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Le thread ibivaliwe yaze kwaye ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Is there some way I can directly to someone for help

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  • Impendulo yokugqibela ngu user633449

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I really like Mozilla, but getting help is impossible. I had to restore my computer by to factory settings. I had all my bookmarks plus a lot of addons and plugins from Mozilla. Is there anyone I can get help from by directly corresponding thru email. I could wait days for an answer thru the forum if I could even find it once I have submitted my question. For me this is urgent.

(Email removed by Mod)

I really like Mozilla, but getting help is impossible. I had to restore my computer by to factory settings. I had all my bookmarks plus a lot of addons and plugins from Mozilla. Is there anyone I can get help from by directly corresponding thru email. I could wait days for an answer thru the forum if I could even find it once I have submitted my question. For me this is urgent. (Email removed by Mod)

Ilungisiwe ngu user633449

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Did you use Windows Restore to restore your computer or did you re-install Windows?

If you use Restore bookmarks, passwords, and data from an old Firefox profile to find your old profile, does that help?

This is the only channel for Mozilla and Firefox support.