between 3 words - possibly problem Two other Outlook's fine Tried Windows 10 & 11 boxes both fail. Manual config fails. Tried smtp with "." and "-" before "office365.com"

Open

Adding my Windows account to Linux

In the process of changing from Windows to Linux, I have entered the details of my email account and it is fine when I press re-test, but when I press done it is not fine… (funda okungaphezulu)

In the process of changing from Windows to Linux, I have entered the details of my email account and it is fine when I press re-test, but when I press done it is not fine anymore. The email is “freeuk.com” which is still active but Freeuk itself isn’t, but the service was taken over by Claranet with a “clara.net” setting, so I imagine that may be relevant. Any help (not too technical please) would be appreciated. Thanks.

Open 2 30

After recent Thunderbird update Items sent t archive do not appear there, or anywhere else

I recently got a notification that a Thunderbird update was available, so the update was downloaded and installed. Next I went to my inbox to tidy it up, by deleting som… (funda okungaphezulu)

I recently got a notification that a Thunderbird update was available, so the update was downloaded and installed. Next I went to my inbox to tidy it up, by deleting some items and archiving some that I wanted to keep. On looking at the 2026 archive none of the items where found.

Why has this happened and is there any FIX ?
Open 1

Can't create or rename Inbox subfolders in Thunderbird

Environment: Thunderbird 153.0.2 (aarch64) MacBook Air, M4, Tahoe 26.5.1 When I try to create or rename an Inbox subfolder in Thunderbird it all seems’’ to work (no … (funda okungaphezulu)

Environment:

  • Thunderbird 153.0.2 (aarch64)
  • MacBook Air, M4, Tahoe 26.5.1

When I try to create or rename an Inbox subfolder in Thunderbird it all seems’’ to work (no error message), but after pressing “Rename” or Create” nothing happens.

Thought I found a workaround: Created a “Temporary” subfolder in “Local Folders” and “moved it" to the Inbox. And it showed up there. (But it was still in the “Local Folders”!). Tried moving a (Spam) email into the Temporary folder under the Local Folders, that worked. Tried moving a (Spam) email into the Temporary folder under the Inbox—it just disappeared! It was no longer in the Spam folder, but did not end up in (either) Temporary folder.

Open 1

New emails in email threads

How can i get new messages in a thread to move the thread to the top? (I have descending order selected) I miss new incoming replies when they sorted weeks or months ago … (funda okungaphezulu)

How can i get new messages in a thread to move the thread to the top? (I have descending order selected) I miss new incoming replies when they sorted weeks or months ago by the original email date.

Open

Thunderbird 153.0.1 new folders cannot be used

I have used Thunderbird with the same email account for years, creating subfolders and moving emails to the subfolders with no issues. With Thunderbird 153.0.1, after cre… (funda okungaphezulu)

I have used Thunderbird with the same email account for years, creating subfolders and moving emails to the subfolders with no issues.

With Thunderbird 153.0.1, after creating a new subfolder in the account, when attempting to move emails to the new folder, I receive the following error:

"Thunderbird: The current command did not succeed. The email server responded: APPEND invalid flag list"

Open 1

clicking on show remote content opens new tabs in firefox

Since upgrading to Thunderbird Meadow 153.0 and 153.0.1 when I click on show remote content it opens new tabs in Firefox 153.0. and 153.0.1. The remote content does not a… (funda okungaphezulu)

Since upgrading to Thunderbird Meadow 153.0 and 153.0.1 when I click on show remote content it opens new tabs in Firefox 153.0. and 153.0.1. The remote content does not appear in the email. Depending on the amount of remote content results in the number of new opened tabs. I have restarted both Firefox and Thunderbird without any differences in the outcome. I did not change any of the settings upgrading to version 153.0 and as far as I can remember I have not changed any settings in 20 years.

Open 10

Stories and ads in USA TODAY Daily Briefing are duplicated in Thunderbird

I get USA TODAY Daily Briefing by email every day. For some time it's been duplicating stories and ads in the same message. This does not happen with my iPhone. I hav… (funda okungaphezulu)

I get USA TODAY Daily Briefing by email every day. For some time it's been duplicating stories and ads in the same message. This does not happen with my iPhone. I have used AI to try to fix the problem but to no avail. Any suggestions for how to fix?

Open 2 10

Why can't Thunderbird use new yahoo email platform for Comcast on MacBook Air?

I have been shifting my email platform from Comcast to the new Yahoo platform. This has worked for my iPhone and for my Thunderbird app on my iMac. But NOTHING works for … (funda okungaphezulu)

I have been shifting my email platform from Comcast to the new Yahoo platform. This has worked for my iPhone and for my Thunderbird app on my iMac. But NOTHING works for this on my MacBook Air. My gmail is fine, but the only way I can get to my new Yahoo platform is to sign in via the web browser. Thunderbird will not configure for the MacBook Air, and I've tried 10-15 different things already (not an expert by any means). I have all the proper settings. I have reinstalled Thunderbird on the latter machine.

Open 8

Thunderbird emails have the wrong "From" on my pc

Within the past day or so, which means 7-18-26 or later, some of my email messages on thunderbird for my pc have a "From" description that is not correct. I look at the m… (funda okungaphezulu)

Within the past day or so, which means 7-18-26 or later, some of my email messages on thunderbird for my pc have a "From" description that is not correct. I look at the messages, and the "From" is entirely different than the "From" description when looking at the email message list. I have never encountered this problem before. I'm using thunderbird 152.0.1 64-bit on my pc.

Open 11 40

Android version 21.0 of Thunderbird doesn't empty trash or spam properly

I realize that I can select all the messages in either the trash or the spam folder and then delete them, but the empty trash button does not work in version 21.0. it wo… (funda okungaphezulu)

I realize that I can select all the messages in either the trash or the spam folder and then delete them, but the empty trash button does not work in version 21.0. it worked perfectly in the prior versions.

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