Showing questions for topic:

Videos are not playing on NetMirror and show a ‘Video load failed’ error.

Since yesterday, videos on NetMirror are not playing. Every video shows a “Video load failed” error. I have tried multiple times, but the problem is still happening. Plea… (funda okungaphezulu)

Since yesterday, videos on NetMirror are not playing. Every video shows a “Video load failed” error. I have tried multiple times, but the problem is still happening. Please help me fix this issue.

Open

Firefox reports HEVC unsupported while Chrome can decode the same HEVC streams on the same system

(AI written summary of troubleshooting steps taken before making this support thread) Firefox version: - 152.0.1 Release - 153.0 Nightly OS: - Windows 11 build 26200 GPU:… (funda okungaphezulu)

(AI written summary of troubleshooting steps taken before making this support thread)

Firefox version: - 152.0.1 Release - 153.0 Nightly

OS: - Windows 11 build 26200

GPU: - NVIDIA GeForce RTX 4070 SUPER

Codec package: - Microsoft HEVC Video Extensions installed from Microsoft Store

Problem

Firefox does not expose HEVC playback support, causing Twitch to disable 1440p streams encoded with HEVC.

The same machine can play the same HEVC Twitch streams in Chrome immediately after installing HEVC Video Extensions.

Expected result

Firefox should report HEVC playback support and allow playback of HEVC streams, as Chrome does on the same system.

Actual result

Firefox reports HEVC as unsupported.

about:support:

codecSupportInfo: H264 SWDEC HWDEC VP9 SWDEC HWDEC VP8 SWDEC HWDEC AV1 SWDEC HWDEC HEVC NONE

Troubleshooting already performed

- Installed Microsoft HEVC Video Extensions - Rebooted Windows - Updated NVIDIA drivers - Verified hardware acceleration is enabled - Tested with a brand new Firefox profile - Tested with Firefox Nightly - Confirmed Chrome can play the same HEVC streams

Additional observations

Chrome: - Twitch 1440p becomes available immediately after installing HEVC Video Extensions - Twitch Stats for Nerds reports:

 hev1.1.6.L150.90.0.0.0.0.0

Firefox: - Twitch reports that the browser does not support the required resolution - 1440p remains greyed out - about:support continues to report HEVC NONE

Reproducible tests

Firefox console:

MediaSource.isTypeSupported('video/mp4; codecs="hev1.1.6.L150.90"')

Result: false

MediaSource.isTypeSupported('video/mp4; codecs="hvc1.1.6.L150.90"')

Result: false

navigator.mediaCapabilities.decodingInfo({

 type: "media-source",
 video: {
   contentType: 'video/mp4; codecs="hev1.1.6.L150.90"',
   width: 2560,
   height: 1440,
   bitrate: 8000000,
   framerate: 60
 }

})

Result: {

 supported: false,
 smooth: false,
 powerEfficient: false

}

For comparison:

MediaSource.isTypeSupported('video/mp4; codecs="av01.0.08M.08"')

Result: true

navigator.mediaCapabilities.decodingInfo({

 type: "file",
 video: {
   contentType: 'video/mp4; codecs="av01.0.08M.08"',
   width: 2560,
   height: 1440,
   bitrate: 8000000,
   framerate: 60
 }

})

Result: {

 supported: true,
 smooth: true,
 powerEfficient: true

}

Additional note

Setting:

dom.media.webcodecs.h265.enabled = true

causes HTML5 codec test (https://html5test.co/) to report H.265 support, but does not change:

- about:support - MediaSource.isTypeSupported() - MediaCapabilities.decodingInfo() - Twitch HEVC playback availability

Question

Is this a known issue with HEVC Media Source Extensions support on Windows 11 build 26200, or is there another requirement for Firefox to expose HEVC playback capability through MediaSource and MediaCapabilities when the Windows HEVC codec is installed and functioning in Chromium-based browsers?

Solved 11 1 90

Youtube video stutters every 6-10 seconds

My Youtube video stutters every 6-10 seconds. When I turn off my HW acc off, this issue happened. Turning the HW acc on solve it, but the thing is if I have my HW acc on … (funda okungaphezulu)

My Youtube video stutters every 6-10 seconds. When I turn off my HW acc off, this issue happened. Turning the HW acc on solve it, but the thing is if I have my HW acc on another problem came up, which is my Firefox will starts to blink. Anyone has a solution for this?

Open 1 1

YouTube livestreams are not working properly.

Basically every time i play a livestream on YouTube, it lags a lot/constantly buffers and when i play it, when i press the live button to go to the livesteam's current ti… (funda okungaphezulu)

Basically every time i play a livestream on YouTube, it lags a lot/constantly buffers and when i play it, when i press the live button to go to the livesteam's current time i guess. It just goes back to the previous time in the stream and idk how to fix it. Basically i disabled ublock origin & it still has issues on mobile =( also it sometimes happens on PC but mostly with ublock on. Unfortunately i can't screen record on mobile

Open

dstv, netflix, disny + and prime video unable to stream . firefox keep give popup Firefox is installing components . but it never does

firefox has always been the brower i choose . but lately firefox is unable to browes or play streams i tryed all online steps to have it resolfed but still nothing … (funda okungaphezulu)

firefox has always been the brower i choose .

but lately firefox is unable to browes or play streams

i tryed all online steps to have it resolfed but still nothing

Open 1

Virtual Camera not listed as video source

Started OBS Vitrual Camera option. in Firefox the camera is no listed. https://webrtc.github.io/samples/src/content/getusermedia/gum/ only shows phyiscal cams. How can vi… (funda okungaphezulu)

Started OBS Vitrual Camera option. in Firefox the camera is no listed.

https://webrtc.github.io/samples/src/content/getusermedia/gum/

only shows phyiscal cams.

How can virtual cameras listed in Firefox?

``` $ v4l2-ctl --list-devices --all OBS Virtual Camera (platform:v4l2loopback-000):

       /dev/video0

SandbergCapture: SandbergCaptur (usb-0000:07:00.0-1):

       /dev/video1
       /dev/video2
       /dev/media0

```

but OBS Virtual Camera is not listed

Open

Live audio streams are stopped

Android 16. All Firefox versions above 151.0.4 have the same issue where an audio stream is being cut for no reason after a few seconds once the screen is turned off. The… (funda okungaphezulu)

Android 16. All Firefox versions above 151.0.4 have the same issue where an audio stream is being cut for no reason after a few seconds once the screen is turned off. The expected behavior is to play normally in background.

Link for reference : https://player.radioking.io/fm80funkymusic/?c=%23433A38&c2=%23ffffff&f=h&i=1&p=1&s=1&li=1&popup=1&plc=0&h=100&l=100&v=2&fullsize&a=0&a=0&a=0

Open

After upgrading to v155, videos are now washed out

I updated to Firefox v155 today and noticed immediately that video is washed out. Please see attached image. Firefox is on the left and Safari is on the right. I haven't … (funda okungaphezulu)

I updated to Firefox v155 today and noticed immediately that video is washed out. Please see attached image. Firefox is on the left and Safari is on the right. I haven't updated my laptop yet and video looks 100x better.

Open 3 3

Problems playing Spotify on Firebox web browser

For the past month, out of the blue, I have been unable to play Spotify via my web browser. After troubleshooting with Spotify chat, it seems the issue is actually Firef… (funda okungaphezulu)

For the past month, out of the blue, I have been unable to play Spotify via my web browser. After troubleshooting with Spotify chat, it seems the issue is actually Firefox, because if I choose to play it via the app installed on my computer, it will play, but not via the web browser.

It was display "Spotify can't play this right now".. then it will skip through three songs, play ads & then will play the first 10 seconds of audio of the next song & then it will cut out.

Anyone else experiencing issues with Spotify via the Firebox web browser?

Open

Плеер

Доброго времени суток. Можно-ли, как-то добавить встроенный плеер в мобильный браузер, где были бы стандартные функции перемотки (двойным тапом по бокам либо кружочки с с… (funda okungaphezulu)

Доброго времени суток. Можно-ли, как-то добавить встроенный плеер в мобильный браузер, где были бы стандартные функции перемотки (двойным тапом по бокам либо кружочки с секундами). Тк от сайта к сайту вид плеера меняется, а когда срабатывает стандартный, то функционал там минимальный, из-за чего просмотр длинных видео становится не удобным.

Open

no sound

this exact question has been asked last year, none of the suggestions work: I am running Firefox 154.01 on Winux I have lost sound on Firefox. I have opened the same sit… (funda okungaphezulu)

this exact question has been asked last year, none of the suggestions work: I am running Firefox 154.01 on Winux I have lost sound on Firefox. I have opened the same sites in Chromium and the sound is working fine. It's only in Firefox. I have tried several sites including , YouTube, and radio programs, no sound from Firefox. All of a sudden the sound disappeared. The speakers is turned on the volume is up, just not a sound from Firefox. What to do? Right now I had to switch over to Chromium

Open

YouTube full-screen has a huge black bar on the bottom

Please consider looking into this as it's really annoying, it had me consider using another browser just for this issue, I ended up considering opera for example which ha… (funda okungaphezulu)

Please consider looking into this as it's really annoying, it had me consider using another browser just for this issue, I ended up considering opera for example which has a much better YouTube experience on mobile, which leads me to think this is a browser issue not YouTube issue. We love Firefox, please consider fixing this. Thank you.

Solved 1

dev build watch video

FF dev 155.0b5 (but this has been ongoing for 1+yr). W11p. Is there somewhere in settings where I can "disable" whatever is blocking videos from being seen? (for example … (funda okungaphezulu)

FF dev 155.0b5 (but this has been ongoing for 1+yr). W11p. Is there somewhere in settings where I can "disable" whatever is blocking videos from being seen? (for example BBC news videos). I have to go to troubleshoot mode to watch. I have previously disabled all potential blocking exts like ghostery & UBlock, but to no effect (still no videos). I have looked in security in settings. Otherwise, I either go to troubleshoot or open chrome. Or, is there an extension that will allow that video viewing? Please advise, thank you.

Open

"Video can’t be played because the file is corrupt" but video can be played using Chromium, MPV, and VLC.

Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: virtual mozilla::MediaResult mozilla::FFmpegVideoDecoder<62… (funda okungaphezulu)

Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: virtual mozilla::MediaResult mozilla::FFmpegVideoDecoder<62>::DoDecode(mozilla::MediaRawData*, uint8_t*, int, bool*, mozilla::MediaDataDecoder::DecodedData&): avcodec_send_packet error: Unknown error occurred

Solved 3 1 50