Showing questions for topic:
Ibonisa imibuzo ethegiweyo:

Firefox became so Heavy

My hardware is low end from 2016, Pentium 3825U, HD Graphics, and 4gigs of RAM. In the old times, the browser was fast, but this year it has slowed down so bad. I needed … (funda okungaphezulu)

My hardware is low end from 2016, Pentium 3825U, HD Graphics, and 4gigs of RAM. In the old times, the browser was fast, but this year it has slowed down so bad. I needed to switch to Thorium browser because Firefox became so heavy, using too much RAM and CPU. Please make the browser light, fast, and good for old systems again! (I want to use Firefox back)

Solved 1

well update did not so;ve my problem

i have said many times that i keep getting Firefox running but not responding . i have contacted many places and complained had some of your r tech try and he… (funda okungaphezulu)

i have said many times that i keep getting Firefox running but not responding . i have contacted many places and complained had some of your r tech try and help now with the new update i am still getting it yet i was told it would be fixed. i have reinstalled i have removed and shut off some add ons cleared cache all but cookies and still i get it funny until the last 2 new versions i never had this problem it is a Firefox problem not mine. i would have thought you would have fixed it by now

Locked 33

what is this wht does it mean

i was just opening a page and it kept saying Firefox running but not responding and then i gt the photo i am showing you what is it and why see photo being downloae… (funda okungaphezulu)

i was just opening a page and it kept saying Firefox running but not responding and then i gt the photo i am showing you what is it and why see photo being downloaed by another insrtance ??

Locked 3

Mozilla 154.0 stalls always.

Why does Mozilla 154.0 always stall after a couple of minutes? It is a hell of a mess. I couldn't place this question without resorting to an older version of Firefox :-[… (funda okungaphezulu)

Why does Mozilla 154.0 always stall after a couple of minutes? It is a hell of a mess. I couldn't place this question without resorting to an older version of Firefox :-[[

Did anybody test V 154.0 anytime, at all?

I unfortunately updated a Windows 10 computer to this version of Firefox.

As such, I cannot provide you with troubleshooting information, because the new browser 154.0 does not work. At. All.

I did all the usual stuff like restarting the computer, the users of Windows OS junk are used to anyway. The Task Manager shows not less than 16 Firefox-processes, with a truckload of memory usage, having opened just one browser tab. Waiting for 20 minutes for firefox to show me the grace of continuing its operation didn't help either.

Any ideas?

Solved 2

ok so now i m to assk anew question

i have been tired many things to do and have tried all of them instead of uninstalling and reinstalling Firefox. Which i should not have to do as none of what is happen… (funda okungaphezulu)

i have been tired many things to do and have tried all of them instead of uninstalling and reinstalling Firefox. Which i should not have to do as none of what is happening is my fault. I have done all i was asked by many of you and have done it all . I am getting no answer and no real solution by Firefox to tell me why i continue to get that you all think i am a dumbie none of this is my problem yes i have desktop icons which i have always had and yes they ope up with Firefox and never ever have i had this before they have always open with no problem until this last updated version. I am constantly getting Firefox is running but not o responding. Why when i go to chrome or click the chrome add on in address bar a say click on my amazon I con it opens right up with not saying google is running but not responding. why ca none of you answer the question and why can it not be accepted that it is a Firefox problem and not me. As i have said i have had these same desktop shortcuts since i got my computer on windows 7. up until this last version i never ever had Firefox say it is running but not responding. Like ic said i have done all that way said by Bugzilla Firefox help and still no real answer and no fix . I am tellin you it is not me it is a Firefox problem. why can this not be researched and find out why. I am sure i am nt the only one with this problem. Please i need a solution or ill stop using Firefox which i have for over 20 years but apparently Firefox does not care and thanks SOLUTION PLEASE

Locked 1

STILL GETTING FIREFOX RUNNING BUT NOT RESPONDING

In support.mozilla.org/questions/1598971 it's still not clear how you're getting this. You seem to be posting this question from a perfectly running Firefox so it apparen… (funda okungaphezulu)

In support.mozilla.org/questions/1598971 it's still not clear how you're getting this. You seem to be posting this question from a perfectly running Firefox so it apparently starts up and works fine on its own.

It sounds it's related to your Windows desktop shortcuts, or their exact target perhaps — however without knowing their content (destination or commands run) there's not much more to do here.

If you have anything new to add to the questions in the thread above, please post in that original thread so anyone trying to help understands what this pertains to. WELL LIKE I SAID I HAVE HAD THE SAME DESKTOP ITEMS FOREVER EVEN BACK ON WINDOWS 7 AND THIS HAS ONLY HAPPENED ONCE WHEN I FIRST STARTED WITH FIREFOX AND WAS TOLD THEN HOW R TO STOP IT AND BY THE WAY IT IIS NOT A NORMAL STARTING FIREFOX I GET IT WHEN I CLICK ON TH S THDESKTOP ITEM THERE ASWELL HOW COME ALL THIESES YRS HAVE HAD THE SAME DESKTOP ICOND S AND THIS ONLY STARTED ON THE 154.0 AND STILL ON THA 154.1 AND NOT BEFORE AND ITS ME NO I THINK IT IS A FIREFOX ISSUE . i HAVE Y USE THGE SAME DESKTOP AND FIREFOX SESKT OP FOR YRS AND NOTHING AND NOW IT HAPPENS WHY IS IT ME AND NOT FIREFOX//

Locked 17

Firefox Nightly window in window

Hello Im using multiple firefox edition on my PC from beta dev to nightly, and recently in nightly and only nightly I've spotted strange issue that appears as window in w… (funda okungaphezulu)

Hello Im using multiple firefox edition on my PC from beta dev to nightly, and recently in nightly and only nightly I've spotted strange issue that appears as window in window screenshot attached, outer x to close or maximize window does not work only the inner and mostly goes after F11 full screen and then return to normal. Troubleshoot mode and restart does not change or fix this.

Solved 5 20

After upgrading to version 152.0, Firefox now grabs up memory and freezes.

Dear Support Person, Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0. The upgrade completed successfully with my ei… (funda okungaphezulu)

Dear Support Person,

Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0.

The upgrade completed successfully with my eight tabs populating on the left side along with a new tab showing all the features of the new upgrade.

I opened my Gmail tab and my Yahoo mail tab. Eventually, Firefox froze up, saying it was Not Responding. I looked at Task Manager and saw that Firefox was continuing to grab up memory. I ended the Firefox process in Task Manager.

I then opened it again and deleted all the tabs except for one. It continued to grab up memory.

I then opened it in Troubleshooting mode. It errored out, and I sent the report to Firefox support.

The only thing that has changed is the fact that I ran the upgrade to Firefox. Nothing else has changed.

Firefox has been my go-to browser for years. I am using Chrome as my access to the internet now, and cringe every time I go into it.

I hope and pray that you can bring my Firefox friend back to me.

I am anxiously looking forward to hearing from you.

Take care and God bless!

~ Kyle P.S. I just tried getting information from about:support. I was able to copy the raw data and then the application crashed. I sent the Crash Report to you folks. The raw data I pasted in the Troubleshooting Information box.

Solved 7 149

Why does the 'X' to close my Firefox browser keep disappearing??🤷‍♀️

My question is a very obvious one if you look at the two screenshots I've attached. The 'X' to close the Firefox browser keeps disappearing, along with the 'maximize' and… (funda okungaphezulu)

My question is a very obvious one if you look at the two screenshots I've attached. The 'X' to close the Firefox browser keeps disappearing, along with the 'maximize' and 'minimize' options as well. This has been happening for months. The recurrence rate is 50/50 each time I open the FF browser. It's not just an issue with closing or minimizing a page, it also removes the access to my Windows taskbar at the bottom!! Normally, when I move my mouse to the bottom, my taskbar pops up and I can access whatever I need, BUT when the FF browser has NO 'X' at the top corner, my taskbar won't show up at all! This is finally getting on my last nerve!🤦♀

Any knowledge as to why this keeps happening?🤷♀

My FF browser is up to date, as of yesterday. My default search engine is google. My PC is still running Windows 10.....could this be the problem?

Solved 15 120

Mouse cursor frame rate randomly lowers

Windows 10 B650M PG RIptide WiFi (BIOS 3.5) Ryzen 5 7600 RTX 2060 Super (driver 596.36, output to LG C1 over HDMI at 4K 120Hz with certified cable) 16GB DDR5 This issue h… (funda okungaphezulu)

Windows 10 B650M PG RIptide WiFi (BIOS 3.5) Ryzen 5 7600 RTX 2060 Super (driver 596.36, output to LG C1 over HDMI at 4K 120Hz with certified cable) 16GB DDR5

This issue has been happening for about 1-2 months.

When Firefox is open on my computer, my cursor will randomly lower its frame rate to a very low number, probably below 15 FPS. It doesn't matter what I'm doing, just having Firefox open, even in the background, causes this to happen. No such issues in other chrome-based browsers with or without hardware acceleration enabled. I have disabled all extensions and still encounter the problem.

Disabling hardware acceleration does fix this issue, but then the web, and even high resolution videos, become laggy or choppy as a result. Which is very uncharacteristic for my system, because I remember it being quite snappy in software mode on the my same CPU in the past. So something seems to have gone wrong in recent months that makes acceleration in general poor, with or without hardware acceleration on.

Solved 1 99

website-specific browser freeze

I've just now noticed that whenever I open the website hxxps://www.hex-rays.com it will hang without finishing loading for a couple of seconds, then the entire browser wi… (funda okungaphezulu)

I've just now noticed that whenever I open the website hxxps://www.hex-rays.com it will hang without finishing loading for a couple of seconds, then the entire browser will freeze. I've already tried on a new profile, verified that no addons or plugins are installed there, and no DLLs hooked into the process. This happens on my physical PC and in an (almost unused) VM, with an ancient version 134.0 and the latest 149.0.

Can anyone else replicate this? Should I create a bug report?

Solved 5 80

Firefox won't go into background on Windows 11

Hi, I'm on Firefox 147.0.3 and windows 11 business 25H2 (26200.7623), with two displays. For the past few weeks: - firefox stays on top - alt-tab to other window on that … (funda okungaphezulu)

Hi, I'm on Firefox 147.0.3 and windows 11 business 25H2 (26200.7623), with two displays. For the past few weeks: - firefox stays on top - alt-tab to other window on that screen doesn't work, other app is not displayed over firefox - clicking on other app icon in task bar doesn't bring it to foreground/top - even other firefox window (like new private window) is opened in background - the only way around is to minimize firefox - without firefox opened, everything works normally It is really disturbing my flow / ways of interacting with apps / habit of using keyboard to move between apps.

Is it a bug, or is it a matter of some settings? I've seen similar quesiton from 9 years ago https://support.mozilla.org/en-US/questions/1140245 but there is no setting of the same name now?

Solved Ezilondoloziweyo 1 210

UI Buttons do not work, Bookmarks have all dissapeared, right click is not working.

A couple days ago, some weird issues have started: All my bookmarks are gone Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu) … (funda okungaphezulu)

A couple days ago, some weird issues have started:

  • All my bookmarks are gone
  • Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu)
  • Similarly, right clicking to open a menu (such as "Save Image") also does not work
  • Any dropdown menus in websites seem to also not work. For example, in this very support page, I could not select an option in the "Which topic best describes your question?".

I can't restart and troubleshoot Firefox since I can't access the 3 bar menu.

Locked Ezilondoloziweyo 2 209

Multiple processes

I have been using Firefox for many, many years. As of late I find it is constantly slowing or freezing and when I check with taskmanager I find Firefox has opened and is… (funda okungaphezulu)

I have been using Firefox for many, many years. As of late I find it is constantly slowing or freezing and when I check with taskmanager I find Firefox has opened and is running as many as 85 processes. I have tried the recommended methods of limiting it...but the performance options do not provide the ability to limit processes as set out in the instructions....and changing the browser.tabs.remote.autostart to false also did not work. If I can't fix this, I will have to stop using Firefox. I am using version 144.0

Locked Ezilondoloziweyo 1 190

Multiple processes

I have been using Firefox for many, many years. As of late I find it is constantly slowing or freezing and when I check with taskmanager I find Firefox has opened and is… (funda okungaphezulu)

I have been using Firefox for many, many years. As of late I find it is constantly slowing or freezing and when I check with taskmanager I find Firefox has opened and is running as many as 85 processes. I have tried the recommended methods of limiting it...but the performance options do not provide the ability to limit processes as set out in the instructions....and changing the browser.tabs.remote.autostart to false also did not work. If I can't fix this, I will have to stop using Firefox. I am using version 144.0

Locked Ezilondoloziweyo 1 280

Unloaded tabs on startup

Is there a way to have Firefox start with all, or all but the first tab unloaded? My Firefox starts with about 100 tabs open and many of these now have ads running which … (funda okungaphezulu)

Is there a way to have Firefox start with all, or all but the first tab unloaded?

My Firefox starts with about 100 tabs open and many of these now have ads running which makes Firefox very slow. It seems to take ages and ages for all the tabs to load.

Maybe if all the tabs were unloaded when I start Firefox it would be quicker to get up and running??

I'm running Windows 11 on a desktop with an i5 CPU and 32 GB of RAM.

Any help much appreciated.

Solved Ezilondoloziweyo 4 397