I-Thunderbird Community Forum

When I try to send an email, I get the following response. Sending of the message failed. An error occurred while sending mail. The mail server responded: invalid user ID or password. Please verify that your email address is correct in your account settings and try again. Have looked in account settings and cannot see a password anywhere. Email address is correct Help please Carol

Hello, I have six calendars: five are hosted by one provider, Runbox.com, via SabreDAV, and one is hosted by a different provider, Apple iCloud Calendar. I am periodically seeing the error shown below on multiple calendars during automatic sync.

I have saved a two-day event history from the error console and can provide it on request, along with any other troubleshooting information that may be helpful.

I am technical by nature, but my programming experience was primarily with mainframes rather than personal computers. Could someone kindly help me troubleshoot this ongoing issue?

Thanks in advance.

Bill

10:34:53.958 An error occurred when writing to the calendar House! Please see below for more information. Error code: MODIFICATION_FAILED. Description: If you’re seeing this message after snoozing or dismissing a reminder and this is for a calendar you do not want to add or edit events for, you can mark this calendar as read-only to avoid such experience in future. To do so, get to the calendar properties by right-clicking on this calendar in the list in the calendar or task view. CalCalendarManager.sys.mjs:949:15

   announceError resource:///modules/CalCalendarManager.sys.mjs:949
   onError resource:///modules/CalCalendarManager.sys.mjs:803
   notify resource:///modules/calendar/utils/calDataUtils.sys.mjs:46
   notify resource:///modules/calendar/utils/calDataUtils.sys.mjs:73
   onError resource:///modules/CalCachedCalendar.sys.mjs:95
   notify resource:///modules/calendar/utils/calDataUtils.sys.mjs:46
   notify resource:///modules/calendar/utils/calDataUtils.sys.mjs:73
   notifyError resource:///modules/calendar/utils/calProviderUtils.sys.mjs:689
   notifyOperationComplete resource:///modules/calendar/utils/calProviderUtils.sys.mjs:662
   notifyListener resource:///modules/CalDavCalendar.sys.mjs:720
   doModifyItem resource:///modules/CalDavCalendar.sys.mjs:794

Here is an additional group of errors from the night before:

23:09:52.245 [calCachedCalendar] replay action failed: <unknown>, uri=https://dav.runbox.com/calendars/908506/bill/, result=2147500037, operation=[xpconnect wrapped calIOperation] 23:09:52.249 calendar: CalDAV: No response status doing webdav sync for calendar House CalDavRequestHandlers.sys.mjs:476:16 23:09:52.249 calendar: CalDAV: No response status doing webdav sync for calendar House CalDavRequestHandlers.sys.mjs:495:16 23:09:52.249 calendar: CalDAV: Error doing webdav sync: undefined CalDavRequestHandlers.sys.mjs:528:16 23:09:52.263 calendar: There has been an error reading data for calendar: House. However, this error is believed to be minor, so the program will attempt to continue. Error code: DAV_REPORT_ERROR. Description: There has been an error reading data for calendar: https://p31-caldav.icloud.com/204954917/calendars/home/. It has been disabled until it is safe to use it. CalCalendarManager.sys.mjs:952:16 23:09:52.263 calendar: There has been an error reading data for calendar: House. However, this error is believed to be minor, so the program will attempt to continue. Error code: READ_FAILED. Description: CalCalendarManager.sys.mjs:952:16 23:09:52.263 [calCachedCalendar] replay action failed: <unknown>, uri=https://p31-caldav.icloud.com/204954917/calendars/home/, result=2147500037, operation=[xpconnect wrapped calIOperation]

We are getting substantially more junk mail with the change of our X@RetroCA.com email from Verio/Apollo to roundcube+ - what can be done to get back to very low junk mail like we used to have? Currently I am moving dozens of emails from our inbox to the junk box.

Thanks. John Corgiat for Retrouvaille of Nor Cal X@RetroCA.com

(PII redacted by moderator)

Look at this picture and tell me if this makes sense. It doesn't, and you're right. Whoever was the 'genius' that designed the Threads feature apparently never used an email program.

• The topmost 'main' message in a thread isn't the newest one, it's the oldest. How the hell does that make sense? • Even if you condense the thread, it still shows the oldest one • As a result, if you sort and look at the date column, it looks completely out of order. I thought it was a bug at first until I realized what was happening. • Replies keep getting indented instead of staying at the same width, which makes long thread subjects impossible to see because they get cropped off and it's just a bunch of blank space. • There's no option to change any of it.

As a result, it's completely worthless to use. None of this "well if you use a text editor to open up the layout css and find these lines, you can insert some code to kinda make it work, blah blah" no, no regular user is going to do this, nor shouldn't they. And no extension can properly correct this, as they shouldn't have to.

How could you botch this so badly? You literally just had to copy Outlook's conversations view, which is light years ahead of this and does it right. Whoever did this, you should be fired. I've used Thunderbird since it was part of Netscape Communicator, and it's stuff like this that drives me up a wall where it's clear there was zero user & QA testing when this was getting developed.

Where can a report be filed so this can get fixed and actually be useable by people?

I am running Thunderbird 140.11.1esr on Windows 11. I have many email accounts mainly with btinternet which I access with Thunderbird. Most of them work fine but when I tried add another email account with a very large inbox all of the folders download fine but the inbox itself doesn't show any messages but the number alongside the folder says 220479 (which I think is unread messages). I have tried this on 2 different laptops with the same result. I have tried to Repair the folder. The folder is selected for offline use and I have tried to press the Download now button.

Any ideas?

Thank you

Paul

I recently obtained a digital certificate for use with S/MIME. I followed the process laid out in

https://support.mozilla.org/en-US/kb/instructions-smime-certificate-using-csr

to generate my key pair, create a CSR, submit it to a CA, download the resulting certificate file, and import it into Thunderbird. I also imported the intermediate certificate showed as the issuer for my cert, which in turn appears to be signed by one of the certs trusted by default in Thunderbird.

Having done that, I see the certificate showing up under "your certificates" in the Certificate Manager, with a "not before" date in the past and a "not after" date in the future. So everything appears to look correct, but when I try to send a signed email I get the following error message as a pop-up:

"Sending of the message failed. You specified that this message should be digitally signed, but the application either failed to find the signing certificate specified in your Mail & Newsgroup Account Settings, or the certificate has expired."

And if I look at the console in developer tools I see:

"mailnews.send: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgComposeSecure.beginCryptoEncapsulation]

   _startCryptoEncapsulation resource:///modules/MimeMessage.sys.mjs:488
   _writePart resource:///modules/MimeMessage.sys.mjs:536
   createMessageFile resource:///modules/MimeMessage.sys.mjs:82
   createAndSendMessage resource:///modules/MessageSend.sys.mjs:147
   CompleteGenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6456
   GenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6372
   SendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6984
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1085
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1263
   goDoCommand chrome://messenger/content/globalOverlay.js:99
   oncommand chrome://messenger/content/messengercompose/messengercompose.xhtml:1
   openWindowPrompt resource:///actors/PromptParent.sys.mjs:75
   receiveMessage resource:///actors/PromptParent.sys.mjs:18
   openPrompt resource://gre/modules/Prompter.sys.mjs:1228
   openPromptSync resource://gre/modules/Prompter.sys.mjs:1071
   alert resource://gre/modules/Prompter.sys.mjs:1375
   alert resource://gre/modules/Prompter.sys.mjs:78
   fail resource:///modules/MessageSend.sys.mjs:358
   createAndSendMessage resource:///modules/MessageSend.sys.mjs:157

MessageSend.sys.mjs:149:32

   createAndSendMessage resource:///modules/MessageSend.sys.mjs:149
   CompleteGenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6456
   GenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6372
   SendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6984
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1085
   doCommand chrome://messenger/content/messengercompose/MsgComposeCommands.js:1263
   goDoCommand chrome://messenger/content/globalOverlay.js:99
   oncommand chrome://messenger/content/messengercompose/messengercompose.xhtml:1
   openWindowPrompt resource:///actors/PromptParent.sys.mjs:75
   receiveMessage resource:///actors/PromptParent.sys.mjs:18
   openPrompt resource://gre/modules/Prompter.sys.mjs:1228
   openPromptSync resource://gre/modules/Prompter.sys.mjs:1071
   alert resource://gre/modules/Prompter.sys.mjs:1375
   alert resource://gre/modules/Prompter.sys.mjs:78
   fail resource:///modules/MessageSend.sys.mjs:358
   createAndSendMessage resource:///modules/MessageSend.sys.mjs:157"

I can't make sense of the error message, since the certificate appears under "your certificates" in the certificate manager, and it does not appear to be expired. Can anyone suggest how to determine the root cause and fix it? Does it matter that the certificate is for a non-default identify I've added for the account in Thunderbird? Does it matter if the "common name" in the certificate doesn't match the "Your Name" field in Thunderbird? Any pointers on what to check would be appreciated.

Today I created a subfolder and moved many precious e-mails there. That move was successful. Thereupon I shut down my Thunderbird and my computer. When I restarted my computer and my Thunderbird the folder which I created was empty. Please let me know how I can recover the e-mails. Thank you.

I received a spam message this morning that had a "Disposition-Notification-To" (aka Read Receipt) line that had MY email address on it. I honestly don't know why a spammer would do this - but that's not the issue. I have Read Receipts disabled, but Thunderbird generated an email (to me) and sent it to my mail host. This seems like a bug. Even if the Read Receipt has my email address on it (making it mostly harmless), Thunderbird shouldn't have generated the message. Or am I missing something? Thanks.

I have been using Thunderbird for years with no problems. However recently, Thunderbird very often simply stops responding. Sometimes it just hangs up and sometimes the program bar at the top displays "Mozilla Thunderbird (Not Responding)". If I try to wait for it to respond, it literally hangs for several minutes before it begins to respond again, and often, it simply never starts responding again. It has simply gotten to the point where Thunderbird is practically unusable. All my other application software continues to work with no problems. It's just Thumderbird.

The version number in this submission may not be correct. I can't provide the real version number because of the hangups.

Any suggestions?

I've been trying to create and account on thunderbird with both my outlook and posteo emails but every time I click on 'create an account' it says:

Authentication error.

Unable to log in at server. Probably wrong configuration, username or password.

It showed me the same message last year when I tried to use thunderbird for the first time, and again now that I tried again thinking it was an issue that might have been fixed since then. I double check the configuration, username and password for both me emails but it doesn't want to got through. I tried it both on my computer with the desktop version and on my android phone, and neither works.

Is there anything I could do to fix this issue?

Yesterday I had to change my Spectrum email - I have an old road runner email address and swapped over to spectrum.net server from the old server. In this process I had to update my password to access the server.

When I updated per the instructions from Spectrum I was able to do a normal download into my Thunderbird inbox. This triggered me having to input the new password. I did check the box to update the password and save it. After the one time download I cannot get Thunderbird to download emails. I can send emails with no problems but cannot download. No way can I get a download - it does not on initialization, at the set time nor with the manual request.

Spectrum is no help - their web mail works and it's my problem. I realize this is an old system, legacy and all that - anybody got a magic fix?

Any idea on how I messed this up?

Thanks.

TB Authentication Failed with new outlook.com accounts Definetely not a problem of username, password, etc: everything double checked. No problems with old outlook.com accounts or connecting BlueMail for Windows to the new created accounts, but still I would like to use Thunderbird...

I'm on Thunderbird 151.0.1 (64-bit).

NB: I have been using app specific passwords for all steps with this.

I previously had nine icloud calendars - my own and those shared with me - synced into Thunderbird. Not all had events in them. Then all the events stopped syncing.

I unsubscribed all the calendars and tried to re-add them with the calendar specific URLs. Initially none of them would re-add.

Got a new app specific password.

Followed online tutorials to try using general login to https://icloud.com and https://webcal.icloud.com. Calendars detected, but would not add into Thunderbird.

Then back to calendar specific URLs, and the calendars are adding, but none of the events.

I've tried adding the calendar feeds to Outlook, which works, so I'm pretty positive it's a Thunderbird problem rather than an Apple problem. If it can't be resolved, I'll have to move onto Outlook, but it's a bad time to do that as I want to resolve some Thunderbird email chain dependent projects first.

Any help very gratefully received.

Over the last week or so, I have received an enormous amount of scam, but no matter how many times I "train" the filter, it doesn't work.

I have just received another 3 from this site: mid:02guhjkj6-ABMcSHN6Or-JiC-000000@eu-central-1.amazonses.com, which claim to be from Madasafish Security>security@qi9adgongzenElptrum.de

I have tried on several occasions to follow the manual instructions how to deal with the spam, but I find it so log-winded that my non-techie brain, which is not wired for these kind of things, gets tired and I give up. If anyone has a more intuitive approach how to deal with this, I would be very appreciative. I have marked sites multiple times as spam, but the spam control ignores me!

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

J'installe Thunderbird pour la première fois, je bloque sur la page " saisissez le mot de passe de votre compte de messagerie" j'ai noté ma mon adresse orange et mon mot de passe associé à cette adresse , mais il apparait un message d'erreur. Comment faire !!! Merci

I am using Kubuntu 26.04 and I am using the monthly stable channel version of the Thunderbird Snap. In KDE system settings, the default email client is set to Thunderbird. Upon every startup of Thunderbird, it ask if I want to set it as the default client for email, newsgroups, feeds and calendar and when I click yes and close Thunderbird and reopen it it does the same thing, over and over. Otherwise the email program operates just fine otherwise. My email accounts are all setup properly and functioning and working and it downloads email just fine. It just has that annoying popup upon every startup. I've included two images to show what I mean. I like the Snap version and prefer that container format. I would like someone who is smarter than me to file a bug on my behalf.

The two accounts are separate and resolve correctly using thunderbird for android on my Samsung tablet. I tried deleting the account that is not receiving its own mail and reinstalled it and got the same result.

PRELUDE: I have several email accounts. All accounts display properly, except one. Yes, this is similar to my question about bottom of the far left [of emails] list of emails - but this is different.

On the far left of Thunderbird is a list of all my email accounts with "Inbox" etcetera. Each email account shows it's Inbox/Sent/Deleted/ except for 1 account. The problem email account only shows it's Title and Inbox northing else. Yes, I tested it and sent emails to it, and used the problem email account to send, create a draft, and they don't show..

The image explains it.

Thanks for reading this ~r

Hi all,

After thoroughly searching this database, I could not locate an answer to the issue I am facing, although there seem to have been several similar cases.

My former university has recently decided to delete alumni email accounts, so I am using Thunderbird for email transferring from university to GMail (added both accounts to Thunderbird and then began copying emails and folders). Transfer is slow, depending on the server capabilities etc., but I am going folder by folder and so far it has been fine. I began the transfers a week ago.

Last night I noticed my Thunderbird inbox for my school is not showing anymore. The profile folder is only showing one file (.msf) for Inbox, instead of what should be, in my understanding, two files.

Thunderbird is still communicating well with the university email server because I made a folder rearrangement on the university webmail service (outlook.com) and it showed on Thunderbird. In addition, all my Inbox emails appear fine on the university webmail service (outlook.com).

Any ideas? This is obviously important and urgent.

Thank you in advance.