Zonke iiMveliso Community Forum

I was working with thunderbird today. Was in a specific email folder I had named "reference" that I use to store various emails, probably around 50 emails in there. Suddenly they all deleted from the folder as I was watching the screen. Checked spam/trash folders and nothing. Also logged into my webmail provider and nothing there either. Any idea what could have happened here? They just seem to have literally vanished. Have used Thunderbird a number of years and never experienced anything like this.

Sehr geehrte Damen und Herren, plötzlich sind von allen Konten die Unterordner mit allen Mails verschwunden. ES gibt auch kein Junk Ordner mehr. Wie kann ich es wieder herstellen? Mit freundlichen Grüßen, Matthias Brockmann

Get this error message I think since the update on September 2nd. See below

Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox. Also, I downloads a few old emails from September 2. If I delete them, they re-download when I click on get mail. I do get mail on my phone and on the Xfinity web site. I really would like to get this fixed as soon as I can. Thanks, William Dudzinski - <redacted>@comcast.net - <redacted>

Sorry - I feel as though I'm monopolising this forum at the moment!

In my Menu bar, I have Delete, but, using this, I can only delete emails from the Unified list, not individual accounts. I CAN delete from individual accounts if I select the email, right click and select delete. Seems odd

Every time I open my email, an error box pops up saying: "The folder 'inbox on redaced@westriv.com could not be compacted because writing to folder ailed. Verify that you have enough disk space and that you have write privileges to the file system, then try again."

Otherwise, everything is working fine. I receive my emails and I can send. Can you explain this error box?

Where can I see my available disk space? And what does the term 'write privileges to the file system' mean??

Thanks for any help.

dmmuel@westriv.com

I get a message trying to access my account: Kunne ikke skrive mailen i mailmappen. Sørg for at du har skriverettigheder til filsystemet, og at du har nok diskplads til at kopiere mailmappen. This is in danish so I hope You understand. But how to solve this issue? I can not receive mails because of this. Best regards Poul Kristiansen

Dear Sir or Madam,

I have lost all stored folders with my email correspondence from the Local Folders for an unknown reason (I restarted my computer, and they disappeared). I can find some of these emails using the search option, but I cannot see the path of their storage location. I have checked my Profile/Mail/Local Folders, but they are not there. Are they stored on the server? How can I recover these folders?

Thank you very much in advance,

Jasmina

an year ago on 11/25/24, I have raised this same issue https://support.mozilla.org/en-US/questions/1475852#question-reply Another user https://support.mozilla.org/en-US/user/davidsk/ replied that it is a bug ! I still have the same problem !!

My hard disk is again almost full. And it is primarily Thunderbird bloated folders.

In the MAC hard-disk, size of the many of the folders stored in local directory, are much larger that the size on TB.

For reference, On TB, "_cc folder" is 2.0 GB On Mac Finder, "_cc folder" is 13.63 GB

I have right-click the folder and press "compact". The folder on TB reduces in size. But, the folder on the Mac harddrive does not reduce in size.

Thunderbird 115.4.1 (64-bit) on macOS 26.1 Server Type : POP Mail Server

Appreciate help to get this fixed.

Thanks Attached screenshots

I am using a Chromebook, Lenovo Duet 9, 11 inch screen. When composing an email, if I click on insert link to hyperlink a portion of my text, or choose the color of font from the toolbar, or insert an image or any other feature that requires a popup window, the popup window has to be dragged by clicking on it in order to see what is in the window. Depending on what I click the popup box has different sizes but all of them have to be clicked on and dragged out to see what is in the box. See screenshots attached. How do I fix this?

Tim

I'm using the latest Thunderbird on Fedora 43, fully updated. Suddenly, Thunderbird is telling me that I have messages in my inbox, even though none show. If I receive an email, read it an delete it, the number of phantom messages increases. Compacting the inbox (or all mail boxes) has no effect on this. Any suggestions?

Hi,

      I have a Microsoft Exchange hosted email address with a (mycompanyname.com) domian.   I can check this account via Outlook, but I love Thunderbird so much, I want to sign into this new company account too on Thunderbird.    I know I need to do it via the Exchange Web Services but I get an 'unable to log in at server' error.     See the screen shot attached, is my login field correct?   What should the login field be?  Willing to try any suggestions please!  Thank you,

I have a couple of filters which move selected emails from Inbox to specific folders. When this happens the inbox still contains the original messages, although the message count is reduced or zero, the folder size reflects the remaining text, and compacting the folder does nothing. If I then receive a further , unfiltered message and either delete it or move it into a permanent folder, compressing the Inbox then works.

I tried using Properties->repair on the Inbox when it has these remnants and it restores the filtered messages, which can be deleted as I already have the filtered copies.

I suggest there is a bug in filtering which leaves the Inbox in an invalid state. As I like to keep my Inbox clean I find this behaviour annoying. I think this should be classed as a bug.

I recently changed my emails to using Thunderbird. When I added my 3rd email account, I was going through sorting folders (moving and re-naming) and it deleted a heap of my sub-folders and I can't find them anywhere - they're not in trash with the stuff that I actually deleted. 2 of the subfolders are randomly there as their own folders now and when I hover over them they still have the name of the old main folder as like "folder/subfolder". When I was moving the folders around it kept popping up with errors but still doing what I asked until this happened. Not sure if it's not syncing properly and the lost emails and folders are somewhere I can retrieve? I'm worried I'll lose more of my emails if it's not syncing properly. It always has a blue loading bar down the bottom right as well, not sure if that's associated (it has a heap of actions when I double click on it but nothing to do with the folders I'm missing).

Hello,

A few days ago Thunderbird started denying access to my Yahoo mail account. After many attempts to sort this out I decided to remove the account and add it back again, but to no avail. I also changed my Yahoo password and activated the so called 2 step authentication, but nothing works.

I added the same Yahoo account to Windows Outlook desktop app, without any issues, just signing in with my password.

I also installed Betterbird, the Thunderbird equivalent, but could not add the Yahoo account.

I have been using Thunderbir for many years and would hate to have it uninstalled. I use it for Gmail and Outook accounts as well and without any problems.

I would be gratefull if you could help me out with this problem.

My Yahoo e-mail address is [edited from public] @yahoo.com

Thank you!

My archive folders have gone out of order alphanumerically. I have tried right clicking the account and selecting "Reset Folder Order" but this has no effect. I have also tried moving folders manually and found that certain folders refused to move. Also after a restart all the folders I have moved appear at the end of the list of folders. This is very inconvenient as I have built up a large number of archive folders over the years. I am on the Release update channel and my version of Thunderbird is up to date (146.0.1 (64-bit)). I haven't been able to upload ab image because I get contstant error message "Error uploading image".

Hi everyone,

I recently lost access to some important emails in Thunderbird after a crash. While searching for solutions, I came across AftermathInvestigations.com , which offers professional help with investigations and recovery — it reminded me how important it is to protect and recover valuable information.

Does Thunderbird have a recommended method or tool for safely restoring lost emails without risking data security?

Thanks!

What does the icon that shows (for a while) against the SUBJECT line of messages indicate?

After some time, or perhaps following my general activity within the application or some other trigger, it seems to disappear for reasons I have yet to understand.

I attach a screen clip showing four of these icons ("2025 - STILL TO REVIEW" is one of my user-created folder names.)

Secondly, is the answer to the above question available already in online help for Thunderbird? If so, and since I haven't found it yet, I would be grateful to be pointed towards the relevant article. As a new user, I expect it would tell me other things that will be useful for me to learn!

I am using version 146.0.1 (64-bit).

Hallo, vor einiger Zeit habe ich mein Thunderbird E-Mailkonto gelöscht und möchte es wiederhrstellen und mit anderen E-Mail konto verknüpfen; doch da es eine andere Person installierte, weiß ich persönlich nicht wie das wieder hergestellt werden kann und die Posteingang und -Ausgangsnummer angezeigt werden Gibt es ein e Möglichkeit, dass mir jemand hilft oder das damalige Kennwort herauszufinden, denn die automatische Installation wurde nicht erstellt. Vielen Dank für Ihre Hilfe

Please help me to return to normal.all my emails appear in several placs. If I could the get back to to the first download I willl be happy. as you probably see I am not a computer person Please if you could help many thanks