I-Firefox Community Forum

Since the recent update to Firefox 131, I can no longer use the Billpay option of my TD Bank account. I am able to log into my account without any problems and use all of the options except for Billpay. I want to add that I know I am not alone with this problem as I have seen several others with the same problem but with different banks. It is the Billpay option which no longer works.

As I said, the bank site is fine until I click on "Billpay", Then I get this: begin quote: "Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings.

Copyright © 2024, TD Bank, N. A.. All rights reserved." end quote.

I have disabled uBlock Origin, Enhanced Tracking, tried Private Mode, Troubleshooting Mode to no avail.

I have also cleared cookies & data. This appears specific to v131. Any suggestions??

kregstein

Oct 3, 2024, 15:15 CST

I can login to B of A and do everything except reach the make payment page on my PC desktop. I've cleared cache and cookies per B of A instructions but it doesn't help. I can get there on my iPad's Firefox, however. They said to contact you.

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

I take a lot of screenshots using Firefox's built in screenshot tool to share with my friends. After a while it slows down my Photos folder and I move them elsewhere. However, I cannot move, delete, or even rename any of the 18 photos shown in the photo below. They are all from Twitter/X, but this error does not apply to every screenshot from Twitter - I was able to move or delete most of them. However, it is ONLY happening with photos from Twitter. They are not Read Only so I don't know what the issue is. I'm not having this issue with Windows Snip tool, only Firefox Screenshots.

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my access to the bank. EVERY SINGLE TIME. I waste HOURS reading articles, calling the bank IT dept, chatting with people who are on 3 calls at once, only to hear them tell me to "just use chrome." I clear the cookies, clear the cache, reboot, follow all the prompts in the settings and THEN the damned bank server doesn't recognize the device so it forces yet ANOTHER password change. It happened again TODAY and it makes me so sad but I cannot do it anymore. I am STILL now (going on 4 hours) trying to access the billpay page @ Xantanderbank. (ahem, secure codename) I am forced now, by this craziness, to use the imbecilic duckduckgo which is A) and offensive name and b) you KNOW it nowhere near the product you have built but I CANNOT DO THIS ANYMORE. Thank you for the time it takes to read this diatribe. I appreciate it.

I keep getting a message on facebook stating my browser(Firefox) is no longer supported even though it is updated to newest version....i have cleared cache and cookies and I still get the same message on facebook. (See attachment screenshot).

When I set up my Firefox account, I was using my college email. Unfortunately, the college did a merger with another college and changed their name. Due to the name change, the email I am currently using is no longer in effect. Is there a way to update the email so I can have access to all of my saved information and bookmarks?

Thank you.

I appreciate the brand new cookie management/privacy measures with the cookie jars and all, but the immediate effect has been to make it impossible to reach through ordinary clicks or browsing. I can get to it through private window browsing, but I can't reach it through clicks on emails from ResearchGate. This site is an important part of my professional life. Please work it out with them.

Thanks,

Vinton Thompson

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

After a windows update I get the following message when I try to open Firefox: The procedure entry point ?ToLogLevel@mozilla@@VA?AW4LogLevel@1@H@Z could not be located in the dynamic link library C:ProgramFiles\Mozilla Firefox\xul.dll Then I get Couldn't load XPCOM

I tried uninstalling firefox but it just hung. I restored it to before the windows update but still got the same message

I have noticed that many a times (even with the latest update installed) randomly etrade website does not load. Not sure why? I have deleted the history etc and still...

On the bottom left I see "Read c.evidon.com" the hourglass in the tab.

When I start Firefox and view a website in full-screen mode, Firefox is always in the foreground and also blocks all notifications from the Windows Notification Center. How can I stop this? I have already checked the settings. Nothing is activated here. I would like to view a website in full-screen mode, but still receive notifications. As soon as I exit full-screen mode, the Windows notifications are displayed again. Thank you for your help!

Hi everyone! Help me to solve the issue to get rid of these two folders in sidebar and drop-down menu. Is there any kind of tweaks css? I use Firefox 130.0 version. Look at the screenshot https://postimg.cc/vx5PCK0q

This link https://support.mozilla.org/questions/1389957 helped me but not for all cases.

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I tried using Microsoft Edge and the banking web site worked as always. The bank IT person said it was a Firefox problem. Also, the site says not to block 3rd party cookies, enable cookie tracking and cross-site tracking. In Firefox, I made all changes to allow these things for this site but it still doesn't work. Looks like the latest Firefox update is causing a problem that always worked in the past, while trying to fix something else.

Since a few weeks, I can not drag image from and hence not drop images out of firefox anymore. I used to be able to drag and drop any image from any website into any other app before. Now, I have to right-click and save the image to the file system and from there in a second step decide what to do with it. This is very inconvenient and annoying.

Is this a bug? Is there a new setting where I have to enable this functionality again? Or is it simply a regression of firefox?